I've delt with many online companies without problems but sorry to find that monex is the type of company that I would never again deal with nor recommed to anyone looking to purchase gold or silver. You'd want to have your attorney on speed dial. I made a purchase thinking I was dealing with a reputable company, I was supposed to recieve the wire transfer information the next day---didn't happen.
When I called to find out why and to let the rep know that the purchase would not be happening until the following Monday(late Friday) and I was in hopes the market would further decline I was told the purchase was in stone although this hadn't be explained prior. I don't do business that way and I'm used to suffering the dalay until the funds clear to actually lock in the price.
This company claims they don't do business that way, it would be nice had it been explained but I refuse to be pressured by a company I no longer have any respect for or intention of ever doing business with again. best advise----beware and ask all the questions trusting no one one the other end to be forth coming with the rules on their end. It will come to their attorneys and my attorneys but I'll not be pressured into a verbal contract that was less than honest. It's bull. The pruchase was terminated on my end and do business with the reputable dealers out there and leave these clowns alone.
Monex Group, Inc. Reviews
I've delt with many online companies without problems but sorry to find that monex is the type of company that I would never again deal with nor recommed to anyone looking to purchase gold or silver. You'd want to have your attorney on speed dial. I made a purchase thinking I was dealing with a reputable company, I was supposed to recieve the wire transfer information the next day---didn't happen.
When I called to find out why and to let the rep know that the purchase would not be happening until the following Monday(late Friday) and I was in hopes the market would further decline I was told the purchase was in stone although this hadn't be explained prior. I don't do business that way and I'm used to suffering the dalay until the funds clear to actually lock in the price.
This company claims they don't do business that way, it would be nice had it been explained but I refuse to be pressured by a company I no longer have any respect for or intention of ever doing business with again. best advise----beware and ask all the questions trusting no one one the other end to be forth coming with the rules on their end. It will come to their attorneys and my attorneys but I'll not be pressured into a verbal contract that was less than honest. It's bull. The pruchase was terminated on my end and do business with the reputable dealers out there and leave these clowns alone.