Randy Appel, Jenea Appel Global Wide Green Fraud Scam Artist
We found Gravitate to Green (aka Global Wide Green, The Edge Pools) at the home show & signed up for a free energy audit. Mike Bulatovich came out & sold us a duct seal, attic insulation, energy efficient pool pump & sand filter, and solar panels. Two guys did the duct seal & insulation, skipping many spots. We had FSL come to inspect their work & they didn't pass, so G2G came back out to fix it. We decided to cancel our solar panel contract with them, but had already paid for the pool pump & filter. The Edge Pools was matching Leslie's price on a Pentair pump & filter as well as a 3 year warranty. They came with the wrong model filter, a much cheaper one. Randy Appel (owner of GWG) argued that it was a satisfactory substitute but we insisted they get the right model. They got the right filter & two men not fluent in English installed it. We asked the two men if they had calibrated it & they replied yes. At the time, we did not know what calibration meant other than it was necessary. Immediately we noticed the pump & filter didn't do a great job filtering the pool, but our concerns were dismissed by Randy. A year later, our pool pump & filter began to slow down, the vacuum didn't move &; water features dribbled. It took numerous calls to Mike Bulatovic & Janae Appel (Randy's wife) to get anywhere & we finally insisted they pay for Leslie's to come out. The day Leslie's came out, no one had paid them & we had to make a call to Mike & Janae to get Leslie's paid. Leslie's verified there was a problem, but more concerning was they found the pump wasn't calibrated! Leslie's went ahead and calibrated the pump. Work needed to be done to figure out the problem, but Janae refused to pay Leslie's for any work & insisted she get one of her guys or Pentair to come out for the warranty work. We agreed to a reasonable timeframe. It took months to get a response, but Mike & Janae finally came out & saw the issues. Janae replaced the backwash valve o-rings to see if it'll resolve the problem. We can't say we'd use the company again, but after our online reviews they are now making an effort to reply to our messages & resolve the issues.
Do not have this installed. I replaced a new electric water heater in good working order for this snipe hunt last summer. I now have a very expensive, faulty system, that needs monthly service resulting in savings of less than $10 a month. This will result in an ROI of 40 or 50 years. The real clincher is a non-working number when trying to contact the office. We have had a total of 5 days with no hot water waiting for repairs.
Want to protect our planet? Do something (anything) else. The carbon footprint of the service trucks in and out of our home have eliminated any potential of that.
Want to protect your wallet? Do not let these people in your home. Promises of savings, referral bonuses, model home to help the expense, and promises of exceptional service never have materialized. What I have had is 13 separate days waiting for someone to inspect, re-install, or repair the unit and it's parts and I've only had it 8 months. That's like waiting on cable TV installation every 3 weeks. Be good to the planet and your neighbors....do not install a solar water heating system.
Global Wide Green Reviews
Randy Appel, Jenea Appel Global Wide Green Fraud Scam Artist
We found Gravitate to Green (aka Global Wide Green, The Edge Pools) at the home show & signed up for a free energy audit. Mike Bulatovich came out & sold us a duct seal, attic insulation, energy efficient pool pump & sand filter, and solar panels. Two guys did the duct seal & insulation, skipping many spots. We had FSL come to inspect their work & they didn't pass, so G2G came back out to fix it. We decided to cancel our solar panel contract with them, but had already paid for the pool pump & filter. The Edge Pools was matching Leslie's price on a Pentair pump & filter as well as a 3 year warranty. They came with the wrong model filter, a much cheaper one. Randy Appel (owner of GWG) argued that it was a satisfactory substitute but we insisted they get the right model. They got the right filter & two men not fluent in English installed it. We asked the two men if they had calibrated it & they replied yes. At the time, we did not know what calibration meant other than it was necessary. Immediately we noticed the pump & filter didn't do a great job filtering the pool, but our concerns were dismissed by Randy. A year later, our pool pump & filter began to slow down, the vacuum didn't move &; water features dribbled. It took numerous calls to Mike Bulatovic & Janae Appel (Randy's wife) to get anywhere & we finally insisted they pay for Leslie's to come out. The day Leslie's came out, no one had paid them & we had to make a call to Mike & Janae to get Leslie's paid. Leslie's verified there was a problem, but more concerning was they found the pump wasn't calibrated! Leslie's went ahead and calibrated the pump. Work needed to be done to figure out the problem, but Janae refused to pay Leslie's for any work & insisted she get one of her guys or Pentair to come out for the warranty work. We agreed to a reasonable timeframe. It took months to get a response, but Mike & Janae finally came out & saw the issues. Janae replaced the backwash valve o-rings to see if it'll resolve the problem. We can't say we'd use the company again, but after our online reviews they are now making an effort to reply to our messages & resolve the issues.
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Jim Gibbons
Do not have this installed. I replaced a new electric water heater in good working order for this snipe hunt last summer. I now have a very expensive, faulty system, that needs monthly service resulting in savings of less than $10 a month. This will result in an ROI of 40 or 50 years. The real clincher is a non-working number when trying to contact the office. We have had a total of 5 days with no hot water waiting for repairs.
Want to protect our planet? Do something (anything) else. The carbon footprint of the service trucks in and out of our home have eliminated any potential of that.
Want to protect your wallet? Do not let these people in your home. Promises of savings, referral bonuses, model home to help the expense, and promises of exceptional service never have materialized. What I have had is 13 separate days waiting for someone to inspect, re-install, or repair the unit and it's parts and I've only had it 8 months. That's like waiting on cable TV installation every 3 weeks. Be good to the planet and your neighbors....do not install a solar water heating system.
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Joni Koehn
Solar water heater installed in 2010, and I have multiple problems with the installation and the contractor.
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Cllifford McDowell
Our installation was completed in May and it is now August without a City of Phoenix permit approval. We need resolution.