I don't know if this would be considered a bait and switch, but Plow and Hearth (http://www.plowhearth.com) promised a $100 Reward Card if I purchased $100 in merchandise, which I did on November 11, 2014. After a few days, I called Customer Service and was told that the Reward Cards are sent via USPS mail and should arrive soon. I never received the card and contacted Plow and Hearth via email, and I was then told the Reward Cards are sent within 10 days of the purchase via email. I advised that I never received the Reward Card either via email or regular mail, and now every time I contact their Customer Service via email regarding the problem, I'm told to allow more time. It's now been nearly two months since I placed my order with no promised Reward Card and no real response from their Customer Service. I will never purchase from Plow and Hearth again after this experience.
Plow and Hearth Reviews
I don't know if this would be considered a bait and switch, but Plow and Hearth (http://www.plowhearth.com) promised a $100 Reward Card if I purchased $100 in merchandise, which I did on November 11, 2014. After a few days, I called Customer Service and was told that the Reward Cards are sent via USPS mail and should arrive soon. I never received the card and contacted Plow and Hearth via email, and I was then told the Reward Cards are sent within 10 days of the purchase via email. I advised that I never received the Reward Card either via email or regular mail, and now every time I contact their Customer Service via email regarding the problem, I'm told to allow more time. It's now been nearly two months since I placed my order with no promised Reward Card and no real response from their Customer Service. I will never purchase from Plow and Hearth again after this experience.