I called Interstate Muffler to ask for a price to repair my exhaust. I was quoted a price of $85 total, I asked if that included parts and was told that it did. I was not told that it did not include labor. I was charged $120 when the repair was done.
My husband took my van to have the work done and when he verified the price quote of $85 with the cashier she agreed. He said the manager then took the reciept and crossed out the $85 and wrote $120 instead. When my husband asked why the manager's excuse was he was too busy to discuss it with him.
My reason for calling ahead for a price quote was because I'm on disability and I wanted to make sure I could afford to have the work done. Had I known they were going to lie to me I would have gone elsewhere.
Interstate Mufflers Reviews
I called Interstate Muffler to ask for a price to repair my exhaust. I was quoted a price of $85 total, I asked if that included parts and was told that it did. I was not told that it did not include labor. I was charged $120 when the repair was done.
My husband took my van to have the work done and when he verified the price quote of $85 with the cashier she agreed. He said the manager then took the reciept and crossed out the $85 and wrote $120 instead. When my husband asked why the manager's excuse was he was too busy to discuss it with him.
My reason for calling ahead for a price quote was because I'm on disability and I wanted to make sure I could afford to have the work done. Had I known they were going to lie to me I would have gone elsewhere.