iBUYPOWER


Country United States
State Aruba
City El Monte
Address 11581 Federal Drive
Website www.ibuypower.com

iBUYPOWER Reviews

  • Feb 2, 2015

Alright I'm filing this because I'm sick of ibuypower ripping people off. They offer free shipping to the consumer and not free shipping both ways incase a user like me paid for 790 pc with free shipping that arrived dead on Arrival it doesn't even power up and the usb ports and all its parts that are in It made with used and defective parts.

Now ibuypower has refused to give me a refund and free shipping back and a pick up i do not drive. There customer service is absolutely horrible they are snakes they waste your time with playing stupid and being considerably rude to you even the supervisors are just are not nice I been insulted more then once and they have told told me to me 8 times on the phone they refuse to give me a refund and free shipping with a pick up with very attitudes I have filed against them with the BB and with my bank and they have yet to respond.

It is very disrespectful to see a company to this sneaky crap to people and I'm standing up against ibuypower and cyberpower for treating customers like me like this thinking that they can get away with it not in my book.

  • Nov 20, 2014

Where to start. Well I ordered my computer 4 days ago on sunday. They email me a general email saying my address did not match my credit card. I varified the information I had with my credit card and my order it matched. with it being a general email I figured it got fixed but I also noticed they charged me $1000.00 of my $1600+ total. So I figured a long the lines of it was a deposit and I will get charged the rest when they shioped. I wait a few days and nothing. I check the online order tracker and it says the order has not been found. It's been 3 busisness days.

All over their Website it says most computers ship within 5 busisness days. I call and the my personal customer service rep says my address is wrong. I explained I double checked the address and it wasn't wrong and asked him if it was wrong why did you already take $1000.00 out. He responded with well maybe you don't have enough money for the computer. He insults me with "you shouldn't buy a computer if yiu dint have the money. I ignored it and stated there was enough money because I just paid off the balance and I have a 10K limit. Not that is his busisness anyway.

I told him I will call him back and called the credit card company. They stopped it the charge as part of an early fraud detection. I cleared the matter and called back ibuypower.com. he continued with his redeness about not having the money. If he would have checked why the card declined the balance we could have cleared the m after the next day.No he assumed the common wrong address sending me fixing nothing. Then I asked how long before I get my computer he said the will start on it Friday the order Friday and I should have it in 2 to three weeks.

Then went the 3rd strike he said "if you had the money we could have started it already". I got angry and said some choice words and hung up on him. I waited a few minutes and called back. I got the same guy and requested someone els. He "transfered" me but hung up on m. I called back same voice different name. I said i wanted to cancel my order and he replied with why I said I'm already fed up with company and I didn't even get the computer yet. He said ok ordered cancelled and hung up. Just like that. If that's how one gets treated before you complete the order how does one get treated later.

I then read the other reviews. What a BAD COMPANY I HAVE a feeling they are not going to refund me the full amount because the series of emails I got. 1 order cancelled. 2 order not complete. 3 Then order available. IN That order. Danger danger Will Robinson. Buyer beware, seriously!

  • Jul 30, 2014

I purchased a new $2000 computer from ibuypower , it starts by it's self and there are other problems.

It took them 3 days to build but now they want a month to repair it.

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