I went into Camelback Hyundai, after hearing ad on the radio 20 times a day. We have a new Sonata Hyundai loaded for 16,400 @ 0 interset or 1.75% for 60 or 72 months with 0 down.
I went in and meant Danny and Jim 2 salespeople. Asked to see car advertised on radio they said they had never heard of the ad and could not show me the car.
The showed me others cars and made 5 deals which I declined. They brought in 5 more salespeople to make more deals. I like the Eltantra, Hyundai, which one sales person said they would sale it to me for 18,500. and take my truck as downpayment for 3500.00 and finance 15,00o at 1.75%.
The head man Chris asked me about payments, and I said 300 a month, he told me how about 307 to pay the salesperson Danny for his day off. I said ok. I went into finance and told MJ about my deal. I told him I was in a hurry because I had to get back to work.
He said sign here, sign here, sign here. I don't know if the contract was blank. I drove by the dealership three times during the course of my work. The car sat in front of the doors. When I came back to pick up car, one salesman jumped in said he forgot something and did not return for 10 minutes. Another salesperson standing there said he was changing it out for another car.
He brought a car out not for sure if it was the same car or not. I think the milage was different then what was stated on the contract.
On Saturday I recieved a payment for 368.59 a month @ 5.25% for 75 months. I called MJ and asked what happen to my orignal deal. He said he does not talk to salespeople about deals. He puts down what he wants and the he said , if you dont like it trade it in. I got mad and he told me to bring in the contract to look at it.
I brought it in on Monday the 4th of June. I handed it to Jim the second salesperson I dealt with he tooked the contract, I told him what happened he said he would take care of it. I said I would be back in an hour, when I returned nobody would talk to me.
Chris the head guy was gone, Jim was gone, MJ walked by they called him on the load speaker not even 10 feet away and he would not even look at us. They would not give back my contract. I called Chris 5 or 6 times, they said he would be in at 10, I called they said he would be in at noon I called, they said he would be in at one I called again. They said they would have him call when he got in. Nobody returned my calls.
They would not return my contract and today is the 12th and still no contract. When I picked up the car MJ came out and handed me the contract, he did not say anything about any changes to the orignal deal. When I asked why it was at 75 months instead of the 72 like the ad, he said that is term that all the banks are financing for. He did not make it know to me that the interest rate was at 5.25% instead of the orignal 1.75%.
And the price was changed from the orignal 15,000 with trade to 23,000 and the cost of financing. I called the BBB they said they 60 complaint against them at that location and their rating is an F.
THIS DEALERSHIP IS A WASTE OF TIME. I HAVE GOOD CREDIT NEVER MISSED ANY OF MY PAYMENTS BUT FOR SOME REASON WHEN I CHECK MY CREDIT its a 683 WITH THEM IT SHOWS ZERO I DONT KNOW. SO WHEN I BOUGHT MY FIRST 2014 HYUNDAI ELANTRA SE RED W 5MILES ON IT AT CAMELBACK HYUNDAI ON SEPT 15TH 2014 IT WAS A BAD EXPERIENCE TO BEGIN W DEALING W JUSTIN WHO WAS THE MGR AT THE TIME AS I WAS IN THE MARKET FOR ANEW CAR N I ASKED FOR PRICES OVER THE PHONE HE GOT MAD BECAUSE I ASKED HIM IF HE HAD ANY STICK SHIFTS AS I DIDNT WANT A AUTOMATIC . SO HE GOES I DONT NEGOTIATE PRICES OVER THE PHONE YET ITS A SIMPLE QUESTION LATER LEARNING THATS TACTIC TO GET FOLKS DOWN TO THE DEALERSHIP TO CORNER THEM ON PRICES SO THEN I TOLD THEM(HIM JUSTIN) AFTER 3XS HIM HANGING UP IN MY FACE GOT PISSED AND DROVE DOWN TO THE DEALERSHIP SO . I TOLD HIM I WAS A DIFFERENT PERSON WHEN I CAME DOWN TO THE DEALERSHIP AS I KNEW HE WOULD BE TOO COWARD TO MEET ME HAD I TOLD HIM IT WAS MAHALIA WELL SO HE CAME OUT ALL APPOLOGETIC UNLIKE HOW DOGMATIC HE APPEARED OVER THE PHONE SO I ENDED UP BUYING A CAR THAT NIGHT COULDNT TAKE IT HOME CUZ THEY DIDNT TRUST ME TO GO HOME AS MOST DEALERSHIPS ALLOW YOU TO BRING THE PAPERWORK BACK THE NEXT DAY NOT THEM I DIDNT GET MY CAR FOR 3 DAYS, THEY WANTED ALL SORTS OF INFO WHICH I SUPPLIED BUT DIDNT GET MY CAR FOR 3 DAYS WAS PISSED N ENDED UP W AN A/T TRANNY .
LATER TO FIND OUT THEY HAD STICK SHIFTS JUST THEY WANTED TO PUSH ALL THE 2014S THAT WERE A/T ALL OUT REALLY PISSED ME OFF CUZ IT WAS TOO LATE I ALREADY SIGNED THE CONTRACT SO AFTER THAT LIKE 3 MOS LATER I GOT AN OFFER FROM MY CREDIT UNION OFFERING TO REFINANCE MY VEHICLE FOR 3 % LESS THAN WHAT THEY GOT ME AT ON HYUNDAI WHICH WAS I ORIGINALLY TELLING THEM IAM NOT WILLING TO GO OVER 300 A MONTH THEY SAID FINE THIS IS MY FIRST TIME AT CAMELBACK HYUNDAI I DIDNT TRADE MY 2007 CHEVY COBALT IN THAT WAS STICK BECAUSE THEY SAID IT WOULD RAISED MY PAYMENTS SO I THEN SIGNED MY CAR OVER TO MY COUSIN WHO LATER TOOK OVER THE FINANCING ON THAT CAR WHICH WAS $280 A MONTH. SO $300 WAS FINE AS I WASNT TRYING TO GO OVER $500 MO TOTAL FOR MY INSURANCE AND CAR PAYMENT I GET DOWN TO CAMELBACK HYUNDAI THEY SAID . THEY COULD DO IT AT $325 N IF THAT WAS ALRIGHT I WAS COOL THEN I GET A CALL THAT I NEEDED TO COME BACK AND RESIGN PAPERWORK ONLY TO FIND MY PAYMENT WENT UP THEN WENT UP BY $10 THEN EVENTUALLY 30 MORE TO ADD GAP WHICH WAS NEVER ADDED INTO THE ORIGINALLY PAYMENT AMOUNT WE DISCUSSED TALK ABOUT CROOKED CROOKS N SCAM ARTS I HATE CAMELBACK AFTER THIS THEN I FIGURE I HAD A GOOD HIGH CREDIT SCORE TO REFINANCE MY CAR THROUGH MY BANK FROM 11% TO 8% I WENT DOWN TO 330 BUT HAD TO AD GAP MADE IT $340.00 THEN I FIGURE OKAY NOW I WANT A BIGGER CAR I GO BACK TO CAMELBACK HYUNDAI WAS TOLD JUSTIN IS NO LONGER THERE BECAUSE OF THINGS HE'S DONE , WAS THEN GREETING BY A SALES PERSON NAMED ANDREW"TIGER" AND THEN LATER "TANYA" WHO WERE AWESOME THEN TANYA INTRODUCED ME TO JOHNNY A SALES MGR OR SOMETHING .... HE GOES AFTER I GAVE HIM MY INFO THAT SUPPOSEDLY MY CREDIT SCORE WAS NOT SHOWING UP I WAS LIKE I KNOW IM 717 IN ONE PLACE 690 IN ANOTHER N THEN 683 IN ANOTHER SO I SHOULD BE ABLE TO GET NEW FINANCING PLUS I HAVE 7 OPEN TRADELINES ALL PAID ON TIME NEVER LATE SO I ORIGINALLY WAS INTERESTED IN THE HYUNDAI SONATA LMTD IN BLUE OR BLACK THAT HAVE THE NICE CHROME ALONG THE BOTTOM OR EVEN A HYUNDAI TUCSON CUZ OF THE PRICE SO HE COMES BACK (JOHNNY) AFTER TANYA LEFT ME WAITING TO HELP ANOTHER CUSTOMER WHO HAD SUPPOSEDLY BEEN THERE ALL DAY. HE (JOHNNY SAID ) HERE'S WHAT WE CAN DO WE CAN DO 350 A MONTH THATS EVEN WITH ONLY 1 REBATE OF 500 OF PREVIOUS OWNER WHEN I WAS TOLD ITS 1500 AND USUALLY THEY CAN APPLY IT TOWARDS DOWN PAYMENT HE GOES OK FOR THE TUCSON WE CAN DO 1000K DOWN AT 8.59 % APR AT 600 A MONTH NOW THATS CRAZY THEN TELLS ME OH WE CAN DO 500 A MONTH ON THE SONATA FOR 8.59 % APR THEN BECAUSE IT WAS CLOSE TO CLOSING HE (JOHNNY) TELLS ME HE'LL CALL ME TOMORROW NO CALL ALL DAY HOWEVER I DID RECEIVE A CALL FROM ANDREW"TIGER" SUCH A NICE GUY I WOULD RECOMMEND HIM AND TANYA EVEN THOUGH I HAD A TERRIBLE EXPERIENCE ATLEAST TIGER HAD THE DESCENCY TO CALL ME BACK AFTER ALL THE MADNESS THAT OCCURED N HE APPOLIGIZED. HOWEVER I NEVER RECEIVED A CALL FROM JOHNNY I CALLED HIM AT 7PM ONLY TO HEAR FOOLISHNESS SAYING OH GOOD NEWS WE GOT YOU APPROVED NOW FOR 500 DOWN AT 6.59% APR AND $420 A MO. THATS CRAZY EVEN THOUGH ITS A LITTLE BETTER BUT WHY WOULD I FIRST DO THE FIRST ONE THE SONATA OR TUCSON AT MORE INTEREST THAN IM AT NOW THEN THE SECOND DO WAY MORE THAN MY MONTHLY NOW LIKE I SAID IF THEY COULD DO 360-380 W GAP THEY WOULD HAVE A DEAL THEY SEEMED THE LEAST BIT INTERESTED SO NEVER AGAIN WILL I PURCHASE A HYUNDAI OR CAR FROM CAMELBACK HYUNDAI NEXT CAR I BUY WILL BE CASH AGAIN. SO BUYER BEWARE N SHOP AROUND THEIR ARE MANUFACTURER REBATES WHICH SOME DEALERS FAIL TO TELL YOU MAKING YOU PAY THAT AMOUNT OF DISCOUNT AS A DOWNPAYMENT . THANKS FOR READING AND HAVE A BLESSED DAY.- MS.MAHALIA
Camelback Hyundai Reviews
I went into Camelback Hyundai, after hearing ad on the radio 20 times a day. We have a new Sonata Hyundai loaded for 16,400 @ 0 interset or 1.75% for 60 or 72 months with 0 down.
I went in and meant Danny and Jim 2 salespeople. Asked to see car advertised on radio they said they had never heard of the ad and could not show me the car.
The showed me others cars and made 5 deals which I declined. They brought in 5 more salespeople to make more deals. I like the Eltantra, Hyundai, which one sales person said they would sale it to me for 18,500. and take my truck as downpayment for 3500.00 and finance 15,00o at 1.75%.
The head man Chris asked me about payments, and I said 300 a month, he told me how about 307 to pay the salesperson Danny for his day off. I said ok. I went into finance and told MJ about my deal. I told him I was in a hurry because I had to get back to work.
He said sign here, sign here, sign here. I don't know if the contract was blank. I drove by the dealership three times during the course of my work. The car sat in front of the doors. When I came back to pick up car, one salesman jumped in said he forgot something and did not return for 10 minutes. Another salesperson standing there said he was changing it out for another car.
He brought a car out not for sure if it was the same car or not. I think the milage was different then what was stated on the contract.
On Saturday I recieved a payment for 368.59 a month @ 5.25% for 75 months. I called MJ and asked what happen to my orignal deal. He said he does not talk to salespeople about deals. He puts down what he wants and the he said , if you dont like it trade it in. I got mad and he told me to bring in the contract to look at it.
I brought it in on Monday the 4th of June. I handed it to Jim the second salesperson I dealt with he tooked the contract, I told him what happened he said he would take care of it. I said I would be back in an hour, when I returned nobody would talk to me.
Chris the head guy was gone, Jim was gone, MJ walked by they called him on the load speaker not even 10 feet away and he would not even look at us. They would not give back my contract. I called Chris 5 or 6 times, they said he would be in at 10, I called they said he would be in at noon I called, they said he would be in at one I called again. They said they would have him call when he got in. Nobody returned my calls.
They would not return my contract and today is the 12th and still no contract. When I picked up the car MJ came out and handed me the contract, he did not say anything about any changes to the orignal deal. When I asked why it was at 75 months instead of the 72 like the ad, he said that is term that all the banks are financing for. He did not make it know to me that the interest rate was at 5.25% instead of the orignal 1.75%.
And the price was changed from the orignal 15,000 with trade to 23,000 and the cost of financing. I called the BBB they said they 60 complaint against them at that location and their rating is an F.
THIS DEALERSHIP IS A WASTE OF TIME. I HAVE GOOD CREDIT NEVER MISSED ANY OF MY PAYMENTS BUT FOR SOME REASON WHEN I CHECK MY CREDIT its a 683 WITH THEM IT SHOWS ZERO I DONT KNOW. SO WHEN I BOUGHT MY FIRST 2014 HYUNDAI ELANTRA SE RED W 5MILES ON IT AT CAMELBACK HYUNDAI ON SEPT 15TH 2014 IT WAS A BAD EXPERIENCE TO BEGIN W DEALING W JUSTIN WHO WAS THE MGR AT THE TIME AS I WAS IN THE MARKET FOR ANEW CAR N I ASKED FOR PRICES OVER THE PHONE HE GOT MAD BECAUSE I ASKED HIM IF HE HAD ANY STICK SHIFTS AS I DIDNT WANT A AUTOMATIC . SO HE GOES I DONT NEGOTIATE PRICES OVER THE PHONE YET ITS A SIMPLE QUESTION LATER LEARNING THATS TACTIC TO GET FOLKS DOWN TO THE DEALERSHIP TO CORNER THEM ON PRICES SO THEN I TOLD THEM(HIM JUSTIN) AFTER 3XS HIM HANGING UP IN MY FACE GOT PISSED AND DROVE DOWN TO THE DEALERSHIP SO . I TOLD HIM I WAS A DIFFERENT PERSON WHEN I CAME DOWN TO THE DEALERSHIP AS I KNEW HE WOULD BE TOO COWARD TO MEET ME HAD I TOLD HIM IT WAS MAHALIA WELL SO HE CAME OUT ALL APPOLOGETIC UNLIKE HOW DOGMATIC HE APPEARED OVER THE PHONE SO I ENDED UP BUYING A CAR THAT NIGHT COULDNT TAKE IT HOME CUZ THEY DIDNT TRUST ME TO GO HOME AS MOST DEALERSHIPS ALLOW YOU TO BRING THE PAPERWORK BACK THE NEXT DAY NOT THEM I DIDNT GET MY CAR FOR 3 DAYS, THEY WANTED ALL SORTS OF INFO WHICH I SUPPLIED BUT DIDNT GET MY CAR FOR 3 DAYS WAS PISSED N ENDED UP W AN A/T TRANNY .
LATER TO FIND OUT THEY HAD STICK SHIFTS JUST THEY WANTED TO PUSH ALL THE 2014S THAT WERE A/T ALL OUT REALLY PISSED ME OFF CUZ IT WAS TOO LATE I ALREADY SIGNED THE CONTRACT SO AFTER THAT LIKE 3 MOS LATER I GOT AN OFFER FROM MY CREDIT UNION OFFERING TO REFINANCE MY VEHICLE FOR 3 % LESS THAN WHAT THEY GOT ME AT ON HYUNDAI WHICH WAS I ORIGINALLY TELLING THEM IAM NOT WILLING TO GO OVER 300 A MONTH THEY SAID FINE THIS IS MY FIRST TIME AT CAMELBACK HYUNDAI I DIDNT TRADE MY 2007 CHEVY COBALT IN THAT WAS STICK BECAUSE THEY SAID IT WOULD RAISED MY PAYMENTS SO I THEN SIGNED MY CAR OVER TO MY COUSIN WHO LATER TOOK OVER THE FINANCING ON THAT CAR WHICH WAS $280 A MONTH. SO $300 WAS FINE AS I WASNT TRYING TO GO OVER $500 MO TOTAL FOR MY INSURANCE AND CAR PAYMENT I GET DOWN TO CAMELBACK HYUNDAI THEY SAID . THEY COULD DO IT AT $325 N IF THAT WAS ALRIGHT I WAS COOL THEN I GET A CALL THAT I NEEDED TO COME BACK AND RESIGN PAPERWORK ONLY TO FIND MY PAYMENT WENT UP THEN WENT UP BY $10 THEN EVENTUALLY 30 MORE TO ADD GAP WHICH WAS NEVER ADDED INTO THE ORIGINALLY PAYMENT AMOUNT WE DISCUSSED TALK ABOUT CROOKED CROOKS N SCAM ARTS I HATE CAMELBACK AFTER THIS THEN I FIGURE I HAD A GOOD HIGH CREDIT SCORE TO REFINANCE MY CAR THROUGH MY BANK FROM 11% TO 8% I WENT DOWN TO 330 BUT HAD TO AD GAP MADE IT $340.00 THEN I FIGURE OKAY NOW I WANT A BIGGER CAR I GO BACK TO CAMELBACK HYUNDAI WAS TOLD JUSTIN IS NO LONGER THERE BECAUSE OF THINGS HE'S DONE , WAS THEN GREETING BY A SALES PERSON NAMED ANDREW"TIGER" AND THEN LATER "TANYA" WHO WERE AWESOME THEN TANYA INTRODUCED ME TO JOHNNY A SALES MGR OR SOMETHING .... HE GOES AFTER I GAVE HIM MY INFO THAT SUPPOSEDLY MY CREDIT SCORE WAS NOT SHOWING UP I WAS LIKE I KNOW IM 717 IN ONE PLACE 690 IN ANOTHER N THEN 683 IN ANOTHER SO I SHOULD BE ABLE TO GET NEW FINANCING PLUS I HAVE 7 OPEN TRADELINES ALL PAID ON TIME NEVER LATE SO I ORIGINALLY WAS INTERESTED IN THE HYUNDAI SONATA LMTD IN BLUE OR BLACK THAT HAVE THE NICE CHROME ALONG THE BOTTOM OR EVEN A HYUNDAI TUCSON CUZ OF THE PRICE SO HE COMES BACK (JOHNNY) AFTER TANYA LEFT ME WAITING TO HELP ANOTHER CUSTOMER WHO HAD SUPPOSEDLY BEEN THERE ALL DAY. HE (JOHNNY SAID ) HERE'S WHAT WE CAN DO WE CAN DO 350 A MONTH THATS EVEN WITH ONLY 1 REBATE OF 500 OF PREVIOUS OWNER WHEN I WAS TOLD ITS 1500 AND USUALLY THEY CAN APPLY IT TOWARDS DOWN PAYMENT HE GOES OK FOR THE TUCSON WE CAN DO 1000K DOWN AT 8.59 % APR AT 600 A MONTH NOW THATS CRAZY THEN TELLS ME OH WE CAN DO 500 A MONTH ON THE SONATA FOR 8.59 % APR THEN BECAUSE IT WAS CLOSE TO CLOSING HE (JOHNNY) TELLS ME HE'LL CALL ME TOMORROW NO CALL ALL DAY HOWEVER I DID RECEIVE A CALL FROM ANDREW"TIGER" SUCH A NICE GUY I WOULD RECOMMEND HIM AND TANYA EVEN THOUGH I HAD A TERRIBLE EXPERIENCE ATLEAST TIGER HAD THE DESCENCY TO CALL ME BACK AFTER ALL THE MADNESS THAT OCCURED N HE APPOLIGIZED. HOWEVER I NEVER RECEIVED A CALL FROM JOHNNY I CALLED HIM AT 7PM ONLY TO HEAR FOOLISHNESS SAYING OH GOOD NEWS WE GOT YOU APPROVED NOW FOR 500 DOWN AT 6.59% APR AND $420 A MO. THATS CRAZY EVEN THOUGH ITS A LITTLE BETTER BUT WHY WOULD I FIRST DO THE FIRST ONE THE SONATA OR TUCSON AT MORE INTEREST THAN IM AT NOW THEN THE SECOND DO WAY MORE THAN MY MONTHLY NOW LIKE I SAID IF THEY COULD DO 360-380 W GAP THEY WOULD HAVE A DEAL THEY SEEMED THE LEAST BIT INTERESTED SO NEVER AGAIN WILL I PURCHASE A HYUNDAI OR CAR FROM CAMELBACK HYUNDAI NEXT CAR I BUY WILL BE CASH AGAIN. SO BUYER BEWARE N SHOP AROUND THEIR ARE MANUFACTURER REBATES WHICH SOME DEALERS FAIL TO TELL YOU MAKING YOU PAY THAT AMOUNT OF DISCOUNT AS A DOWNPAYMENT . THANKS FOR READING AND HAVE A BLESSED DAY.- MS.MAHALIA