My report is about an unethical business practice of Hostress, LLC.
Around Thanksgiving 2014, I purchased several VPS packages and prepaid for them 1 year in advance.
Around the beginning of July 2015, my VPS were down and I received an email from them (probably sent to all their affected customers) that the data were wiped out. I didn't have an issue with that since it was the customer responsibility to keep a backup of their own data. However, since my data were gone and I didn't want to start over, I requested them to refund me the unused portion of the prepayment. They refused.
I am writing this report for consumers to be awared of the unethical business practice of Hostress, LLC.
Hostress, LLC Reviews
My report is about an unethical business practice of Hostress, LLC.
Around Thanksgiving 2014, I purchased several VPS packages and prepaid for them 1 year in advance.
Around the beginning of July 2015, my VPS were down and I received an email from them (probably sent to all their affected customers) that the data were wiped out. I didn't have an issue with that since it was the customer responsibility to keep a backup of their own data. However, since my data were gone and I didn't want to start over, I requested them to refund me the unused portion of the prepayment. They refused.
I am writing this report for consumers to be awared of the unethical business practice of Hostress, LLC.