Grassolutions


Country United States
State Oklahoma
City Owasso
Address 8805 N 145th E Ave #204
Phone 918-970-0505
Website http://grassolutions.com/

Grassolutions Reviews

  • Jun 18, 2015

The work was fine in the spring & summer after I hired them, but in the fall I asked why they hadn't picked up the leaves or trimmed the bushes in the backyard, and was told that those wern't included in the contract. The sales pitch had indicated that it was year-round service for $123 per month, which would be automatically drafted from my debit card (checking account). I also was talked into some landscaping work that cost more than I wanted to pay, but he said that he would split it up into three or four payments, so I went ahead with it. A month or two later, my husband lost his job, so I asked for more time to pay for the landscaping. We agreed to adding $50/mo to the monthly payment to pay for that.

The following spring, before the contract expired, I told them I would not be renewing my contract, and that I would pay the balance for the landscaping as soon as I could. A month after the contract ended, they took another $163 out of our checking account, and $50 the following month. Then this week, they suddenly take $192 without any warning or authorization. I disputed the charge with my bank and then with Grassolutions directly. The response I received was that they performed the work in 2013 and were not a lender. I replied with the work was done in 2014, and we had an agreement, which he violated.

Another response indicated that I was now paid in full, and a meager apology if I wasn't happy with the service. I told my bank not to dispute the charge, so I could be rid of this jerk company, but I still made plain that I was unhappy with how this whole situation was handled by them, and that I regeretted signing a contract with them.

So I am warning all would-be consumers of Owasso: Buyer beware! Do not sign any contracts or give your debit/credit card to this company.

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