I purchased a product advertised on the internet purchased the product and was not satisfied. I returned it and requested a refund. I notified the company every week for almost a year now to get my return to no avail. This company needs to stand up and do what is right. You trust something and then get thrown under the bus. I will complain every day til this is taken care of.
Company misled consumers by playing on Dr. OZ as a reccomendation for their product and offering a free trial offer and all the consumer paid was shipping.
Received the product and there was nothing stating was a 14 trial I ordered on line or in the package when I received it, nor was there anything stating was to be an auto delivery every thirty days.
My bank that my credit card is through called me to ask if I had made a purchase to this company Dermanu for 89.47 and 94.00 and change on 5/13. I said no they canceled my card, and are going to investigate the company trying to charge my card. Then told me the info concerning who the company was and what the charges were they were trying to place on my card.
I heard the name and knew it was the company I had done the trial order with. They never said naything in the internet
order or in the package I received about 14 days.
My understanding was it was mine to try for free if I paid shipping on 2 products which I did.
I finally found a number for them and called to get their address to ship back product and told them my bank had canceled my account due to my not giving them autorization to charge my account.
At that time the customer service rep made me feel threatened when she said as long as my bank was investigaying they would do nothing to help me, not even give me the retutn address, that once the bank was finished they might help me.
If I had the bank stop investigating or when they finished, then they might help me. That made me feel threatened by them
that they are trying to do something illegal on my account.
I finally through finding this site a a few others found I found their number and addre
This is exactly what happened to me in Naples Florida They need to be stopped and the people reinbursed with interest for the aggravation.
Ordered trial product La dermanique face serum and Lumera eye serum. The deal said free trial pay for shipping only. $4.95 shipping. I entered debit card info for shipping only. There were no stipulations given for the free trial. After receiving product they put two charges through my bank. One for 97.88 and $87.67 without authorization. This occurred approximately one to two weeks after receiving trial product. When I called the customer service number provided no one ever answers. Do not try free products. Major scam!
Lumera Eye Serum Reviews
I purchased a product advertised on the internet purchased the product and was not satisfied. I returned it and requested a refund. I notified the company every week for almost a year now to get my return to no avail. This company needs to stand up and do what is right. You trust something and then get thrown under the bus. I will complain every day til this is taken care of.
Company misled consumers by playing on Dr. OZ as a reccomendation for their product and offering a free trial offer and all the consumer paid was shipping.
Received the product and there was nothing stating was a 14 trial I ordered on line or in the package when I received it, nor was there anything stating was to be an auto delivery every thirty days.
My bank that my credit card is through called me to ask if I had made a purchase to this company Dermanu for 89.47 and 94.00 and change on 5/13. I said no they canceled my card, and are going to investigate the company trying to charge my card. Then told me the info concerning who the company was and what the charges were they were trying to place on my card.
I heard the name and knew it was the company I had done the trial order with. They never said naything in the internet
order or in the package I received about 14 days.
My understanding was it was mine to try for free if I paid shipping on 2 products which I did.
I finally found a number for them and called to get their address to ship back product and told them my bank had canceled my account due to my not giving them autorization to charge my account.
At that time the customer service rep made me feel threatened when she said as long as my bank was investigaying they would do nothing to help me, not even give me the retutn address, that once the bank was finished they might help me.
If I had the bank stop investigating or when they finished, then they might help me. That made me feel threatened by them
that they are trying to do something illegal on my account.
I finally through finding this site a a few others found I found their number and addre
This is exactly what happened to me in Naples Florida They need to be stopped and the people reinbursed with interest for the aggravation.
Ordered trial product La dermanique face serum and Lumera eye serum. The deal said free trial pay for shipping only. $4.95 shipping. I entered debit card info for shipping only. There were no stipulations given for the free trial. After receiving product they put two charges through my bank. One for 97.88 and $87.67 without authorization. This occurred approximately one to two weeks after receiving trial product. When I called the customer service number provided no one ever answers. Do not try free products. Major scam!