Empire Coast Service


Country United States
State California
City San Bernardino
Address 2601 Del Rosa Ave STE 200
Phone (909) 475-4950

Empire Coast Service Reviews

  • May 29, 2015

Well i went to this company on 3-16-2015. They told me to come in with the 400.00 dollars to hold the house. I was interested in ok so i filled out the paper work they told me i had to meet with the owner of the house the next day to take all my section 8 papers with me ok so the next day i get a call from victor 20 mins before my inter view with the owner and they said sorry but the owner rented to some one else but they didnt no that .so i get a few emails of houses they have for rent and theres nothing that takes section 8 now they no im on this program . so i go down again and ask them to explain to me how they are trying to help me find a house or give me back my money and the guy came out with a paper said to fax over this paper and ill get the money in 10 days not even i fax that paper on 4-10-15 and i havent seen nothing so i keep calling rose marie and the office manger lynn but only getting the run around they keep me on hold or say ill call u back in 20 mins i try and talk to lynn but they always say she with clinets wow i just cant belive this stuff us renters are putting up with now daniel is the one i spoke to at first but man i really didnt think they new what they was doing but they played it off like he just started working there so i have alot more to say but im going to leave it at that for now but im not giving up

  • May 12, 2015

April 6, 2015 This is my official complaint against Coast Management svc., Empire Coast Company, Inland Coast Mgt. 2601 N. Del Rosa Ave. suite 200 San Bernardino, Calif. 92404. I saw an add in the penny saver for a house for rent for $1155 at Pomona, Calif. 91767. After going to look at the property I called as listed in the penny saver. I spoke with Victor Reyna. He stated the property was available. They were having open house on the property. I asked when I would be allowed to view the inside of the property. He asked me to come in and complete an application if approved an appointment would be set up right away with the owner to view the property. I went to the office completed the application. I told him my lease wasn't up until august. He said $400 would hold the property and take it off the market. He left for awhile came back and said he talked with the owner and he would meet me on wednesday at 11:00 at the property for the walk through. If I didn't like the property after the walk through my money would be refunded. As agreed I went to the property. No one showed up. I called the number I had for Victor no answer. I waited 30 minutes continually calling. Once a lady answered and said the owner no longer wanted to rent. He was selling. Then she put me on hold. There was a for rent sign in front of the house with a different number on it. I called and was told they were the only one authorized to rent the property and the property was renting for $1500 a month. I went home wrote a letter requesting my money back and cancelling the contract. I took the letter to the office in San bernardino. Of course Victor was not there. I left my letter with Mario. I called them again when I got home and spoke with a lady she said my money would be refunded from costomer services. I asked her name and she hung up. On May 4, 2015 I called to see if the money had been mailed. Victor said I needed to complete a request for refund application instead of the letter I gave them. He stated he would email the application to me. I never got an email from them. After several calls and no answer I went on line and found 17 reviews on yelp with similar behavior by this company. No one ever got their money back. I checked a current penny saver and they are still listing properties. I do believe this company is a scam. They list in the penny saver as coast property Management. The receipt I received states Empire Coast Company. The email is [email protected].

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