Endurance Warranty Services, LLC.


Country United States
State Benin
City Chicago
Address 901 W Jackson St. Suite 400
Phone 1-866-918-1438
Website www.endurancewarranty.com

Endurance Warranty Services, LLC. Reviews

  • Sep 30, 2017

TOTAL SCAM BEWARE. FALSE ADVERTISNG

Although we have an extended warranty on our vehicle, we continued to receive mailings from Endurance Warranty Services LLC stating "You are receiving this notice because your factory warranty will expire or may have already expired"......... I called and requested the receptionist delete our record locater from their files and indicated I would contact Consumer Affairs Fraud division is further notices were received. My wife almost fell for their first attempt until I had her re-check our existing warranty on the vehicle. We also contacted Mercedes Benz and they stated this is a major scam. AVOID!

  • Apr 22, 2015

On feb 23 2015 I purchased a auto warranty from endurance took a trip of 1250 miles when we returned gave my vehicle into a very respected repair shop on 4 20 2015 from the get go the shop had a hard time even getting a call back from above stated rip off scam company I smelled a rat immediatly when they finally did get back to the shop they denied the claim stating that it was a pre existing condition that wasn't the case as I maintain my vehicle very often and would have noticed this defect and would not have taken my family on this road trip as I have 35. Years maintaining School buses! Warining!

this company is a scam at best they will not cover your claims Im making contact with my states atty generals office somebody has to put a stop to this criminal enterprise

  • Nov 20, 2014

Endurance Warranty Services FRAUD, BREACH OF CONTRACT AND DECEPTIVE ADVERTISING Northbrook Illinois

DO NOT BUY! SCAM!!

I purchased a warranty for a 2008 GMC Acadia with 106,000 miles that has had all its manufacture required maintenance done as directed by the owner’s manual. 101 days after we purchased the warranty and with 107,260 miles on the car the transmission failed. The contract states that you must wait 90 days and 1,000 miles which we fulfilled.

Stephen the customer service manager stated that the transmission fluid was brown and had metal shavings so they couldn’t cover because there should have been warning signs that the transmission was overheating. I spoke to the mechanic working on my car, an extremely reputable firm that has been fixing only transmissions since 1958 and has all the qualifications and memberships. The mechanic told me the fluid wasn’t burnt and there were no metal shavings!

Stephen’s story changed, he told me he needed additional documentation showing the mileage on the car. I proved my receipts for an oil change and for work done by GMC (I had actually guessed at my mileage when on the phone getting the warranty and had 200 more miles than needed). Now with the mileage confirmed he didn’t answer my calls for the next 2 days!

When Stephen and I spoke again, I asked him to provide in writing why my claim was denied, he had to get back to me. The next day I called him again and he told me I would have to send a written request (email or fax) to their legal group. The legal group would respond to my request?

That was 4 days ago, guess what…no response!

The only time this company has called me was 15 minutes after I completed their online survey. Now they will not call you back, you must always call them. I have learned from this experience, anything that happens to your car you should have seen the signs, even when you have no warning lights on? Good Luck!!

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