Rooter Plus


Country United States
State Barbados
City Cumming
Address 5834 Bethel View Road
Phone 7704504471
Website www.rooterplus.com

Rooter Plus Reviews

  • May 9, 2014

Dont get Ripped off like I did. Be ware! I called Rooter Plus in Cumming Ga to take advantage of an advertised $175.00 spring special for Septic tank Pump out.

They located my tank dug around to expose lid and instead of lifting tank lid off with attached hooks the technician drug tank lid off with back hoe breaking corner of tank. They repaired it. He pumped the tank and then Pointed out that the tail out baffle of a 30 year old concrete tank was deteriated and was allowing solids to run into drain field. He told me it needed to be fixed. Additionally he said the tail out pipe was broken and needed to be replaced or else the tank would tilt and fall due to water leakage

. He priced the job at $2000.00!! I was shocked and questioned but technician said he could have to dig 40 to 50 feet to find the coregated pipe to connect the new tail out line to.

To my amazement he dug exactly (FIVE FEET) found the coregated pipe so he used exactly 5 feet of 4 inch PVC a 4 inch T and a 3 foot piece of 4 inch PVC (that makes up the letter L) and pushed it through the supplied hole in the tank sealed it and charged me $2000.00 for this repair.

I was in disbelief. I called Banks Septic tank Service and Amos Septick Tank Service and was quoted $500-700 for the same job. I complained to managenment asked for consideration and was supposed to receive a 500.00 discount but as of 4/9/14 this has not happened. My service was on 4/1/14 DONT Get Ripped off. What I believed to be a reliable and first class company really surprised me. I felt sure they would adjust the bill once the locations was determined at 5 feet to conect.

I priced the pipe at Home Depot. $35.00 Total including one buck of quick set concret to seal the hole

  • Apr 11, 2014

I called them & it took two days for them to show up. When they did show up they preceeded to over charge me foe everything they did. At the end of the day I paid nearly $4,000.00 for two small pieces of PVC pipe & a few gallons of chemicals! Make sure you either shop around, or better yet dont even call these rip offs!

  • Apr 10, 2014

I am so beyond upset. I called, explained in full details my situation. Was quoted a septic dumping special quote. Guy shows up and starts upselling me to the highest quote of $4,000!!! Ended up paying $900 for a initial max quote of $275!! This is unreal!! I will be writing a complaint to the BBB and online. I have called 4 other septic companies and I HAVE BEEN RIPPED OFF!!! Very unsatisfied!! Septic waste is suppose to be solid, which was his reasoning for the increased charges. Had to get it fixed as I was traveling the rest of this week, but cannot believe how badly I was over charged.

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