First National Bank of Omaha


Country United States
State Nebraska
City Omaha
Address 1620 Dodge St
Phone 402-346-3626
Website http://www.firstnational.com/

First National Bank of Omaha Reviews

  • Jul 16, 2015

Well I just want to say that I have been not once not twice but three times denied from First National Bank of Omaha. I don't understand. They also send Pre-Approved letters in the mail hyping you up and then you apply and whamo they just tell you that you are DENIED the credit card. I have applied on my own and got denied three times between self applying and with their so called pre approved status letters that I see everyone else seems to be getting. Talking to customer service is a joke as well. They are the worst credit card company I have dealt with in such awhile. They are much worser than others I can think of. Trust me there are alot of crappy credit card companies out here and baffles my mind each time I think how they stay in business doing business in such un ethnical ways and treatment of people. In today's society there is more sub prime credit people than the upper high perfect credit or the ones that just don't give a d**n and theirs are so horrible that they deliberately don't care or try to improve it. Overall I say STAY AWAY. Don't waste your time with these people as they have done nothing for me

  • Mar 2, 2015

The worst customer service I have ever encountered. My wife opened an account on Overstock. com over two years ago and all was fine until it was time to create an online payment account for the accompanying Mastercard, which was through First National Bank Of Omaha. It's been a nightmare since. After creating the online account, we could never log on with the username and password which we created. Efforts to correct the problem online were unsuccessful and when we called the customer service phone number, we were pitched other products and services which we had no interests in. All we wanted to do was correct the problem of not being able to log into our account and pay our bill.

Since the problem was never addressed properly by FNB-Omaha, we have made our payments via the telephone, which is a pain in the posterior ...system is currently unavailable, the account information is incorrect, etc. etc. etc. You can easily waste 30 minutes attempting to make a payment in a timely matter with their phone service...and should the automated phone service direct you to a live person, you're placed on hold for an eternity.

Don't ever initiate a relationship with this bank, unless you're really into S&M.

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