| Country | United States |
| State | Bangladesh |
| City | Miami |
| Address | 12302 SW 117th Ct |
| Phone | 305-595-3002 |
| Website | www.scitscat.com/ |
1. Double sold a guitar I had already purchased so had to wait for new stock.
2. They continued to list the guitar on eBay as being in stock - it wasn't!
3. To be fair they paid extra for delivery to expedite the guitar when it finally came in from their suppliers but it got held up at customs. I don't blame them for that but if they hadn't double sold the guitar in the first place it wouldn't have been late. As a result, a little girl was let down at Christmas.
4. They promised to write 'Christmas Gift' on the packaging to help shift it though - they didn't!
5. They promised at point of sale that they could swap metal strings for nylon. The guitar arrived with metal strings and it turns out it's not possible anyway so clearly they don't know their business. Either that or they told me lies to grab a sale. They totally denied that they would swap the strings but I have evidence that they sent the guitar on the understanding that the nylon strings were 'pre-installed'.
6. They promised that if the guitar did not arrive by Christmas they would refund but they didn't.
7. We complained about their performance to date and they said they would refund ONLY if we gave positive feedback. This is feedback extortion. I complained to eBay and they upheld my complaint.
8. This company makes promise after promise and doesn't stick by it and when you challenge them they get rude and they tell lie after lie and then accuse the buyer of lying. They seem to believe that if they say something, it is true, but completely ignore evidence to the contrary - and I have plenty of evidence that states the above points are factually accurate.
Scot Katz,
You are a cry baby. You keep calling me a liar and a thief just like you accuse all your other complaining customers. Instead of standing up like a man and facing your problems with customer complaints you run and hide like a little coward. To be more specific you finagle the ebay and paypal system to get what you want. And I will give you one thing, apparently your years of experience doing so has made your tactics a partial success. But these types of things always catch up to you in the end pal. You keep going on and on about the ebay offer system and you ignore the simple fact that:
You agreed to sell me a product for a specific price and RENEGED. Nothing else matters. So keep it up.
You can make all the accusations you want, and nothing is going to change the fact that after I made the complaint, you agreed to honor the agreed upon price by refunding the difference after I left you feedback(which is extortio and despite the fact that you had already lied by stating paypal makes it impossible to partially refund) . I left you the feedback you deserved and you ran and cried to ebay until they removed it. Good for you crybaby! Did you refund as agreed? No. For a second time you reneged on something you explicitely agreed to in writing. So as I told you previously. You can place the microphone right back up where all the other filth that comes out your little sewer of business.
Check out your own feedback. Interesting that you have so many "Liars" "Jerks" and "Thieves" for customers. I find that fascinating.
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=scitscat&iid=-1&de=off&items=25&which=negative&interval=365
Any one with a half a brain can see the only lair here is the Scit Scat Scammer himself. Scott Katz
EBAY ACTUALLY REMOVED YOUR NEGATIVE FEEDBACK WITHOUT US CALLING THEM. YOU MADE THREE LOW-BALL OFFERS ON AN ITEM THAT WERE ALL DECLINED. YOU PURCHASED AN ITEM AT THE MAP PRICE. THEN YOU ASKED FOR A DISCOUNT. WE TOLD YOU WHAT WE COULD DO. YOU ALREADY PURCHASED, AND YOU COULDN'T MAKE ANY MORE OFFERS. THAT IS YOUR OWN FAULT, NOT OURS. WE SHIPPED. THEN YOU LIED SAYING IT WAS BROKEN, OPENED A CASE AND EBAY SHUT IT DOWN. YOU LEFT NEGATIVE FEEDBACK THAT EBAY REMOVED.
ISN'T IT A BIT ODD THAT EBAY IS DOING ALL OF THIS, YET WE HAVEN'T DONE ANYTHING??? YEAH, COMMON SENSE SHOWS THAT YOU ARE THE BAD SEED. NOT US.
GOOD BYE AND GOOD RIDDANCE.
FOR FUTURE REFERENCE, HOW ABOUT YOU CALL OR EMAIL BEFORE YOU WASTE OUR TIME WITH LOW OFFERS. THAT WAY THIS WOULD'VE ALL BEEN AVOIDED.
AND BY GOING THIS FAR TO EVERY WEBSITE SHOWS YOU HAVE NOTHING BETTER TO DO WITH YOUR TIME. WHAT DID YOUR MUSIC AND ACTING CAREER FAIL LIKE EVERYONE SAYS? WOW. GOOD JOB. GET A LIFE. STOP LYING. STOP HARASSING. STOP THESE THREATS. BECAUSE EBAY HAS ALREADY PUT YOUR ACCOUNT ON HOLD AND ALL YOU'RE DOING IS SLANDERING OUR GOOD NAME. OVER $10. LITERALLY $10. GOOD BYE YOU LYING SCAMMING ARROGANT LOW-LIFE CRIMINAL.
I've also had a bad experience with these guys. Very slow shipping. Virtually no support whatsoever. A complete nightmare.
You are right about one thing Scit Scat. I am very angry that you tricked me into paying full price. It's not about the money. It's the principle of the matter. You agreed to sell me the mic at 117.50 in writing. Then you attempted to deceive me by claiming paypal was preventing you from partially refunding. I called you out on it and you didn't like it so you changed your story altogether. You then stated ebay instructed you not to partially refund the difference. You continue to lie by stating that I am a thief. What did I steal from you exactly? Your dignity? To further salt the wound you tried to bribe me by claiming you would only issue the partial refund if I left feedback for you. Maybe this crap works with other people for you. Sadly, this could have all been avoided had you simply honored the price that you agreed to sell the mic for. In the future try to remember a simple common standard in business:
Lying cheating business practices = Very Angry Customers
You didn't make the offer, you purchased at the Buy It Now Price. If you made the offer we would've accepted. eBay told us NOT TO. eBay said DO NOT REFUND. Hence your account was flagged, is under review, and you will be suspended indefinitely.
Thanks for lying and slandering our name, when it is you that is wrong. eBay agrees, which is why you are getting kicked off and not us.
Extremely Rude and awful customer support. A terrible experience.
What did you purchase from us? Who did you speak to? Please elaborate?
We Ship within 24-48 Hours. Customer is a liar and a thief.
READ BELOW!
Scit Scat Music agreen to sell me a microphone at a disounted price then refused to honor that price after the purchase was completed. Lies and blames paypal for "being unable to refund". Scam artist.
This is in regards to a customer's comment of us going back on our word. As many of you know eBay allows a buyer 3x offers to get an item at a lower price than advertised. We are selling a music recording studio microphone to be used for vocals, instrumentals, etc... This is a studio grade microphone for cheap. Minimum Advertised Price (MAP) is = $129.00 which is set by the Manufacturer. We also offer Free Shipping in the United States, which is a $10-15 value for this particular item. Which includes Full Insurance, Delivery Confirmation, and Direct Signature.
The customer made 3x offers that were all Auto-Declined because they were too low.
Dates and Times of these offers:
11/11/14 at 18:29:45 PST
11/11/14 at 18:29:33 PST
11/11/14 at 18:29:19 PST
This customer offered $88.77, $92.44, and $97.88, while the item sells for = $129.00.
We told him specifically to make an offer for = $117.50 on 11/17/14. When a customer makes an offer below the Auto-Decline amount, we do not receive that buyers information at all. eBay does not share that information, the only email we receive states: “Dear Scitscat, One of your buyers attempted to make an offer on an item you are selling below the Auto-Decline Limit, we have notified the customer that the offer is too low. Please reconsider lowering your limit amount if possible. Thank You, eBay Sales Team.” So, we did not know it was him. Now according to eBay Rules, not ours, EBAY’S, if you use all 3x offers up, you are NOT allowed to make another offer on that particular item. So, the customer was forced to purchase at the Buy It Now Price. Yet, the question that remains, if we offered him a price why not reach out to us and purchase via Phone? our Website? our Google Shop? No, he wanted to stay on eBay. This customer is NOT new to eBay, he has been purchasing on eBay for over 4 years, with over 600 Feedback Ratings. He knows the rules, he knows that after 3x offers he’s done. Every eBay user knows this, as this is mentioned to them after each offer. This is what we received from the customer: “ebay would not allow me to make another offer after the third attempt.”
Trying to accommodate the customer we called eBay to see if it is okay to issue a Partial Refund for the customer, because we've never done that. After spending over an hour on the phone with eBay because of their automated systems, that take forever to get you to a human. eBay told us not too. A quote from eBay, “The customer purchased at the Buy It Now Price, you do not and should not issue him any sort of refund no matter the agreement.” We went a step further and called PayPal, and according to their rules we cannot go into the sale and issue a partial refund for the item unless the item is delivered or returned to us. By issuing a refund, we are voiding the sale and agreement with eBay, why should we do that? The item shipped, and is in transit to the customer. He gets a refund and a microphone? And were the scammers? Ha! That’s a laugh.
We relayed all of this information to the customer, which obviously enraged him. He is an arrogant and rude customer, who emailed over 20 times using profanity and condescending remarks. To the point where eBay had to block this customer. This customer has since been blocked, and is under review by eBay who will suspend his account. This customer will be banned from eBay for violating numerous rules as well as using intolerable remarks and sayings slandering our company. We do hundreds of thousands of sales online each year. In over 20+ Years in business, we have NEVER come across a customer this greedy, stingy, hateful, and arrogant customer like this.
Here are some of the things he has said to us: “you ignorant and idiotic F@#k. Refund the money and you can stick the mic right back up where the other garbage that you write on here comes from.” We have since offered him to return the microphone for a full refund. He has not responded. This is clearly a customer who needs some serious anger management lessons.
No support
I've also had a bad experience with these guys. Very slow shipping. Virtually no support whatsoever. A complete nightmare.