I have used Environmental Waste Solutions for 3 years now. My 1st payment to them was mailed to their PO box. 3 weeks into service they quit picking up my trash. I attempted to call them numerous times to see what was going on and was unable to leave voicemail as mailbox was full. When I finally spoke to a gentleman he said payment was never received and that's why service had been interrupted. So I asked if I could be placed back on the route for next day and if it was ok to give the driver of truck my payment for 6 months and I would investigate other mailed payment in the mean time. He said that was fine. So when the truck arrived the next day I handed him $90, he dumped my trash and left. Next week my trash wasn't picked up again. So I played the phone game until the same guy answers and tells me that my payment was never received. I reminded him that the week before I had gave the driver the money for 6 months of service. He denied telling me that giving driver money was ok and said he would go ahead and place me back on schedule for the following week.
6 months go by and I really had no other problems with them until....I had to pay again. So since mailing a payment was not an option, (which the original mailed payment was never found), and giving the driver of the truck money was clearly not an option, I decided the only way to pay would be by credit card over the phone. I called them twice a day for 3 weeks. Sometimes I left voicemails, sometimes the mailbox was full, many times the phone had a busy tone. Well guess what, that 3rd week, my trash wasn't picked up again. I finally got ahold of the same guy the 4th week and explain I have attempted to contact his company numerous times and that my garbage wasnt picked up the week before when he proceeds to tell me it was because they haven't received payment. Well no duh, they don't answer their phone, they don't answer their voicemails and they don't communicate with their driver. So because of all their dont's, they don't pick up my trash.
Environmental Waste Solutions Reviews
I have used Environmental Waste Solutions for 3 years now. My 1st payment to them was mailed to their PO box. 3 weeks into service they quit picking up my trash. I attempted to call them numerous times to see what was going on and was unable to leave voicemail as mailbox was full. When I finally spoke to a gentleman he said payment was never received and that's why service had been interrupted. So I asked if I could be placed back on the route for next day and if it was ok to give the driver of truck my payment for 6 months and I would investigate other mailed payment in the mean time. He said that was fine. So when the truck arrived the next day I handed him $90, he dumped my trash and left. Next week my trash wasn't picked up again. So I played the phone game until the same guy answers and tells me that my payment was never received. I reminded him that the week before I had gave the driver the money for 6 months of service. He denied telling me that giving driver money was ok and said he would go ahead and place me back on schedule for the following week.
6 months go by and I really had no other problems with them until....I had to pay again. So since mailing a payment was not an option, (which the original mailed payment was never found), and giving the driver of the truck money was clearly not an option, I decided the only way to pay would be by credit card over the phone. I called them twice a day for 3 weeks. Sometimes I left voicemails, sometimes the mailbox was full, many times the phone had a busy tone. Well guess what, that 3rd week, my trash wasn't picked up again. I finally got ahold of the same guy the 4th week and explain I have attempted to contact his company numerous times and that my garbage wasnt picked up the week before when he proceeds to tell me it was because they haven't received payment. Well no duh, they don't answer their phone, they don't answer their voicemails and they don't communicate with their driver. So because of all their dont's, they don't pick up my trash.