Perry is best summarized as an unprofessional bully! He doesn’t care about the quality of his work & leaves you to clean up his mess; at your expense!
On 01/23/14 Perry Chupp with NWA Metal Buildings was contracted to build a metal building; contract was signed & deposit made ($16,638).
On 03/20/14 Perry was in our office demanding the second payment on the project; another $16,638, yet no work had been done. He made it clear, his contract stated the deposit was non-fundable & he wouldn’t move forward with the project without the second payment! The concrete slab should’ve been poured & the building kit delivered to our site by this point, as promised. We pushed back on his demand until the promised work was done. He then became extremely angry & loud, so we ended the conversation by saying it wasn’t going anywhere, he wasn’t giving us any choice, but to hand over another check or lose our deposit. The check was written & he left.
On 03/22/14 the concrete slab was poured. The concrete crew suggested to Perry that he wait until the weather improved before pouring (it was cold and raining); he said, “No, pour it!” Additive wasn’t added to the concrete & the temps dropped to freezing that night. The crew & my husband stayed overnight, waiting for the concrete to cure; however, an area of roughly 1000 sq ft didn’t cure properly. When the issue was brought to Perry’s attention he again became angry & stated the slab was “exceptional, especially for a warehouse”?! Although you could clearly see the damage, we decided to wait until the project was completed before pressing the issue ~ We knew it was going to be a fight; he will argue all of his work is “exceptional” & will not accept responsibility for anything less.
On 03/26/14 the building was erected & everyday after that we had water pouring into our building when it rained! The roof was poorly constructed; the pitch was off allowing the water to drain outside the valley pan & leak into the building! More problems!
On 04/09/14 we received our final invoice. Not only were we charged the full balance; we were charged for work we didn’t approve!
Communicating with Perry in-person & via phone was a complete waste of time; he would talk over us, yell, scream and/or hang up on us. He kept stating the slab was “exceptional”, his work was done & final payment was due immediately. He was so angry at one point, he threatened physical harm to my husband the next time he saw him!
NWA Metal Buildings Reviews
Perry is best summarized as an unprofessional bully! He doesn’t care about the quality of his work & leaves you to clean up his mess; at your expense!
On 01/23/14 Perry Chupp with NWA Metal Buildings was contracted to build a metal building; contract was signed & deposit made ($16,638).
On 03/20/14 Perry was in our office demanding the second payment on the project; another $16,638, yet no work had been done. He made it clear, his contract stated the deposit was non-fundable & he wouldn’t move forward with the project without the second payment! The concrete slab should’ve been poured & the building kit delivered to our site by this point, as promised. We pushed back on his demand until the promised work was done. He then became extremely angry & loud, so we ended the conversation by saying it wasn’t going anywhere, he wasn’t giving us any choice, but to hand over another check or lose our deposit. The check was written & he left.
On 03/22/14 the concrete slab was poured. The concrete crew suggested to Perry that he wait until the weather improved before pouring (it was cold and raining); he said, “No, pour it!” Additive wasn’t added to the concrete & the temps dropped to freezing that night. The crew & my husband stayed overnight, waiting for the concrete to cure; however, an area of roughly 1000 sq ft didn’t cure properly. When the issue was brought to Perry’s attention he again became angry & stated the slab was “exceptional, especially for a warehouse”?! Although you could clearly see the damage, we decided to wait until the project was completed before pressing the issue ~ We knew it was going to be a fight; he will argue all of his work is “exceptional” & will not accept responsibility for anything less.
On 03/26/14 the building was erected & everyday after that we had water pouring into our building when it rained! The roof was poorly constructed; the pitch was off allowing the water to drain outside the valley pan & leak into the building! More problems!
On 04/09/14 we received our final invoice. Not only were we charged the full balance; we were charged for work we didn’t approve!
Communicating with Perry in-person & via phone was a complete waste of time; he would talk over us, yell, scream and/or hang up on us. He kept stating the slab was “exceptional”, his work was done & final payment was due immediately. He was so angry at one point, he threatened physical harm to my husband the next time he saw him!