On January 30,2014 I rented a car and I went to park in the parking lot behind my home because I was not able to park on the street due to snow plows. As I went to go down the alley the the car got stuck in the snow. I had several individuals stop to try and help but I saw a tow truck coming down Front Street near my home and I flagged it down because I knew they would be able to dislodge the vehicle quickly. The driver charged me $ 60.00 to remove my vehicle from the snow and I told him that I needed a receipt because I would have to provide it to the rental company for reimbursement. He told me that he did not have a receipt book in the Tow truck and proceeded to give me his card to provide me a receipt at a later time. I contacted this company two days later asking for the receipt and I was told that they would mail me a receipt. I was told to provide him with my address and send it to [email protected]. I promptly did this and I have not received a receipt as of 04/22/2014. I have received several nasty emails regarding why I have not received a receipt. I am a disabled low income person that receives a SSi check once a month so $60.00 is a lot of money to forgo because this person will not provide me with a receipt. This business has been unprofessional and down right rude regarding this matter. I have been advised to turn over all correspondence to the IRS but all I want is a receipt. Where am I going wrong? Does anyone have any suggestions because I have devoted too much time trying to get a receipt that should have been provided on the day of service. I am including copies of the emails I have received from the company.
Me I am sending you my information for the pullout of the snow so that I can submit a claim to the car rental company Veronica Monroe 951 Marion St #1 Saint Paul,Mn 55117-5343 651-340-4413 Toyota Prius A
I am sending you my information for the pullout of the snow so that I can submit a claim to the car rental company
VXXXXXXa MXXXXe
9XX Marion St #1
Saint Paul,Mn 55117-5343
651-340-XXXX
Toyota Prius
Amt. Charged $60.00
Mar 4
I have requested the tow information & a receipt several times from this company so that I may be reimbursed for the tow. He said he mailed the receipt to my home address but I did not receive one and as you can see my home address is clearly stated in this email. I called the owner a second time requesting a receipt and the owner has told me some type of excuse that he does not give out receipts and that I needed to speak to his accountant about the $60.00 dollars cash that I paid him to lift the vehicle out of the snow during the snow emergency here in Saint Paul in the month of February. He asked me to forward his information to the rental company so this is why I am sending this email today. if you have any questions you can reach me at 651-340-XXXX
Ms.VXXXXXXa MXXXXe
Hooked Up Towing VXXXXXXa.
Hooked Up Towing Do what you have to do I follow everything by the book so your threats do not matter to me I have sent you a receipt for what we did and that was not god enuf cause because you want one that says we t
To Me
Today at 7:14 PM
Do what you have to do I follow everything by the book so your threats do not matter to me I have sent you a receipt for what we did and that was not god enuf cause because you want one that says we towed your car and we did not I have sent more then one with witness that can attest to that as well and I have told you that you can come get one But I'm not writing you a receipt for somthing we did not do you keep threating me with all this none sense. So do what you need to at this point you are harassing me And and treating me so I will be taking further action on this from here on out you can talk to my attorney he also has a copy of your receipt And for further record you did not give me 60.00 dollors it was one of my drivers witch are all sub contractors so the IRS threat really doesn't matter so again if this was truly about you wanting a receipt for what we really did you have one or could get a new one by coming and Geting one. But I'm not gonna keep sending them when you say your not Geting them. Postage is not cheap Thank you and have a wonderful day.
On January 30,2014 I rented a car and I went to park in the parking lot behind my home because I was not able to park on the street due to snow plows. As I went to go down the alley the the car got stuck in the snow. I had several individuals stop to try and help but I saw a tow truck coming down Front Street near my home and I flagged it down because I knew they would be able to dislodge the vehicle quickly. The driver charged me $ 60.00 to remove my vehicle from the snow and I told him that I needed a receipt because I would have to provide it to the rental company for reimbursement. He told me that he did not have a receipt book in the Tow truck and proceeded to give me his card to provide me a receipt at a later time. I contacted this company two days later asking for the receipt and I was told that they would mail me a receipt. I was told to provide him with my address and send it to [email protected]. I promptly did this and I have not received a receipt as of 04/22/2014. I have received several nasty emails regarding why I have not received a receipt. I am a disabled low income person that receives a SSi check once a month so $60.00 is a lot of money to forgo because this person will not provide me with a receipt. This business has been unprofessional and down right rude regarding this matter. I have been advised to turn over all correspondence to the IRS but all I want is a receipt. Where am I going wrong? Does anyone have any suggestions because I have devoted too much time trying to get a receipt that should have been provided on the day of service. I am including copies of the emails I have received from the company.
Me I am sending you my information for the pullout of the snow so that I can submit a claim to the car rental company Veronica Monroe 951 Marion St #1 Saint Paul,Mn 55117-5343 651-340-4413 Toyota Prius A
I am sending you my information for the pullout of the snow so that I can submit a claim to the car rental company
VXXXXXXa MXXXXe
9XX Marion St #1
Saint Paul,Mn 55117-5343
651-340-XXXX
Toyota Prius
Amt. Charged $60.00
Mar 4
I have requested the tow information & a receipt several times from this company so that I may be reimbursed for the tow. He said he mailed the receipt to my home address but I did not receive one and as you can see my home address is clearly stated in this email. I called the owner a second time requesting a receipt and the owner has told me some type of excuse that he does not give out receipts and that I needed to speak to his accountant about the $60.00 dollars cash that I paid him to lift the vehicle out of the snow during the snow emergency here in Saint Paul in the month of February. He asked me to forward his information to the rental company so this is why I am sending this email today. if you have any questions you can reach me at 651-340-XXXX
Ms.VXXXXXXa MXXXXe
Hooked Up Towing VXXXXXXa.
Hooked Up Towing Do what you have to do I follow everything by the book so your threats do not matter to me I have sent you a receipt for what we did and that was not god enuf cause because you want one that says we t
To Me
Today at 7:14 PM
Do what you have to do I follow everything by the book so your threats do not matter to me I have sent you a receipt for what we did and that was not god enuf cause because you want one that says we towed your car and we did not I have sent more then one with witness that can attest to that as well and I have told you that you can come get one But I'm not writing you a receipt for somthing we did not do you keep threating me with all this none sense. So do what you need to at this point you are harassing me And and treating me so I will be taking further action on this from here on out you can talk to my attorney he also has a copy of your receipt And for further record you did not give me 60.00 dollors it was one of my drivers witch are all sub contractors so the IRS threat really doesn't matter so again if this was truly about you wanting a receipt for what we really did you have one or could get a new one by coming and Geting one. But I'm not gonna keep sending them when you say your not Geting them. Postage is not cheap Thank you and have a wonderful day.
Sent from my iPhone
To Me
Today at 11:18 PM
VXXXXXXa. We have done everything you have asked It is not in my control what happens once it is put in the mail witch we have done twice hard to beleave you have not got them one of witch was sent certified mail so I have proof that we have as of witch we proved to the BBB also so you do what you want... Since all my other offers don't work for you my shop is open 24 hrs. By the way ... But you can send a self addressed and postaged paid envelop to HOOKED UP TOWING & RECOVERY PO BOX 130584 ST PAUL MN 55113 and we will send yet another copy. You can even send a prepaid certified one if you would like So again we have done everything we need to to give you what you have asked for. Thank you have a wonderful nite.
Hooked Up Towing Reviews
On January 30,2014 I rented a car and I went to park in the parking lot behind my home because I was not able to park on the street due to snow plows. As I went to go down the alley the the car got stuck in the snow. I had several individuals stop to try and help but I saw a tow truck coming down Front Street near my home and I flagged it down because I knew they would be able to dislodge the vehicle quickly. The driver charged me $ 60.00 to remove my vehicle from the snow and I told him that I needed a receipt because I would have to provide it to the rental company for reimbursement. He told me that he did not have a receipt book in the Tow truck and proceeded to give me his card to provide me a receipt at a later time. I contacted this company two days later asking for the receipt and I was told that they would mail me a receipt. I was told to provide him with my address and send it to [email protected]. I promptly did this and I have not received a receipt as of 04/22/2014. I have received several nasty emails regarding why I have not received a receipt. I am a disabled low income person that receives a SSi check once a month so $60.00 is a lot of money to forgo because this person will not provide me with a receipt. This business has been unprofessional and down right rude regarding this matter. I have been advised to turn over all correspondence to the IRS but all I want is a receipt. Where am I going wrong? Does anyone have any suggestions because I have devoted too much time trying to get a receipt that should have been provided on the day of service. I am including copies of the emails I have received from the company.
Me I am sending you my information for the pullout of the snow so that I can submit a claim to the car rental company Veronica Monroe 951 Marion St #1 Saint Paul,Mn 55117-5343 651-340-4413 Toyota Prius A
To [email protected]
Feb 4
I am sending you my information for the pullout of the snow so that I can submit a claim to the car rental company
VXXXXXXa MXXXXe
9XX Marion St #1
Saint Paul,Mn 55117-5343
651-340-XXXX
Toyota Prius
Amt. Charged $60.00
Mar 4
I have requested the tow information & a receipt several times from this company so that I may be reimbursed for the tow. He said he mailed the receipt to my home address but I did not receive one and as you can see my home address is clearly stated in this email. I called the owner a second time requesting a receipt and the owner has told me some type of excuse that he does not give out receipts and that I needed to speak to his accountant about the $60.00 dollars cash that I paid him to lift the vehicle out of the snow during the snow emergency here in Saint Paul in the month of February. He asked me to forward his information to the rental company so this is why I am sending this email today. if you have any questions you can reach me at 651-340-XXXX
Ms.VXXXXXXa MXXXXe
Hooked Up Towing VXXXXXXa.
Hooked Up Towing Do what you have to do I follow everything by the book so your threats do not matter to me I have sent you a receipt for what we did and that was not god enuf cause because you want one that says we t
To Me
Today at 7:14 PM
Do what you have to do I follow everything by the book so your threats do not matter to me I have sent you a receipt for what we did and that was not god enuf cause because you want one that says we towed your car and we did not I have sent more then one with witness that can attest to that as well and I have told you that you can come get one But I'm not writing you a receipt for somthing we did not do you keep threating me with all this none sense. So do what you need to at this point you are harassing me And and treating me so I will be taking further action on this from here on out you can talk to my attorney he also has a copy of your receipt And for further record you did not give me 60.00 dollors it was one of my drivers witch are all sub contractors so the IRS threat really doesn't matter so again if this was truly about you wanting a receipt for what we really did you have one or could get a new one by coming and Geting one. But I'm not gonna keep sending them when you say your not Geting them. Postage is not cheap Thank you and have a wonderful day.
On January 30,2014 I rented a car and I went to park in the parking lot behind my home because I was not able to park on the street due to snow plows. As I went to go down the alley the the car got stuck in the snow. I had several individuals stop to try and help but I saw a tow truck coming down Front Street near my home and I flagged it down because I knew they would be able to dislodge the vehicle quickly. The driver charged me $ 60.00 to remove my vehicle from the snow and I told him that I needed a receipt because I would have to provide it to the rental company for reimbursement. He told me that he did not have a receipt book in the Tow truck and proceeded to give me his card to provide me a receipt at a later time. I contacted this company two days later asking for the receipt and I was told that they would mail me a receipt. I was told to provide him with my address and send it to [email protected]. I promptly did this and I have not received a receipt as of 04/22/2014. I have received several nasty emails regarding why I have not received a receipt. I am a disabled low income person that receives a SSi check once a month so $60.00 is a lot of money to forgo because this person will not provide me with a receipt. This business has been unprofessional and down right rude regarding this matter. I have been advised to turn over all correspondence to the IRS but all I want is a receipt. Where am I going wrong? Does anyone have any suggestions because I have devoted too much time trying to get a receipt that should have been provided on the day of service. I am including copies of the emails I have received from the company.
Me I am sending you my information for the pullout of the snow so that I can submit a claim to the car rental company Veronica Monroe 951 Marion St #1 Saint Paul,Mn 55117-5343 651-340-4413 Toyota Prius A
To [email protected]
Feb 4
I am sending you my information for the pullout of the snow so that I can submit a claim to the car rental company
VXXXXXXa MXXXXe
9XX Marion St #1
Saint Paul,Mn 55117-5343
651-340-XXXX
Toyota Prius
Amt. Charged $60.00
Mar 4
I have requested the tow information & a receipt several times from this company so that I may be reimbursed for the tow. He said he mailed the receipt to my home address but I did not receive one and as you can see my home address is clearly stated in this email. I called the owner a second time requesting a receipt and the owner has told me some type of excuse that he does not give out receipts and that I needed to speak to his accountant about the $60.00 dollars cash that I paid him to lift the vehicle out of the snow during the snow emergency here in Saint Paul in the month of February. He asked me to forward his information to the rental company so this is why I am sending this email today. if you have any questions you can reach me at 651-340-XXXX
Ms.VXXXXXXa MXXXXe
Hooked Up Towing VXXXXXXa.
Hooked Up Towing Do what you have to do I follow everything by the book so your threats do not matter to me I have sent you a receipt for what we did and that was not god enuf cause because you want one that says we t
To Me
Today at 7:14 PM
Do what you have to do I follow everything by the book so your threats do not matter to me I have sent you a receipt for what we did and that was not god enuf cause because you want one that says we towed your car and we did not I have sent more then one with witness that can attest to that as well and I have told you that you can come get one But I'm not writing you a receipt for somthing we did not do you keep threating me with all this none sense. So do what you need to at this point you are harassing me And and treating me so I will be taking further action on this from here on out you can talk to my attorney he also has a copy of your receipt And for further record you did not give me 60.00 dollors it was one of my drivers witch are all sub contractors so the IRS threat really doesn't matter so again if this was truly about you wanting a receipt for what we really did you have one or could get a new one by coming and Geting one. But I'm not gonna keep sending them when you say your not Geting them. Postage is not cheap Thank you and have a wonderful day.
Sent from my iPhone
To Me
Today at 11:18 PM
VXXXXXXa. We have done everything you have asked It is not in my control what happens once it is put in the mail witch we have done twice hard to beleave you have not got them one of witch was sent certified mail so I have proof that we have as of witch we proved to the BBB also so you do what you want... Since all my other offers don't work for you my shop is open 24 hrs. By the way ... But you can send a self addressed and postaged paid envelop to HOOKED UP TOWING & RECOVERY PO BOX 130584 ST PAUL MN 55113 and we will send yet another copy. You can even send a prepaid certified one if you would like So again we have done everything we need to to give you what you have asked for. Thank you have a wonderful nite.
Sent from my iPhone