Holland Transportation Management Services, Inc. Reviews
Jul 24, 2014
We are a trucking company that booked a load with Holland Transportation Management Services on 09/05/2013. The delivery was scheduled for 09/06/2013 which is a Friday. The delivery was to be on Friday as I did not have a driver available for Saturday when the delivery was originally wanted. This was approved by Shannon Chavis and I was assured that there would be no problems with this arrangement.
Confirmation was not received until Friday and they had changed delivery back to Saturday without any notice after the driver was already loaded and on his way to deliver. I called Holand and they would not stand by their aggrement to allow delivery on Friday so I called the delivery location and was told that I actually could deliver on Friday. Holland then called me and said that the load was set for Saturday, thats when it would be delivered, and I was to be charged $250 for calling the receiving company.
I informed the driver that he would not be able to deliver until Saturday. He was almost at the location so he continued there and asked the attendants if he could park there overnight until Saturday. They said no, so he left and then delivered the load on Saturday.
Holland Transportation then charged me an additional $250 for the driver showing up to the company on Friday and asking if there was an area to park in.
They also sent me an email saying that I was to be charged $150 for this question but instead I was charged $250. No one can give me an answer as to why I was charged more or where the extra is.
These people claim to be a Christian Company and highly advertise this. This is not any type of Christianty I want to be a part of.
Holland Transportation Management Services, Inc. Reviews
We are a trucking company that booked a load with Holland Transportation Management Services on 09/05/2013. The delivery was scheduled for 09/06/2013 which is a Friday. The delivery was to be on Friday as I did not have a driver available for Saturday when the delivery was originally wanted. This was approved by Shannon Chavis and I was assured that there would be no problems with this arrangement.
Confirmation was not received until Friday and they had changed delivery back to Saturday without any notice after the driver was already loaded and on his way to deliver. I called Holand and they would not stand by their aggrement to allow delivery on Friday so I called the delivery location and was told that I actually could deliver on Friday. Holland then called me and said that the load was set for Saturday, thats when it would be delivered, and I was to be charged $250 for calling the receiving company.
I informed the driver that he would not be able to deliver until Saturday. He was almost at the location so he continued there and asked the attendants if he could park there overnight until Saturday. They said no, so he left and then delivered the load on Saturday.
Holland Transportation then charged me an additional $250 for the driver showing up to the company on Friday and asking if there was an area to park in.
They also sent me an email saying that I was to be charged $150 for this question but instead I was charged $250. No one can give me an answer as to why I was charged more or where the extra is.
These people claim to be a Christian Company and highly advertise this. This is not any type of Christianty I want to be a part of.