Lemax-Spookytown.com


Country United States
State East Timor
City Fairfax
Address 3562 Plum Dale Drive
Phone 703 478 2999
Website www.lemax-spookytown.com/

Lemax-Spookytown.com Reviews

Most Useful Comment
  • Aug 4, 2014

Lemax-Spookytown.com aka Joe Davis Questionable Website Business?

I ordered a Spookytown house fr them on 7/28, paid in full via Paypal. The item was a rare 'back from the dead' item, that only a few were available. I got a PP Email confirmation and shown deducted fr my credit card, and I got a check status of product email fr L-SP.com with link to site; so I did 3 days later, it said paid in full, not shipped. So I emailed L-SP.com Joe Davis on 7/31, an email was returned confirming paid in full and said he'd pull my invoice and get it shipped. On 8/3 I get an invoice requesting full payment; yet there's still my original payment on 7/28 showing paid, no returns or refunds. I re-emailed that email thread and waited to see if this gets worked out. Note I also tried website link, contact us and it didn't direct me to a email contact or further directions. So I became leary of the website. Since they had nice products shown I did want to order more from them later but not if I had to pay twice for the same item.

I am usually a happy type of person and like to think nice first about things but this website Lemax-Spookytown aka Joe Davis handled my ordered very UNPROFESSIONALLY ~ now because of the mix up on his behalf ~ he chose to just cancel the order, refund my money and now the item is not available to re-purchase? ~ Im sorry I normally don't get upset but it was a 'back fr the dead' item; and you don't just refund a customer because that customer questions why they are being charged twice and still waiting for an item to be shipped. I've never dealt w his site before, like I said the email link didnt work and according to him I still owed him money so I had every right to question the transaction ~ I find this company or website is questionable. I question if they falsely advertised the rare item for sale, I question their credability; I can only go on the shady transaction that I just went through.

Note I tried several times to reinsate my original order, in my email request, I stated repeatedly, I please request that my original purchase be honored and the item shipped, and to please provide shipping tracking information; and on top of that, that I was interested in ordering more items and would put in a good word with my village collectors group online. To no avail.

I'm a customer who paid for a rare product, the company emailed stating it was paid in full and confirmed was shipping the item promptly, then their mix up, tried to charge me again but its my fault and punishment because I questioned the companies dealings and now I am out the product that I should've had. Shady shady company!

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