Review Title: Your Rating (1 star is bad, 5 stars is good): Security Code: Your email address (optional): or Cancel
Orlando KIA North Reviews
My deposit of $1,150.00 was credited to my account on 6/12/12. Santander, the auto finance institution, was never notified of the cancellation of the contract and holding me liable for the repayment of the Kia. I spoke to Santander and explained what had occurred. I was advised to contact the Kia dealership and have the finance department notify Santander. I did just that and have emailed and left messages. Still waiting to hear a response.
MY HUSBAND AND I WENT TO KIA ON JUNE 21,2014. WE WERE GOING TO TRADE MY CAR IN AND WRAP THE BALANCE INTO THE NEW LOAN. THEY MADE A DEAL OF 0 DOWN AND $400 A MONTH. WE LEFT MY HONDA THERE, AND LEFT WITH THE NEW KIA. ON WEDNESDAY JUNE 25, THE FINANCE MANAGER CALLED AND SAID THAT THE FINANCE CO FROM MY HONDA SHOWED UP AND REPOSSED MY CAR THAT I TRADED IN. THEN SAID WE COULD STILL DO THE DEAL BUT WANTED 1,000 DOWN AND TO INCREASE THE MONTHLY PAYMENT TO $450. WE TOOK THEIR KIA BACK AND SAID WE DID NOT WANT TO DO THAT. SO WE LEFT. COME TO FIND OUT THAT MY HONDA HAD NEVER BEEN 'REPOSSESED' AND HAS BEEN SITTING ON THEIR CAR LOT FOR THE LAST 16 DAYS, AND MY OLD FINANCE CO. CAME AND PICKED UP THE CAR AS THEY WERE TOLD THE "DEAL FELL THROUGH" AND WE "ABANDONED THE CAR AND NEVER CAME BACK FOR IT." WE ONLY LEFT IT THERE BECAUSE STAN TOLD US IT HAD BEEN PICKED UP BY THE OTHER FINANCE COMPANY OVER 2 WEEKS AGO. I COULD HAVE KEPT MY HONDA, MADE THE PAYMENTS AS I AGREED TO INSTEAD (WHICH IS WHAT ANY LOGICAL SAIN PERSON WOULD DO) BECAUSE THIS MAN TOLD US THE OTHER CO CAME AND GOT IT I NEVER THOUGHT IN A MILLION YEARS HE WAS NOT TELLING THE TRUTH. UPON FINDING OUT TODAY THE OTHER FINANCE CO JUST PICKED IT UP YESTERDAY, I CONTACTED STAN VIA TEXT (I HAD HIS PERSONAL # FROM SENDING HIM DOCUMENTS) HE SAYS HE NEVER SAID THE CAR WAS PICKED UP. HE SAID THERE IS NO WAY HE COULD KNOW WHAT IS GOING ON WITH THE OVER 250 CARS ON THEIR LOT AND DOESN'T KNOW WHICH CAR IS WHICH. I FEEL LIKE I HAVE BEEN TAKEN ADVANTAGE OF AND LOST A CAR AND DAMAGED MY CREDIT FURTHER BASED ON THE INFORMATION THIS MAN TOLD US AS WE WERE TRYING TO FINANCE A CAR WITH THIS DEALERSHIP. IT MAKES NO SENSE WHY WE WOULD LEAVE OUR CAR THERE EVEN IF WE DIDNT MAKE A DEAL WITH HIM FOR 16 DAYS IF HE WOULD HAVE BEEN STRAIT FORWARD WITH WHAT WAS REALLY GOING ON WITH MY HONDA.