Purchased a Solar Pool Cover from Pool Deals on 6-25-13 it is now falling apart, it was a 12 guage(thick) blue/black cover. Now that it is falling apart Pool Deals says its not their warranty and that I need to contact the company that made it, but yet the company cant be found and they wont give me contact info for them either. This is wrong on so many levels, I paid for this and it came with a 4 year warranty, hello help a customer out! Wont be shopping with them ever again, bad products adn terrible customer service!
Ordered various parts to repair a large filter on my inground swimming pool. With help of vendors customer group we ordered at least 1/2 dozen parts. Well, it turns out that some of the parts were incorrect and would not work. When I attempted to return them for credit, I was refused and told they do not take back returns!!!Hence, I am stuck with $89.72 which they took from my charge account.
That was 3 months ago and to this date they refuse to return my money or offer any kind of refund!!! I of course will never buy another part from them. I will also advise everyone I can to avoid doing business with them!!!
Pool Deals LLP Reviews
Purchased a Solar Pool Cover from Pool Deals on 6-25-13 it is now falling apart, it was a 12 guage(thick) blue/black cover. Now that it is falling apart Pool Deals says its not their warranty and that I need to contact the company that made it, but yet the company cant be found and they wont give me contact info for them either. This is wrong on so many levels, I paid for this and it came with a 4 year warranty, hello help a customer out! Wont be shopping with them ever again, bad products adn terrible customer service!
Ordered various parts to repair a large filter on my inground swimming pool. With help of vendors customer group we ordered at least 1/2 dozen parts. Well, it turns out that some of the parts were incorrect and would not work. When I attempted to return them for credit, I was refused and told they do not take back returns!!!Hence, I am stuck with $89.72 which they took from my charge account.
That was 3 months ago and to this date they refuse to return my money or offer any kind of refund!!! I of course will never buy another part from them. I will also advise everyone I can to avoid doing business with them!!!