Carolyn langley from hooves n hounds transport was late took my money by credit card and said she would be picking up my horse on a certain date she Never did the person whom I purchased from contacted me so I began calling phoning texting & emails not one reply for 3 weeks then she call and gave me another date .and again same crap all over again. Then one day where I purchased my horse they call and say she arrived and loaded with out notice. It was only from central alberta to Aldergrove bc . I took off the next day and the next .No horse 5 days later carolyn hooves n hounds shows up at 11:45 pm my horse was standing in a foot or more of manure his legs were filthy he was so dehydrated & hungry when I lead him to stall he almost trampled me to get a drink then some hay. I didn't know what to even say I've never been so upset in my life. She told me excuses after excuse. I asked for some money back because she guaranteed me she was professional and qualified to haul my horse I did some research on her and company information she lied about insurance and legalities she's a fraud that I warn you will lie and tell you stories to get your business. I had received quotes from other sources I should have used one of them. she insisted on her price being the best price her quote was about half of every other carrier's quote I'd received . comes down to you get what you pay for .next time I need a horse hauled it definitely will not be hooves n hounds transport
Hooves 'N' Hounds Reviews
Carolyn langley from hooves n hounds transport was late took my money by credit card and said she would be picking up my horse on a certain date she Never did the person whom I purchased from contacted me so I began calling phoning texting & emails not one reply for 3 weeks then she call and gave me another date .and again same crap all over again. Then one day where I purchased my horse they call and say she arrived and loaded with out notice. It was only from central alberta to Aldergrove bc . I took off the next day and the next .No horse 5 days later carolyn hooves n hounds shows up at 11:45 pm my horse was standing in a foot or more of manure his legs were filthy he was so dehydrated & hungry when I lead him to stall he almost trampled me to get a drink then some hay. I didn't know what to even say I've never been so upset in my life. She told me excuses after excuse. I asked for some money back because she guaranteed me she was professional and qualified to haul my horse I did some research on her and company information she lied about insurance and legalities she's a fraud that I warn you will lie and tell you stories to get your business. I had received quotes from other sources I should have used one of them. she insisted on her price being the best price her quote was about half of every other carrier's quote I'd received . comes down to you get what you pay for .next time I need a horse hauled it definitely will not be hooves n hounds transport