I was a victim as well. I was fooled by the lovely photos and then I arrived and realized that the apartments are in a very bad part of town and the rooms are dirty with roaches and bugs running around.
Esther has a 14 day cancellation policy so if you make a reservation, she charges you in full immedaitely and refuses to refund the money if you wish to cancel. I made my reservation on my smart phone at 1:00pm and when I arrived at the apartments at 1:50 pm I cancelled and Esther refused to refund my money. She laughed at me and said she is protected by her 14 day cancellation policy. Apparently she is very experienced with this process and several people have attempted to get charge backs on their cards.
Fortuna House Apartments Reviews
I was a victim as well. I was fooled by the lovely photos and then I arrived and realized that the apartments are in a very bad part of town and the rooms are dirty with roaches and bugs running around.
Esther has a 14 day cancellation policy so if you make a reservation, she charges you in full immedaitely and refuses to refund the money if you wish to cancel. I made my reservation on my smart phone at 1:00pm and when I arrived at the apartments at 1:50 pm I cancelled and Esther refused to refund my money. She laughed at me and said she is protected by her 14 day cancellation policy. Apparently she is very experienced with this process and several people have attempted to get charge backs on their cards.