Compass Payment Solutions


Country United States
State Bangladesh
City Oldsmar
Address 3935 Tampa rd, Suite 1
Phone 8004219598
Website www.compasspaymentsolutions.com

Compass Payment Solutions Reviews

  • Jul 3, 2014

These companies offered me and made me believe for a moment a great deal of trust and close business relationship that was going to be building upon our dealership agreement. I traveled to Tampa for a better understanding of this agreement and to get to know who I was about to jump in business with. Things didn’t quite click but I also understood just like any new start-up company there were going to be adjustments as we went. One of the many things I was made assured was about the exclusive territory for 90 days was never going to be violated. The company assured me to get me leads, to redirect incoming request from my territory to me so I could service those accounts, 100 hours of telemarketing support, printed materials, etc....amount many other things....The main disappointment came after 2 weeks of working in the field to get accounts (with already a dealership agreement signed) the company sold another dealership without even give me a courtesy call.....2 weekssss....what happen to the 90 day exclusivity???? How did I find out??? I hired a sales rep to growth my account expansion, after a couple days of making calls and setting appointments my sales rep contacted a potential customer that told us that someone had presented the same company/services.....that got my attention very quickly since I was the only dealer at that time in the area....I contacted the new dealer and they confirmed of purchasing the territory a week prior. I called the company and they were very surprise of my knowing and tried to bullshit their way around the fact that they violated the dealership agreement. The Chairman of the Company Frank Hope tried to BS me by telling me that they were so sorry but to forget about it they were going to help me to expand.....blah blah blah....a bunch of straight BS.......At that time they tried to persuaded me by telling me of an upcoming conference/expo with a few thousands of potential customers in which they (the company) bought a boot, that they were going to let me participate for a fee around $1000.......I told them to stick their deal and their business and to reimburse my dealership money back. They finally agreed to cancel the contract and pay me back.

It took me a few weeks of phone calls and emails. after 6 weeks they sent me a check that for my surprise it bounced...I immediately contacted the company and I told them that they had 72 hours to give me my money back or I would go directly with the State Attorney, at that time the CFO went running to my bank and made a deposit directly into my account ....why could they had done this since the beginning???? It took me 2 months to get my money and a lot of excuses from them which tell me they either were buying time or they didn’t really care from that start.

The company violated the territory agreement of 90 days exclusivity, never provided business cards, never provided any follow up, never provided any leads nor any hours of telemarketing, I never received any printed materials in fact I never received any true support....The Chairman is a typical car salesman that will only tell what you want to hear and whatever sounds good to close the deal. The bounced check scared me for a minute but it didn't come as surprise after everything else I went thru

  • Jul 3, 2014

My husband and I recently purchased a dealership from Compass Payment Solutions in early March of this year. We paid $9250.00 to become authorized resellers of a patient financing program. We were to enroll medical doctors who in turn would offer our patient financing program to their patients. WE were told that 62% and above would be approved and Compass would charge the patient a fee and from that we would be paid a commission.

We were told that brochures and welcome packages would be sent out to every new Provider that enrolled. We would receive 100 hours of telemarketing to a city of our choice and would be provided with leads. We were also told that Compass had a relationshp with 25 lenders, a matrix of sorts that a potential patient could avail themselves when wanting a medical procedure done. We were led to believe that Compass Payment Solutions had a special arrangement with these lenders. We were also told that Compass Payment Solutions had invested 1.5 million into a website that would submit the loan applications to various lenders.

What we began to find out was that no brochures went out, no telemarketing was done, only a few loans were approved after we enrolled over 44 providers with excuse after excuse as to why this was happening, only to find out from other dealers that were having the same issues. What was not told to us, that dealers had quit and asked for their money back for a lot of the same reasons and more before we had sent our funds to Compass Payment Solutions. This information was not divulged to us. We were further led to believe that Compass was a functioning business and all we had to do was to enroll providers and the head office would take care of everything and that we would be making a lot of money.

After a few weeks, we began to see problems with the company and lies being told. WE asked for a conference call with Dr. Vincent Depasquale and Frank Hope (ask Frank DeSimone) where we addressed our issues and were told that this was a new company who were evolving and that things would be looked after. This was not done.

Before we were aware of the problems, I had indicated to Frank Hope that there may be other persons interested in purchasing dealerships that I knew. He proceeded to tell me that if I referred anyone to buy a dealership he would pay me 20%. I began to get suspicious that Compass was only interested in selling dealerships and not processing loans (in fact I dont know if loans were ever processed as most came back declined by the head office, which is not what we were led to believe)

Early on I also asked for a contract and after much complaining one was sent to me which I never signed.

We have now asked for our funds to be returned only to be put off by Frank Hope and Vincent Depasquale.

In conclusion, Compass Payment Solutions is committing fraud in our opinion by taking in dealer monies and not providing the service they promised. WE have also found out that Frank Hope (aka Frank DiSimone) has had similar SCAM/FRAUD complaints (you can google his name yourself) WE have also spoken to several other dealers who are in the same position as ourselves. Our intent is to file a complaint with the Attorney Generals for the respective states and other government bodies. We write this to hopefully prevent any other individual from making the same mistake. As of this date, May 23, 2014, we have received no funds back, no commission, nothing.

  • May 6, 2014

These companies offered me and made me believe for a moment a great deal of trust and close business relationship that was going to be building upon our dealership agreement. I traveled to Tampa for a better understanding of this agreement and to get to know who I was about to jump in business with. Things didn’t quite click but I also understood just like any new start-up company there were going to be adjustments as we went. One of the many things I was made assured was about the exclusive territory for 90 days was never going to be violated. The company assured me to get me leads, to redirect incoming request from my territory to me so I could service those accounts, 100 hours of telemarketing support, printed materials, etc....amount many other things....The main disappointment came after 2 weeks of working in the field to get accounts (with already a dealership agreement signed) the company sold another dealership without even give me a courtesy call.....2 weekssss....what happen to the 90 day exclusivity???? How did I find out??? I hired a sales rep to growth my account expansion, after a couple days of making calls and setting appointments my sales rep contacted a potential customer that told us that someone had presented the same company/services.....that got my attention very quickly since I was the only dealer at that time in the area....I contacted the new dealer and they confirmed of purchasing the territory a week prior. I called the company and they were very surprise of my knowing and tried to bullshit their way around the fact that they violated the dealership agreement. The Chairman of the Company Frank Hope tried to BS me by telling me that they were so sorry but to forget about it they were going to help me to expand.....blah blah blah....a bunch of straight BS.......At that time they tried to persuaded me by telling me of an upcoming conference/expo with a few thousands of potential customers in which they (the company) bought a boot, that they were going to let me participate for a fee around $1000.......I told them to stick their deal and their business and to reimburse my dealership money back. They finally agreed to cancel the contract and pay me back.

It took me a few weeks of phone calls and emails. after 6 weeks they sent me a check that for my surprise it bounced...I immediately contacted the company and I told them that they had 72 hours to give me my money back or I would go directly with the State Attorney, at that time the CFO went running to my bank and made a deposit directly into my account ....why could they had done this since the beginning???? It took me 2 months to get my money and a lot of excuses from them which tell me they either were buying time or they didn’t really care from that start.

The company violated the territory agreement of 90 days exclusivity, never provided business cards, never provided any follow up, never provided any leads nor any hours of telemarketing, I never received any printed materials in fact I never received any true support....The Chairman is a typical car salesman that will only tell what you want to hear and whatever sounds good to close the deal. The bounced check scared me for a minute but it didn't come as surprise after everything else I went thru

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