I found the Endless Customz's Web Site on the internet and telephoned the company back in February 2015. I ordered some parts for my 71 Super Beetle on 2/10/2015 at which time my Credit Card was charged $210.60.
After waiting a few days, I called Endless Customz to check on the status of my order & was told by Robert Kalstrom that he was looking for the final part.After waiting another week - same story. After yet another week, same story, so I told Robert of Endless Customz to cancel the order and return the $210.60 to my Credit Card.
When the CC was not credited with my money, I disputed the charge and the money was credited back to me by the CC company.I heard nothing from either Endless Customz or the CC company BUT noticed the charge had been added to my account again in April. Apparently Endless Customz convinced t
I spoke again with Robert of Endless Customz on Monday, April 13th 2015 and he said that he had told me before I cancelled the order that it had been shipped... NOT TRUE because if it had been shipped, I would not have cancelled the order. He also told me the package had been delivered, but refused by me and returned to Endless Customz. He promised to call me the next day and provide me with the USPS return to sender labels.
Now it is April 17th, 2015, xxxxxx of Endless Customz did not call back and will not answer my daily phone calls (he has caller I.D.) - will not respond to my daily voice mail messages nor to my email messages - So, Endless Customz now has my money AND my parts.
Suspect(s): Robert Kalstrom / 47yrs / Ventura Resident
Report #: 15-01383
Earlier this year, the victim contacted the Ventura Police Department to report fraudulent activity at a vehicle restoration business, Endless Customz, located at 1570 Callens Rd. in Ventura. The victim told investigators that the business owner (Robert Kalstrom) sold a vehicle that belonged to the victim and then stole the proceeds from the sale. The victim reported that Kalstrom had also stolen several vehicle parts from the vehicle prior to selling it.
Over the course of the investigation, Major Crimes Detectives determined that Kalstrom committed fraud and grand theft with an estimated loss of over $20,000. While the investigation continued, Kalstrom relocated his business from Callens Rd. to 6587 Ventura Blvd.
On 9/2/15 @ about 1400 hours, Detectives arrested Kalstrom without incident. Kalstrom was booked at the Ventura County Jail for Grand Theft. This investigation is ongoing; anyone who believes they have been victimized by Robert Kalstrom should contact Det. Vasquez at (805) 339-4413.
Endless Customz Reviews
I found the Endless Customz's Web Site on the internet and telephoned the company back in February 2015. I ordered some parts for my 71 Super Beetle on 2/10/2015 at which time my Credit Card was charged $210.60.
After waiting a few days, I called Endless Customz to check on the status of my order & was told by Robert Kalstrom that he was looking for the final part.After waiting another week - same story. After yet another week, same story, so I told Robert of Endless Customz to cancel the order and return the $210.60 to my Credit Card.
When the CC was not credited with my money, I disputed the charge and the money was credited back to me by the CC company.I heard nothing from either Endless Customz or the CC company BUT noticed the charge had been added to my account again in April. Apparently Endless Customz convinced t
I spoke again with Robert of Endless Customz on Monday, April 13th 2015 and he said that he had told me before I cancelled the order that it had been shipped... NOT TRUE because if it had been shipped, I would not have cancelled the order. He also told me the package had been delivered, but refused by me and returned to Endless Customz. He promised to call me the next day and provide me with the USPS return to sender labels.
Now it is April 17th, 2015, xxxxxx of Endless Customz did not call back and will not answer my daily phone calls (he has caller I.D.) - will not respond to my daily voice mail messages nor to my email messages - So, Endless Customz now has my money AND my parts.
I want a refund of my money.
The Guy Is A Crook
Suspect(s): Robert Kalstrom / 47yrs / Ventura Resident
Report #: 15-01383
Earlier this year, the victim contacted the Ventura Police Department to report fraudulent activity at a vehicle restoration business, Endless Customz, located at 1570 Callens Rd. in Ventura. The victim told investigators that the business owner (Robert Kalstrom) sold a vehicle that belonged to the victim and then stole the proceeds from the sale. The victim reported that Kalstrom had also stolen several vehicle parts from the vehicle prior to selling it.
Over the course of the investigation, Major Crimes Detectives determined that Kalstrom committed fraud and grand theft with an estimated loss of over $20,000. While the investigation continued, Kalstrom relocated his business from Callens Rd. to 6587 Ventura Blvd.
On 9/2/15 @ about 1400 hours, Detectives arrested Kalstrom without incident. Kalstrom was booked at the Ventura County Jail for Grand Theft. This investigation is ongoing; anyone who believes they have been victimized by Robert Kalstrom should contact Det. Vasquez at (805) 339-4413.