Absolutely unhappy about your service. Made a payment via credit card on a weekend May 24 by mistake, was not aware of 36.95 fee that you charge. Contacted office right away! Called the next business day on May 26 after Memorial Day, been told that will get a full refund including the fee since the transaction was still pending at that moment - tr # 42317700! I have been told the exact amount promised to be refunded. Never got that charge back - now your representative (Gordon) is saying that I could never been told that and therefore I am lying! Your service representatives are misleading and rude, and I will make sure to leave my review about this experience on every website and blog I can find. Tenant of Meadowood place apts.
PayLease Reviews
Absolutely unhappy about your service. Made a payment via credit card on a weekend May 24 by mistake, was not aware of 36.95 fee that you charge. Contacted office right away! Called the next business day on May 26 after Memorial Day, been told that will get a full refund including the fee since the transaction was still pending at that moment - tr # 42317700! I have been told the exact amount promised to be refunded. Never got that charge back - now your representative (Gordon) is saying that I could never been told that and therefore I am lying! Your service representatives are misleading and rude, and I will make sure to leave my review about this experience on every website and blog I can find. Tenant of Meadowood place apts.