356 S Independence Blvd, Virginia Beach, VA 23452,
Phone
7574997674
Holland Road Auto Center Reviews
Jul 4, 2014
Two years ago, my boyfriend bought four tires from Holland Road Auto. Recently, he went back to get his oil changed and they do so, but upon my boyfriend getting his car back they tell him that whoever originally put the front two tires on put them on backwards and that they're bald because of it. Mind you, I have had my own tires for over five years, and they are not even remotely bald. Well, oddly enough, Holland Road Auto was the business who actually put the tires on in the first place since he had bought all four from them. Then, my boyfriend tells them this fact and they claim that there's "no way" and that their people "wouldn't do that." Well, low and behold, they look it up in the system and turns out, IT WAS THEM. They say they can put the tires back on the right way at no charge, but can't replace the tires for free or even a discounted price. So, they want him to go back on the road with bald tires, which are a safety hazard, even though it's THEIR fault in the first place that they're bald? In addition, I called shortly after my boyfriend had left their horrid establishment and was LAUGHED AT and HUNG UP ON when I asked them if they could replace the tires for free or a discounted price since it was THEIR wrongdoing. This was THE most horrible experience I have EVER had with a business. I advise all of you - never do business with Holland Road Auto in Virginia Beach, VA.
Holland Road Auto Center Reviews
Two years ago, my boyfriend bought four tires from Holland Road Auto. Recently, he went back to get his oil changed and they do so, but upon my boyfriend getting his car back they tell him that whoever originally put the front two tires on put them on backwards and that they're bald because of it. Mind you, I have had my own tires for over five years, and they are not even remotely bald. Well, oddly enough, Holland Road Auto was the business who actually put the tires on in the first place since he had bought all four from them. Then, my boyfriend tells them this fact and they claim that there's "no way" and that their people "wouldn't do that." Well, low and behold, they look it up in the system and turns out, IT WAS THEM. They say they can put the tires back on the right way at no charge, but can't replace the tires for free or even a discounted price. So, they want him to go back on the road with bald tires, which are a safety hazard, even though it's THEIR fault in the first place that they're bald? In addition, I called shortly after my boyfriend had left their horrid establishment and was LAUGHED AT and HUNG UP ON when I asked them if they could replace the tires for free or a discounted price since it was THEIR wrongdoing. This was THE most horrible experience I have EVER had with a business. I advise all of you - never do business with Holland Road Auto in Virginia Beach, VA.