Just reiterating everyone else's experiences with DirecPath service. They are, without a doubt, the worst provider of (any) service I've ever encountered. Daily internet service outages are commonplace, and they happen so often we don't even bother calling anymore. Sometimes the internet goes out for a couple of minutes, sometimes for a few hours. No one at their "customer service" can answer anything as to why. The entire complex's (Regency at Woodland in Conroe, TX) internet has been down for going on five days now, and no estimate of restoration.
Word to the wise; If you are looking to rent, need reliable internet and they only offer DirecPath - run!
Direct path is a third party of direct TV. They are located in the philippines they charge you what they wanna charge you and then tell you that they will change the bill they never did. I called for the address they told me I have to hold on to speak to a supervisor for the address when you need them to come out for service you have to wait 3 or 4 days before they can get someone to service your tv. They owe me money they said that they would take it off my bill never did.When I signed up my internet service should have been 14.95 a month then they charge me 35.00 by the next time they charge me 24.95. Then the so called customer service person, put me on hold to research why my bill was different then we got disconnected and she never called back how awful we need to protest against directv
DIRECPATH Reviews
DirecPath Internet Service Ineptitude
Just reiterating everyone else's experiences with DirecPath service. They are, without a doubt, the worst provider of (any) service I've ever encountered. Daily internet service outages are commonplace, and they happen so often we don't even bother calling anymore. Sometimes the internet goes out for a couple of minutes, sometimes for a few hours. No one at their "customer service" can answer anything as to why. The entire complex's (Regency at Woodland in Conroe, TX) internet has been down for going on five days now, and no estimate of restoration.
Word to the wise; If you are looking to rent, need reliable internet and they only offer DirecPath - run!
Direct path is a third party of direct TV. They are located in the philippines they charge you what they wanna charge you and then tell you that they will change the bill they never did. I called for the address they told me I have to hold on to speak to a supervisor for the address when you need them to come out for service you have to wait 3 or 4 days before they can get someone to service your tv. They owe me money they said that they would take it off my bill never did.When I signed up my internet service should have been 14.95 a month then they charge me 35.00 by the next time they charge me 24.95. Then the so called customer service person, put me on hold to research why my bill was different then we got disconnected and she never called back how awful we need to protest against directv