I have been paying on a home appliance insurance policy with CCHS for almost 30 years and when one of my two home central heat pumps finally goes out and is classified by the technician that it needs to be completly replaced and after CCHS having sent this technician out to my home to work on it and causing me to have to wait for their responce for almost two weeks they answer by saying that it is not covered. I was assured by them that both my heat pumps were covered on several occasions but now they say only one can be claimed. Now I'm stuck in Florida with mid ninty degree temps with no A/C for that whole half of the house. I have to wait half an hour or more on hold each time I call them and it has taken so much of my time and effort to even get this far with them. They are not worth the paper the policy is printed on.
This firm's a joke. On 1/6/15 I called Cross country with a claim that my furnace had stopped. The temperature outside was in the teens. They sent out D & D mechanical to repair. On 1-7-15 D & D said it needed to order a part which would take about 3 days Ripe off
This company uses unethical practices. You will be paying for their "services" on an ongoing basis through your mortage payments, often without knowing it. They make every effort to hide the fact that you're paying them, and you do not need to give your consent to re-enroll on an annual basis.
The service they provide seems to be worthless. They refer you to incompetent and unreliable contractors who will not complete the job.
I would love to take legal action against this company.
Cross Country Home Services Reviews
I have been paying on a home appliance insurance policy with CCHS for almost 30 years and when one of my two home central heat pumps finally goes out and is classified by the technician that it needs to be completly replaced and after CCHS having sent this technician out to my home to work on it and causing me to have to wait for their responce for almost two weeks they answer by saying that it is not covered. I was assured by them that both my heat pumps were covered on several occasions but now they say only one can be claimed. Now I'm stuck in Florida with mid ninty degree temps with no A/C for that whole half of the house. I have to wait half an hour or more on hold each time I call them and it has taken so much of my time and effort to even get this far with them. They are not worth the paper the policy is printed on.
This firm's a joke. On 1/6/15 I called Cross country with a claim that my furnace had stopped. The temperature outside was in the teens. They sent out D & D mechanical to repair. On 1-7-15 D & D said it needed to order a part which would take about 3 days Ripe off
This company uses unethical practices. You will be paying for their "services" on an ongoing basis through your mortage payments, often without knowing it. They make every effort to hide the fact that you're paying them, and you do not need to give your consent to re-enroll on an annual basis.
The service they provide seems to be worthless. They refer you to incompetent and unreliable contractors who will not complete the job.
I would love to take legal action against this company.