Local SEO Success


Country United States
State American Samoa
City Phoenix
Address 4640 McDowell Rd
Phone 888-827-7901
Website www.localseosuccess.com/

Local SEO Success Reviews

  • Sep 10, 2014

Bronia from local seo success contacted me to do seo work on my website. I explained to her the horrible ordeal I had just been through with another company. The Sales person gives a good speal and than the people who are to do the work don't follow through. Bronia PROMISED that Local SEO SUCCESS would not do that and if they did I would get a full refund, she even gave me her personal number incase I had any problems at all.

Bronia transferred me to Kristy who was going to handle the account and Kristy upsold me imediately, Kristy than said they would build me a new site for nothing, with this I asked Kristy if the site would be built in 2 weeks so I could move my domain and hosting to it so I would not have to pay the place it was at another month. Kristy assured me that it would be done. IT WAS NOT> I made several phone calls to Bronia who now didn't want to hear anything and kept referring me to Kristy and Kristy kept referring me to Julie who was suppose to be building the site (never once called me to talk to me at all about my business). for the next 4 weeks I got the run around at one point Julie tried telling me she tried calling me several times, this was a lie I use a cell phone NO missed calls or messages from Julie.

The last week of Aug Julie was supposed to call me on monday (never did) I finally called her on tuesday for which she said the site was done I got her email to check out the site, told her it needed a few tweeks but we needed to move the domain and hosting asap as I had put in a concellation. We were already behind 4 weeks and I didn't want to pay the other company another month.

Thursday Aug 28 first thing in the morning I sent Julie all the information she needed to get into my network solutions account and move the domain and hosting. Friday moring I go on my website actionsedans.com only to find NOTHING up at all. I called both Kristy and Julie noone answered than I sent Julie an email stating I had NO site up at all and this was a holiday weekend. I got a response back from Julie stating it takes time to move the hosting and Hibu was the ones who took down my site. Nobody really cared that I'm a car service and the last weekend of the summer I HAD NO SITE UP AT ALL.

I called network solutions on sat to see if I could get them to speed up the process, only to find JULIE NEVER EVEN STARTED THE PROCESS! Which means it could be another week before I even had a site live. Julie could have on thursday simply pointed my domain to the site they built until the process of transferring the hosting could be done, but both her and Kristy were too busy getting ready for the Holiday weekend to worry about my site.

I sent them a letter of cancellation on saturday asking for a refund LIKE they promised built my own site and had the hosting transferred over by tuesday morning.

This is the first company I have ever worked with that left me without a live site ! The funny thing is after completeing the final phase on my own of getting my domain name and hosting moved to godaddy on tue morning i went on line 15 minutes later to see if my site was live AND LOW AND BEHOLD my domain was pointed to the site that local seo success had built. So when they got the cancellation letter they sure as hell got on the stick and pointed the domain to their site. This only proved that this could have been done on Thursday and I would not have had a dead site all weekend costing me a lot of money.

Kristy seems to be the one in charge of refunding my money and she will only give me 50% back, this is unexceptable as they PROMISED a full refund, Kristy seems to have very bad business ethics. I am totally disgusted with these people. They get your money and than treat you like garbage.

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