Global TelLink


Country United States
State Costa Rica
City Altoona
Address 5000 6th Ave
Phone 1.8149440405
Website www.gtl.net

Global TelLink Reviews

  • Jul 25, 2014

I have a son that is in prison and the company that the correctionaan departments and the jails use is global tel link. You set up an account and it cost you by the minute and the start up fees are crazy and you also pay monthly and for all the taxes and what ever else they can get you for.

But not only that they either give your number out or they are the ones calling, but I started getting calls from the prison supposively that's who it was asking for a donation of no less than thirty dollars or more. They said they were from the Department Of Corrections and they were calling to help support the Vet's of America for the homeless and hungry. But it didn't stop there. When you try and tell them you don't have the money and can' t afford it because it's costing you enough just paying for the phone call, they tell you they will send you an envelope in mail and as soon as you can just send it. They keep calling to see if you sent it yet. But I also starting getting all kinds of calls from other places supposively from places that the Correction Facilities and jails support and are part of.

The calls were crazy and troublesome and tiring. Then my son got transferred to another place out of state and that place uses another company and I had enough money on global tel link, like or eighty dollars and tried to get it so I could set up another account with the new company I got told by global tel link it would take up to thirty days. So that means I can't get calls from my son because I can't afford it along with trying to put money on my son's books and getting him quarterly packages. My husband and I spent between seven to eight hundred for calls and money on his books and quarterly packages.

I asked for a refund on May 10,2014 and as of June 22,2014 I still have not received it. When I called and asked why not they said its in the order received and the next time I called they said the samething plus also included that it's business days not weekends or holidays. So in other words they will keep taking off for any fees like monthly and for taxes and whatever else they can think of. That's Bull__t!!!! So when I finally do get it its probably going to be a bill because I ran out of money or just some change because of the money they have taken out for monthly charges and taxes. So what can a person do.? I even called the prison and asked if they had any involvement with global tel link and the homeless vet's of America and wanting donations and they said no. But the person who called me said they where with the department of corrections and when I asked if they were a deputy or officer they had told me yes. So how can I get my money back and try to stop this from happening to other people and when the department of corrections won't even help when it's the company that they use kind of makes you wonder if they are part of the scam.

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