RUUD / RHEEM


Country United States
State Andorra
City Fort Smith
Address 5600 Old Greenwood Rd
Phone 7703513000
Website www.rheem.com

RUUD / RHEEM Reviews

  • Apr 28, 2014

I would not recommend this company to anyone.

Stay away. If I could give them ZERO , I would.

Do business with anyone else – American Standard or even Sears

Local A/C guy , that was supposedly their authorized dealer, installed it for us. By the way, LEO from Air Breeze Inc. in California, placed photo of A+ logo for Better Business Bureau on YELP, to deceive consumers, but attract more attention, he is not accredited by BBB, I checked and he has no official rating. That is illegal to use BBB logo to show higher rating than you really have. So it's a lie.

This company pushes RUUD products more than others.

They state that the unit that is made in US , they heavily advertise it, I even was given brochures that said it is a more superior product and best on the market. That it is more efficient than others and uses copper instead of aluminum, that suppose to last much longer. It worked fine for few years and then xxactly when my warranty expired, 1 month later it completely failed and I have no A/C or heater now.

We waited for over 3 months, and I gave them all the chances to make it right. They did not. He does not stand behind his work or the product they sold us.

I've been cheated and duped, he talked me into buying a very expensive A/C unit that turned out to be a piece of crap and broke much faster than my old unit, that lasted for over 20 years. It was there when we moved in, used it for 15 years and finally when it gave out, we decided to replace it with more economical one - 14 seer , which government give you a small rebate back. They encourage us to get economical, more eco friendly unit. I thought I will buy one that is made in USA.

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