Order was very poor quality. When I brought it to the attention to the owner the same day I received the hair, they told me to basically fix the products myself, completely neglecting the fact that it's the inadequate quality of her products causing the issue. I didn't order a product I have to fix up to make perfect. The weft construction was horrible, possible the worst i've ever seen, and it's practically unusable. The closure I purchased was not described as it was online. She told me I should have assumed what it looked like, as all closures look this way -- WRONG, all closure do not have baby hairs and short stray hairs all throughout. Poor customer service. I had to take it to the point of filing a PayPal claim because the situation could not be rectified by the owner. I would not recommend this company to anyone.
Luxe Virgin Hair Reviews
Order was very poor quality. When I brought it to the attention to the owner the same day I received the hair, they told me to basically fix the products myself, completely neglecting the fact that it's the inadequate quality of her products causing the issue. I didn't order a product I have to fix up to make perfect. The weft construction was horrible, possible the worst i've ever seen, and it's practically unusable. The closure I purchased was not described as it was online. She told me I should have assumed what it looked like, as all closures look this way -- WRONG, all closure do not have baby hairs and short stray hairs all throughout. Poor customer service. I had to take it to the point of filing a PayPal claim because the situation could not be rectified by the owner. I would not recommend this company to anyone.