Electronic Payment Systems


Country United States
State Australia
City Centennial, Colorado
Address 6472 South Quebec St
Phone (800) 863-5995
Website www.eps-na.com

Electronic Payment Systems Reviews

  • Jan 8, 2015

In April of 2013 switched from EPS to another company, the new company said they would handle canceling with EPS, from April to September EPS Sent invoices still charging us even though we were not processing cards. We called and canceled ourselves faxing a letter saying the same that we wish to cancel on September 14 of 2013, still have a copy of what we faxed. We no longer were receiving statements after that date. Figured it was done. In August of 2014 we decided to switch to our bank for card processing. After doing so on September 1st of 2014 I noticed there was a $35 a month charge still being taken out. I asked the bank who it was thinking it was the most recent company and was informed it was EPS still charging our account after we called and faxed telling them to cancel in September of 2013. So I called EPS, I talked with Blake who told me that we could not be refunded from September to September because they do yearly contracts, our contract had been up for years, but could do a refund from January 2014 to September 2014, just needed to send another copy of the original fax and it would go before the board for refund review at the end of the month. On October 5th of 2014 another charge from EPS was taken out from our bank, the bank canceled that one and got the money back and informed us we should close that account and open a new because companies like EPS are know for not being honest and continuing to take money from people. We did close that account, the bank manager is more then willing to help with any papers needed to show this company continued to try and take money out of our account even though we asked them to stop in 2013. A few days after they took the money on Oct 5th I called EPS and spoke with Blake again, this was on or about the 7th. I was told this time that we were approved for the refund and would be getting $315 back and just to wait for a call confirming our mailing address. By the end of October I was wondering where the call was, I called and left over 20 messages for Blake from the end of October till as soon as yesterday, January 5th 2015. I stopped asking for Blake and talked to anyone I could the last few days always saying they would talk to Blake and he would call, I never received a call. Today I finally talked with Blake again and he said we were denied the refund because the letter we faxed in 2013 was not sent certified mail or do we have a fax conformation. I was told by Amy another supposed manager there that there is no one above her or Blake I could talk to. Was told they have no record of us calling in in September of 2013 yet she quoted info we told them in that call. They have lied to us and ignored us over and over. We are a Christian Business and try and treat people fairly and honestly, that they would lie to us over and over is not acceptable and dishonest. We were ok with them refunding the $315 and not the full $420 they owed us, not totally ok with it but understood to a point, but to ignore our calls and now tell us we will not be getting the refund they told us we would is not ok. In my opinion it is theft as they took the money out of our bank account without our permission. Please help us, we are a small business and don't think it is right for them to do this to us. They lied to us on many occasions. EPS Are Scammers Facebook page is now up and running.

  • Dec 12, 2014

I received a call from a representative offering lower rates for card processing. I was on the phone with this company for about 45 minutes listening and reading the facts with the representative about how they will save me money on my processing fees. I have a small business that can run anywhere from 20,000.00 to 35,000.00 in credit cards monthly and pay about 950.00-1350.00 monthly. I am contacted 2-3 times a week to switch, and this sounds like the same lines the rest gave me.

To have the program in my business, I needed to switch the processing and purchase the software at 60.00 each month. They said I would see a large savings and possibly pay zero fees. I SIGNED UP. The first month I received my statement, I processed 31,000.00 a month and paid including the lease I paid 137.10 for processing fees. That is a savings of $1038.00 a month. I post the signs in my business and obide by the laws and regulations and follow the program (MRP) that was designed. I have been doing this program for the past 8 months and saved 7800.00. There is nothing illegal, and as time goes by I see more and more stores doing this program. It seems to me that they like the Idea of the large savings too.

It is about time credit card companies stop nickel and diming customers and start helping us! Thank you EPS!

  • Oct 21, 2014

Do not use this financing company for any reason. Once you enter into a contract with them it is impossible to get out of the contract. Their monthly and years fees are ridiculous and when I have tried to cancel my contract with them thats I get is the run around. I tried to use the EPS 90 financing for my Truck Driving School. I had several accounts where the appicant closed the accounts within the first 3 months and I was told they could do nothing to help me. I was left holding bad paper and they still collect all their fees. This company and all of the personel that work for them must be trained on how NOT to help the customers that they are supposed to be helping. I have never encountered so many rude and unhelpful people in my life. They just keep taking funds out of my account and everytime I ask why, I get the same answer "tough" your still under conract. I cancelled my contract in June with this company, however they still took their "yearly" $99.50 fee for processing out of my account on 10-3-2014. I was told in June I still had to pay the $10.00 per month fee for what I don't know until April of 2015 when my contract was up. However, they took out $99.50 from my account in October.

Again this company is a total scam and buyer beware if you enter into any contract with them. Basically you are sigining a "lifetime" contract.

  • Jul 31, 2014

I recently switched to EPS as they told me the laws changed to allow for me to pass the credit card fees to the consumer. After switching I found out it was still illegal in CO. Once I found out I asked to terminate my agreement which they were unwilling to do unti I threatend a law suit. I got my first processing bill and notice that they collected double what they had said originally. They continue to take money out of my account for no reason even though they agreed to cancel my contract. This company lies and steals from you. If you are a retailer do not use this company. Be warned they are bad news.

I would urge all the people on this post to respond to me as I would like to see if we can do a class action lawsuit against this company.

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