I purchases a $300.00 Guess coat from Bergner's Department Store in Rockford, Illinois in December 2015. As soon as I started wearing the coat, it started pilling. If this coat was a $50.00 coat from some off brand I would expect this to happen but not from a well known company such as Guess. I absolutely loved the coat so I emailed Guess Inc. to see what they could do about it. They said since it was bought from a department store there was nothing they could do about it. The coat has their company name on it and they put the blame on a department store that makes money for them by selling their product. We continued to email back in forth but their bottom line was that they were not going to take responsibility for a coat that they made and had their name on it.
GUESS, INC. Reviews
I purchases a $300.00 Guess coat from Bergner's Department Store in Rockford, Illinois in December 2015. As soon as I started wearing the coat, it started pilling. If this coat was a $50.00 coat from some off brand I would expect this to happen but not from a well known company such as Guess. I absolutely loved the coat so I emailed Guess Inc. to see what they could do about it. They said since it was bought from a department store there was nothing they could do about it. The coat has their company name on it and they put the blame on a department store that makes money for them by selling their product. We continued to email back in forth but their bottom line was that they were not going to take responsibility for a coat that they made and had their name on it.