I dealt with this company for almost five months. I should have known from the beginning that there was something wrong they were supposed to help me learn to trade but never did. I learned on my own then I started having problems logging in. From there it got worse as I wasn't even allowed to trade at all.
When I tried to contact them about it they failed to return emails or help in any way. Since then I've tried unsuccessfully to get them to repay what I have coming to me and they have never responded.
I initially invested $250 and was given a match of $500 and lost all that money in trades in about 2 days. I was then contacted by them and was told if I invested another $300 they would give me another $500 or so dollars and I would get a daily call recommending good trades. I got one of these calls and the trade did make money. Since then, I have received no calls, cannot access my account and the company's phone number is not working.
I made an initial deposit in the amount of $250 on 03/22 to F-B-Trade.Com. I traded and lost some money so I traded until I got my initial deposit back. I had $251 in my account at this point I decided that trading was not for me and requested a refund.
This is how the email conversations went:
ME:
On Mon, Mar 23, 2015 at 7:07 PM, wrote:
Attached are the required documents to withdraw my money. If you should need additional information, please call me at 1-xxx-xxx-xxxx.
Your withdraw request for the amount of $ 250 on 4/1/2015 12:56:17 AM has been received.
We will notify you when the withdraw has been approved.
That was the last time that I heard from this company.
When I access the website I get the following message:
Dear Royal Binary traders,
You may encounter some minor technical issues while using our platform, today.
Kind regards,
Royal-Binary.com
When I try to access my account I get the following message:
The IP address is not allowed to access the API.
According to Royal Binary the withdrawl procedure is as follows:
Royal Binary’s finance department handles all withdrawal requests submitted. Identification documents must be submitted in order to process a withdrawal.
Initial deposit can be withdrawn via credit card provided all terms of investment rewards and bonuses have been met. Royal Binary charges no withdrawal fees for credit cards.
There is no fee to withdraw via credit card; however any withdrawal below the amount of 500 via bank transfer will be charged a 25 fee of the original currency in which the initial deposit was made: USD, EUR and GBP. There is no minimum withdrawal amount.
Transfer fee covers the charge of sending your earnings to your bank account, however, Royal Binary is not responsible for any additional fees that they may charge.
Once a withdrawal request has been submitted, it can take Royal Binary up to 3 business days to process the request. Once the request has been approved please allow an additional 5-7 days for the funds to show in your account.
It has been almost 2 months now and I have not received any response from the company. I have sent them several emails but no response. When I try to call the phone number +1 646 679 3899, it says that this number is not setup to receive calls.
Here are the contact numbers and emails listed on this site:
Royal Binary is owned by North West Trade Limited, 20-22 Wenlock Road London England. All Credit Card transactions are processed through Retiaculum Limited Grigori Afxentiou, 133 Agios Dometios, P.C. 2369, Nicosia, Cyprus.
RoyalBinary is a binary trading company in Cyprus and thy will steal your money if you give it to then for trading because I have 875 dollar I tried to with drawl and thy have the web site closed for technical issues and it is that way for mouthes. This was done to take peoples money with no return!!! This is a warning stay out
Royal Binary Reviews
I dealt with this company for almost five months. I should have known from the beginning that there was something wrong they were supposed to help me learn to trade but never did. I learned on my own then I started having problems logging in. From there it got worse as I wasn't even allowed to trade at all.
When I tried to contact them about it they failed to return emails or help in any way. Since then I've tried unsuccessfully to get them to repay what I have coming to me and they have never responded.
I initially invested $250 and was given a match of $500 and lost all that money in trades in about 2 days. I was then contacted by them and was told if I invested another $300 they would give me another $500 or so dollars and I would get a daily call recommending good trades. I got one of these calls and the trade did make money. Since then, I have received no calls, cannot access my account and the company's phone number is not working.
I made an initial deposit in the amount of $250 on 03/22 to F-B-Trade.Com. I traded and lost some money so I traded until I got my initial deposit back. I had $251 in my account at this point I decided that trading was not for me and requested a refund.
This is how the email conversations went:
ME:
On Mon, Mar 23, 2015 at 7:07 PM, wrote:
Attached are the required documents to withdraw my money. If you should need additional information, please call me at 1-xxx-xxx-xxxx.
Royal Binary:
From: Finance Department [mailto:[email protected]]
Sent: Wednesday, March 25, 2015 5:20 AM
Subject: Re: Withdraw Request account id 4228293
Hello,
Thank you for your documents. However some of them are still missing.
The documents still needed to verify your identity are listed below:
1. Withdrawal form. (Print the file attached to this e-mail, fill in all the necessary information and send it back to us.)
2. Scan of a utility bill e.g. an electricity bill, a phone bill, a bank statement.
After verification process your documents are deleted and all important information are stored in a secured vault system.
Please, send us the documents as an attachment to your response.
ME:
On Wed, Mar 25, 2015 at 5:37 PM, wrote:
Attached please find documents requested in order to refund my account.
Royal Binary:
On Fri 3/27/2015 7:15 AM
Dear Trader,
thank you for providing us with the requested documents. We are looking forward to further cooperation and wish you only successful trades.
Royal Binary:
on Tue 3/31/2015 7:56 PM
[email protected]
RoyalBinary Withdraw Request
Dear ,
Your withdraw request for the amount of $ 250 on 4/1/2015 12:56:17 AM has been received.
We will notify you when the withdraw has been approved.
That was the last time that I heard from this company.
When I access the website I get the following message:
Dear Royal Binary traders,
You may encounter some minor technical issues while using our platform, today.
Kind regards,
Royal-Binary.com
When I try to access my account I get the following message:
The IP address is not allowed to access the API.
According to Royal Binary the withdrawl procedure is as follows:
Royal Binary’s finance department handles all withdrawal requests submitted. Identification documents must be submitted in order to process a withdrawal.
Initial deposit can be withdrawn via credit card provided all terms of investment rewards and bonuses have been met. Royal Binary charges no withdrawal fees for credit cards.
There is no fee to withdraw via credit card; however any withdrawal below the amount of 500 via bank transfer will be charged a 25 fee of the original currency in which the initial deposit was made: USD, EUR and GBP. There is no minimum withdrawal amount.
Transfer fee covers the charge of sending your earnings to your bank account, however, Royal Binary is not responsible for any additional fees that they may charge.
Once a withdrawal request has been submitted, it can take Royal Binary up to 3 business days to process the request. Once the request has been approved please allow an additional 5-7 days for the funds to show in your account.
It has been almost 2 months now and I have not received any response from the company. I have sent them several emails but no response. When I try to call the phone number +1 646 679 3899, it says that this number is not setup to receive calls.
Here are the contact numbers and emails listed on this site:
Royal Binary is owned by North West Trade Limited, 20-22 Wenlock Road London England. All Credit Card transactions are processed through Retiaculum Limited Grigori Afxentiou, 133 Agios Dometios, P.C. 2369, Nicosia, Cyprus.
RoyalBinary is a binary trading company in Cyprus and thy will steal your money if you give it to then for trading because I have 875 dollar I tried to with drawl and thy have the web site closed for technical issues and it is that way for mouthes. This was done to take peoples money with no return!!! This is a warning stay out