Dallas Cowboys Pro Shop

Country United States
State Denmark
City Dallas
Address 2500 Regent Blvd
Phone 877-632-2697
Website shop.dallascowboys.com/

Dallas Cowboys Pro Shop Reviews

  • Dec 26, 2014

First of all, the website in question is NOT safe to enter your credit card information. I tried to order an item online through the website and despite their "privacy certification" banner and the "https" in their address, within two minutes of entering my credit card information, fraudulent charges began appearing on my financial account. Over 83 fraudulent charges were received by my bank. Thankfully the security department was on the ball and cancelled my card and began denying the charges.

I ended up contacting them by phone to make the purchase because after entering my credit card, I was sent back to the beginning page. When I mentioned this to the person taking the order, she said it wouldn't complete the purchase because I was trying to make the purchase as a guest rather than a registered user. Why have the option of purchasing as a guest if the site won't let you anyway? Obviously the reason I couldn't make the purchase online was because my credit card information was being stolen and the page was hijacked.

Secondly, I paid for expedited shipping to receive an item in time for Christmas and it has not arrived. Even though it is still within their stated business hours, they are closed and I can not reach anyone to confirm shipping or delivery status of my item.

I also can not log on to the site because it will not generate a "change your password email" despite having gone through the steps three times. Therefore, I am not able to check order status online either.

Beware of this site and the fact that they have the worst customer service ever. You risk having the money in your bank account stolen as well not receiving the item you purchased.

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