Greentree called my insurance co. and told them that a neighbor told them my house had burnt down . They then told my insurance co. that I probably burnt it down because I was in forclosure . This happened a few years ago . The house that they reported burnt down I still live in . Not forclosed or burnt . The insurance co. cancelled my policy and G.T. enrolled me with thier insurance that was considerably higher .
I would like to address a rep I spoke with this morning regarding my hardship offer letter. I was calling to see if my paperwork was received and since I will be deployed at the end of the month if there was anything we could do in order to expedite the process. She immediately said no without checking or anything. Advised me that it would take 6-8 weeks and proceeded to go downhill from there. I must admit that I was a little ticked and had an attitude because there had to be someone she could ask to move my issue provided the circumstances.
I even told her that I asked for an extension on my deployment and it was denied. Then she started to state how she's not a lawyer but the home is simply a trailer not a house. They can have my parents put out. What am I going to do if I'm away and they come take it then? They can surrender the home and they can come get it. SO you can arrange for someone to come get it immediately before I leave but you can't expedite my hardship letter. If they file bankruptcy they'll still have to pay for the home. I'm not customer service so we can end this conversation right here, etc...
All I wanted was simply some empathy and for someone to at least TRY for the fact that I could no longer help my parents pay for their home. I was not asking for it for free but simply wanted to do a Hardship Payoff Offer. I sent all the information except one document and she proceeded to tell me that they couldn't start the process without it. I think she was very unfair and the treatment was definitely uncalled for seeing as I am fighting for HER and the country in which she resides. I feel like she didn't go the extra mile in order to do anything to assist me. She didn't even place me hold to find out from a supervisor or anything if there was a way to escalate the issue.
My parents have never been late and have paid for the this "trailer" for more than 20 years and have a small amount left. I've never handled anything like this and I advised of this. She talked to me like some random who hadn't been making payments and ducking and dodging collections call when I'm trying to make everyone happy. I will certainly be sending this email to the local news in hopes it reaches anyone who is as discussed at this entire ordeal as I am. I certainly hope everyone in the company is not like this. Sure its a 20 year old trailer that may not be a home to some because it was pre-built with crappy material and rolled out to their land on wheels, but its home to them! May I add that my parents have never missed a payment and I've been paying almost double the note for over 2 years.
I have a non escrow mortgage . i pay my own taxes and home owners insurance. I am current on all. I have had this loan for at least 8 years and now all of a sudden i go to pay my mortgage and it is 210.00 more than what i am suppose to pay i was in shock that they paid my taxes. what they said i should have paid my taxes in Nov . and i said i have never paid my taxes in Nov i have till march to pay them .. well we let you slide all those years .. huh what this is not right. and of course they have me paying back to them 2400 and not the 1700 that i owe to the county. Now who is going to help me. they want me now to pay them for the taxes and they will let me know in 3 days weather they will reverse the escrow ... huh . that doesnt sound right . what can i do i filed a complaint with the consumer protection .gov. with no results yet.
Last year green tree increase my mortgage $38.11 more p/m or $457.32 p/yr and this year of 2015, green tree charged me $1,181.24 for shortage and $875.58 for deficiency, total of $2057.82. I called Aly 2/11/2015, to find out why?, Aly was not explain and keep demanding me to read the report that gree tree sent to me by unprofeesonal representative and soud rude.
My home was reposessed on Dec 6 2010 greentree changed the locks on the doors.then put a For Sale sign on the door..I own the property it sat on..they didnt move it until september 20 2011..also they destroyed my bushes.porch and left underpinding and trash everywhere..what kind of idiots do that??
My bankrutcy lawsuit was finallized in August of 2010 it included a mortgage through BAC. Now some how Green Tree has filed a summons to appear and is sueing me for the remainder of the mortgage. I can't afford a lawyer but the bankrutcy paperwork clearly has BAC on it. However they are not the ones suiing me it is Green Tree..... I have never had dealing with Green Tree. When I look at the total of the outstanding mortgage the price is almost the same
Green Tree works with the Hoffman Law Group to Rip people off who are trying to get some help with their loan remod. Just look up the Hoffman Law Group on Rip Off Report and see how many states are sueing the Hoffman Law Group. Then look up Green Tree with all complaints agaist them which are being investigated as well. Ms Vanessa D. is helping herself as well as the law group to RIP People Off these are two of the most shadiest companies around just pocketing all kinds of money. I paid my past due and they said they never got the check but the bank showed me that it was cashed by Ms Vanessa D. People Beware of Green Tree and the Hoffman Law Group and BOA. BOA was sued by the United States Goverment 3 times for their shady dealing's.
After asking for a payoff letter from the company and receiving it, I sent the full amount. Two weeks later I recieved a bill for additional money .When I called to find out what the money was about the representative was not helpful and rude .After an hour on the phone still no one could give a reason for the funds.
Green Tree Servicing, LLC Reviews
Greentree called my insurance co. and told them that a neighbor told them my house had burnt down . They then told my insurance co. that I probably burnt it down because I was in forclosure . This happened a few years ago . The house that they reported burnt down I still live in . Not forclosed or burnt . The insurance co. cancelled my policy and G.T. enrolled me with thier insurance that was considerably higher .
I would like to address a rep I spoke with this morning regarding my hardship offer letter. I was calling to see if my paperwork was received and since I will be deployed at the end of the month if there was anything we could do in order to expedite the process. She immediately said no without checking or anything. Advised me that it would take 6-8 weeks and proceeded to go downhill from there. I must admit that I was a little ticked and had an attitude because there had to be someone she could ask to move my issue provided the circumstances.
I even told her that I asked for an extension on my deployment and it was denied. Then she started to state how she's not a lawyer but the home is simply a trailer not a house. They can have my parents put out. What am I going to do if I'm away and they come take it then? They can surrender the home and they can come get it. SO you can arrange for someone to come get it immediately before I leave but you can't expedite my hardship letter. If they file bankruptcy they'll still have to pay for the home. I'm not customer service so we can end this conversation right here, etc...
All I wanted was simply some empathy and for someone to at least TRY for the fact that I could no longer help my parents pay for their home. I was not asking for it for free but simply wanted to do a Hardship Payoff Offer. I sent all the information except one document and she proceeded to tell me that they couldn't start the process without it. I think she was very unfair and the treatment was definitely uncalled for seeing as I am fighting for HER and the country in which she resides. I feel like she didn't go the extra mile in order to do anything to assist me. She didn't even place me hold to find out from a supervisor or anything if there was a way to escalate the issue.
My parents have never been late and have paid for the this "trailer" for more than 20 years and have a small amount left. I've never handled anything like this and I advised of this. She talked to me like some random who hadn't been making payments and ducking and dodging collections call when I'm trying to make everyone happy. I will certainly be sending this email to the local news in hopes it reaches anyone who is as discussed at this entire ordeal as I am. I certainly hope everyone in the company is not like this. Sure its a 20 year old trailer that may not be a home to some because it was pre-built with crappy material and rolled out to their land on wheels, but its home to them! May I add that my parents have never missed a payment and I've been paying almost double the note for over 2 years.
I have a non escrow mortgage . i pay my own taxes and home owners insurance. I am current on all. I have had this loan for at least 8 years and now all of a sudden i go to pay my mortgage and it is 210.00 more than what i am suppose to pay i was in shock that they paid my taxes. what they said i should have paid my taxes in Nov . and i said i have never paid my taxes in Nov i have till march to pay them .. well we let you slide all those years .. huh what this is not right. and of course they have me paying back to them 2400 and not the 1700 that i owe to the county. Now who is going to help me. they want me now to pay them for the taxes and they will let me know in 3 days weather they will reverse the escrow ... huh . that doesnt sound right . what can i do i filed a complaint with the consumer protection .gov. with no results yet.
Last year green tree increase my mortgage $38.11 more p/m or $457.32 p/yr and this year of 2015, green tree charged me $1,181.24 for shortage and $875.58 for deficiency, total of $2057.82. I called Aly 2/11/2015, to find out why?, Aly was not explain and keep demanding me to read the report that gree tree sent to me by unprofeesonal representative and soud rude.
My home was reposessed on Dec 6 2010 greentree changed the locks on the doors.then put a For Sale sign on the door..I own the property it sat on..they didnt move it until september 20 2011..also they destroyed my bushes.porch and left underpinding and trash everywhere..what kind of idiots do that??
My bankrutcy lawsuit was finallized in August of 2010 it included a mortgage through BAC. Now some how Green Tree has filed a summons to appear and is sueing me for the remainder of the mortgage. I can't afford a lawyer but the bankrutcy paperwork clearly has BAC on it. However they are not the ones suiing me it is Green Tree..... I have never had dealing with Green Tree. When I look at the total of the outstanding mortgage the price is almost the same
Green Tree works with the Hoffman Law Group to Rip people off who are trying to get some help with their loan remod. Just look up the Hoffman Law Group on Rip Off Report and see how many states are sueing the Hoffman Law Group. Then look up Green Tree with all complaints agaist them which are being investigated as well. Ms Vanessa D. is helping herself as well as the law group to RIP People Off these are two of the most shadiest companies around just pocketing all kinds of money. I paid my past due and they said they never got the check but the bank showed me that it was cashed by Ms Vanessa D. People Beware of Green Tree and the Hoffman Law Group and BOA. BOA was sued by the United States Goverment 3 times for their shady dealing's.
After asking for a payoff letter from the company and receiving it, I sent the full amount. Two weeks later I recieved a bill for additional money .When I called to find out what the money was about the representative was not helpful and rude .After an hour on the phone still no one could give a reason for the funds.