Things you need to know about this estate sale company. They claim to be angels with all the answers to your troubles in a time of need. The more distraught you are, the happier they are. If you are mourning the loss of a loved one and need to liquidate their estate, you are right up their alley because you aren't thinking straight.
Here are their policies which they whole heartedly support and stand behind 100%
They want 45% of the proceeds from your loved one's belongings--pretty standard
They will NOT tell you how they are pricing items
They will NOT tell you how much an item sold for
They will NOT provide you with an inventory of your estate's items
They do NOT supervise their employees
They DO allow their employees to remove anything the employee wishes to prior to the sale--it is their policy to allow their employees to "shop" while they set up. They do NOT account for, get a description of, track or price the items before the employee takes them. They just "take the employees word for it" regarding what the employee took. They trust the employee to be honest about what they took
They decide if an item should be sold or tossed or taken by an employee. Have salt and pepper shakers with a chip in them? Think someone might pay a buck or two for them? Forget it, they allegedly go in the trash without discussion with you or an option to pull them from the sale.
If you change your mind and want to remove an item from the sale--YOU are penalized 2000.00 PLUS the commission (which isn't disclosed to you because you dont know how much the item would have been priced or sold for). If their employee wants an item and removes it before the sale--no penalty, no tracking, NO accountability.
You are not allowed in the house while they set up.
You cannot stay in your home while they set up because "its no longer a home, its a sale".
You are NOT allowed to attend your sale (you will make shoppers uncomfortable).
They will break your things with no recourse on your part
They will steal your things with no recourse on your part
They will disrespect your things with no recourse on your part
They will put your furniture, valuables, books, tapes, dishes and expensive items on the patio, in the elements, exposed to bird crap, dust and moisture for a full 10 days BEFORE the sale because "that's how they do it". They could care less that your items could be stolen off the patio, damaged, crapped on, rained on, or covered in dust while out there for 10 days because they are "not responsible for theft or damage"
The following are not their "policies" but my experience with them:
They will call all of the shots. You will be TOLD when to have a family meeting, you will be told when and where you will meet with them. You will be TOLD how things are done. You will be TOLD who will attend meetings with you.
They do NOT want to hear it when you tell them you have security footage of their employees removing items that are unaccounted for because "its their policy" "it's OK", the stuff is on "the list". Nor do they want to hear that their employees are lying about their time sheets when you tell them you have security footage of when the employees come and go that does not match the time sheet in the home.
They will disrespect you. If you tell them that a "silly item" is important to you, you will be met with eyerolling, arm flapping, laughter and "oh brothers" along with a nasty comment about how the item is "just....". Who cares if it is just something to someone else, if it is important to you, they should respect that it is important to you. They are not allowed to judge you, laugh at you or mock you for what you have an emotional attachment to.
When you begin questioning them or calling their integrity into question, they are "out of there like the stole something" (which they did). They are VERY quick to hand you an "out clause" and "take their toys and go home".
They will sell items that are NOT for sale just because they were left in the house. Don't bother telling them the item isn't for sale, they won't listen and the item is "fair game".
when you raise concerns about their contract you are told "well, you signed it".
DO NOT, Please DO NOT subject yourself to these people. There are other companies who offer FULL ACCOUNTABILITY for everything they do related to the sale of your loved one's estate. Our experience with these "angels in pink shirts" has been an absolute nightmare. I have never felt so disrespected by a company that was allegedly working for me and stood to make a great deal of money on my deceased mother's estate. Really think before you begin dealing with them
Estate Sales by Wings Reviews
Things you need to know about this estate sale company. They claim to be angels with all the answers to your troubles in a time of need. The more distraught you are, the happier they are. If you are mourning the loss of a loved one and need to liquidate their estate, you are right up their alley because you aren't thinking straight.
Here are their policies which they whole heartedly support and stand behind 100%
They want 45% of the proceeds from your loved one's belongings--pretty standard
They will NOT tell you how they are pricing items
They will NOT tell you how much an item sold for
They will NOT provide you with an inventory of your estate's items
They do NOT supervise their employees
They DO allow their employees to remove anything the employee wishes to prior to the sale--it is their policy to allow their employees to "shop" while they set up. They do NOT account for, get a description of, track or price the items before the employee takes them. They just "take the employees word for it" regarding what the employee took. They trust the employee to be honest about what they took
They decide if an item should be sold or tossed or taken by an employee. Have salt and pepper shakers with a chip in them? Think someone might pay a buck or two for them? Forget it, they allegedly go in the trash without discussion with you or an option to pull them from the sale.
If you change your mind and want to remove an item from the sale--YOU are penalized 2000.00 PLUS the commission (which isn't disclosed to you because you dont know how much the item would have been priced or sold for). If their employee wants an item and removes it before the sale--no penalty, no tracking, NO accountability.
You are not allowed in the house while they set up.
You cannot stay in your home while they set up because "its no longer a home, its a sale".
You are NOT allowed to attend your sale (you will make shoppers uncomfortable).
They will break your things with no recourse on your part
They will steal your things with no recourse on your part
They will disrespect your things with no recourse on your part
They will put your furniture, valuables, books, tapes, dishes and expensive items on the patio, in the elements, exposed to bird crap, dust and moisture for a full 10 days BEFORE the sale because "that's how they do it". They could care less that your items could be stolen off the patio, damaged, crapped on, rained on, or covered in dust while out there for 10 days because they are "not responsible for theft or damage"
The following are not their "policies" but my experience with them:
They will call all of the shots. You will be TOLD when to have a family meeting, you will be told when and where you will meet with them. You will be TOLD how things are done. You will be TOLD who will attend meetings with you.
They do NOT want to hear it when you tell them you have security footage of their employees removing items that are unaccounted for because "its their policy" "it's OK", the stuff is on "the list". Nor do they want to hear that their employees are lying about their time sheets when you tell them you have security footage of when the employees come and go that does not match the time sheet in the home.
They will disrespect you. If you tell them that a "silly item" is important to you, you will be met with eyerolling, arm flapping, laughter and "oh brothers" along with a nasty comment about how the item is "just....". Who cares if it is just something to someone else, if it is important to you, they should respect that it is important to you. They are not allowed to judge you, laugh at you or mock you for what you have an emotional attachment to.
When you begin questioning them or calling their integrity into question, they are "out of there like the stole something" (which they did). They are VERY quick to hand you an "out clause" and "take their toys and go home".
They will sell items that are NOT for sale just because they were left in the house. Don't bother telling them the item isn't for sale, they won't listen and the item is "fair game".
when you raise concerns about their contract you are told "well, you signed it".
DO NOT, Please DO NOT subject yourself to these people. There are other companies who offer FULL ACCOUNTABILITY for everything they do related to the sale of your loved one's estate. Our experience with these "angels in pink shirts" has been an absolute nightmare. I have never felt so disrespected by a company that was allegedly working for me and stood to make a great deal of money on my deceased mother's estate. Really think before you begin dealing with them