I just wanted to post this hoping it will maybe help at least one person not make this mistake. We went to Sears in the Florida Mall and applied for credit. We were told that we got approved for their leasing program which is just like Rent A Centers rent to own. This was the same story we received from three different Sears employees. When we chose the washer and dryer that we wanted to purchase, we were reviewing the payments and told that it would be $250 for six months. We decided to think about that because that is a chunk of money each month. I am so glad we decided that.
When we researched this program we found that the leasing program is only for five months, at the six month payment we thought we were paying off the washer and dryer. No. We would be paying their leasing company $1250 then have the option to re-lease it, another $1250 or buy it. So in all, for a $1500 washer and dryer set, if we did not have a way to buy these items after 5 months, we would have generally wasted $1250. If we bought it after the least, we could have paid $2750 for a $1500 set.
I moved 200 miles from my former address and when I placed an order online I changed the address but a glitch in KMART.com system still kept my old address for mailing and new address for billing. They shipped to the old address and when I finally figured out what had happened I called customer service and they suggested that it had been 4 days past time for a pick up and why didn't I just ride 200 miles and pick up my 23.00 shorts and 55.00 bird bath. So I have had to pay someone to get the merchadise from the old address and ship it to me. I was told that I could return it to KMART store but i have to drive 45 miles from where I live to do that. I thought customer satisfaction was what Sears was all about and I will not EVER buy anything else from Sears or KMART. in fact we are in the process of remodeling our Kitchen and we have ALWAYS bought our appliances from SEARS well not this time. LOWES and HOME DEPOT has got you beat sears and KMART. I pray that NO ONE gets ripped off and I just wish that I had checked this web site before I ordered!
Sears Brands, LLC Reviews
I just wanted to post this hoping it will maybe help at least one person not make this mistake. We went to Sears in the Florida Mall and applied for credit. We were told that we got approved for their leasing program which is just like Rent A Centers rent to own. This was the same story we received from three different Sears employees. When we chose the washer and dryer that we wanted to purchase, we were reviewing the payments and told that it would be $250 for six months. We decided to think about that because that is a chunk of money each month. I am so glad we decided that.
When we researched this program we found that the leasing program is only for five months, at the six month payment we thought we were paying off the washer and dryer. No. We would be paying their leasing company $1250 then have the option to re-lease it, another $1250 or buy it. So in all, for a $1500 washer and dryer set, if we did not have a way to buy these items after 5 months, we would have generally wasted $1250. If we bought it after the least, we could have paid $2750 for a $1500 set.
I moved 200 miles from my former address and when I placed an order online I changed the address but a glitch in KMART.com system still kept my old address for mailing and new address for billing. They shipped to the old address and when I finally figured out what had happened I called customer service and they suggested that it had been 4 days past time for a pick up and why didn't I just ride 200 miles and pick up my 23.00 shorts and 55.00 bird bath. So I have had to pay someone to get the merchadise from the old address and ship it to me. I was told that I could return it to KMART store but i have to drive 45 miles from where I live to do that. I thought customer satisfaction was what Sears was all about and I will not EVER buy anything else from Sears or KMART. in fact we are in the process of remodeling our Kitchen and we have ALWAYS bought our appliances from SEARS well not this time. LOWES and HOME DEPOT has got you beat sears and KMART. I pray that NO ONE gets ripped off and I just wish that I had checked this web site before I ordered!