Our HARP modification mortgage, through Fifth Third Bank, has been "sold" to Select Portfolio Services. We were near the end of this HARP modification. Went to see our banker and he has no knowledge of the horror stories homeowners face with SPS. A Fifth Third mortgage manager told him that our loan was sold to SPS, in a "block" of other HARP mortgages. They do not know how much 5/3 sold our mortgage for. We were pressured to file for a HARP loan and had no idea of what would come. I am scared to death of losing our home. SPS has the mortgage as of June 1. 2015. Are we doomed? The Ohio Attorney General only has 89 complaints filed against this company. From what I have read, it seems to me that Fifth Third Bank is as guilty of fraud, if we lose our home. Is there any help out there for Ohio homeowners? Can SPS foreclose on us? Who are the "investors" in SPS who will be stealing our mortgage or money? Please include us in any class action lawsuit.
Since November 2014 Select Portfolio Services has been giving me the run around on a loan modication. Every few weeks they want new information and even copies of apaerwork they have received several times. Then they told me on the phone that my modification was approved and that my interest rate was 2% and to look online. I did and it said 2 %. I paid my balance up to date then a week or so later I get a collection call from SPS for a debt. I was told that my interest rate is now 7.7 % and i owe over 875.00 for the current month.
I was 30 days behind for 3 months. It turned out they had over $7800.00 in escrow on my account. In March 2015 they sent me a check for $7800.00. If I knew I had so much available I would have had a portion put toward my balance.
I recieved a letter that they now need the original documents original documents re done. I have been paying an extra $1000.00 per month for going on the third month.
They need to be held accountable for taking advantage of us. And YES this is still in progress. and they hurt my credit making it hard to get refinanced.
Select portfolio services is a prescripted company that operates like telemarketers. They claim to be there for the consumer, same as OCWEN, they read from the same script when talking of loan modification. Never gets all the paperwork and continuously calls from various numbers throughout the business day. Send out certified letters with the same paperwork of the options that the consumer has to help their situation. With each certified letter the consumer is charged $6.40 which is added to the loan to further put the consumer in arrears and causing more fustration. This is only one example of the nickle and dime tactics utilized by this company. My mortgage was transferred from OCWEN servicing when the modification process was suppose to begin. At that time I had a $2000.00 arrearment that could not be explained but instead of consulting OCWEN to see if all funds had been transferred they contacted me, although they said it would be a few months before everything was transferred. Now approximately six months into it, the $2000.00 still can't be explained nor has it been staighten out, however; I lost two months worth of payments putting me two payments behind when I was supposed to be current. I have purposely be shown as being in arrears on my credit report since my loan left chase and went to OCWEN. Each servicing company has taken money as tho I have to pay them to service my mortgage.
When these creeps took over my loan, they sent me a letter stating how much they wanted to work with me..blah blah.. and had even assigned my a personal representative. I called and called, but NEVER had a conversation with this person. Probably never existed. I found out that they had gone ahead with the foreclosure (in August) when my home insurance agent called me in mid October, to tell me that she recieved a call from somebody in Salt Lake instructing her to drop the policy! They continued to send me regular monthly mortgage statements up to Oct of 2013. When I finally got ahold of an idiot in Salt Lake, they told me that since I had told them in the past that I had an attorney, they were not allowed to talk to me. But, they did not notify my attorney either! To which they said "Oh, well". I had given them his contact info as soon as I found out that Chase had sold my loan off to these vampires. At that time, I gave them permission to contact him or me at any time! interesting, because I had a number of conversations with them after this fact. Then they filed eviction orders. I was not served until after this phone call! We went to court, and which time I told them that my fiancee wanted to purchase the house. The judge asked their attorney if that would be possible. I told them what we would offer. The attorney came back in after stepping out to make a call to her client. She said that would be acceptable, because the balance owed was only a few thousand dollars off, at 237k. At that point the judge ordered that the eviction was off for 7 weeks, while we got the financing, and made them an offer. Meanwhile, she instructed everyone to "Play Nice". We made the offer, and waited for their response. On the day that the deadline was due at 5pm, the county sheriff shows up at 1:00, with a crew to throw us and our things out the door! When he clearly saw my complete look of shock, he quickly realized that it was not right. He called it off by saying that the law firm had not sent enough people, since the house is quite large and packed to the gills. He later told me that he hates dealing with this particular firm, because they pull this crap frequently. Totally heartless, and souless. Well, to make a long story short, they turned down this offer, as well as two more, upping the price by over 40k. They had hired a broker who was convinced that the house was worth about 335k. BUT! she had never seen it, had never been in the neighborhood at all. It is a rural area which is in a zip code that has everything from a single wide dumpy trailer, up to a half million dollars. This house is not worth a dime more than 235k, due to extensive repairs needed, and the drop in value of the whole neighborhood. To sum up, I had to move out under extreme stress and horrendous circumstances. Now, I am living in a hotel, and spending a ton of money on this, but also ver 1700 bucks a month for storage. The cost of trucks, labor, and boxes pretty much ate up our 10k down payment. I have been very ill a number of times over the last 3 years, and have had numerous surgeries, so I was unable to do any of the heavy work, so I had to pay outside companies.The financial short fall I had prior to this mess has now been completely resolved, I came out the victor! Which now feels pretty damn hollow in the wake of all of this. Tremendous emotional, and physical expense as well. We need to take these bastards DOWN! Lets get a class action suit going! Oh, and as a side note, just in the past week, Fannie Mae fired the Castle Firm, as well as Aronowitz and Mecklenberg from doing any of it's foreclosure and eviction work! Freddie Mac is expected to do the same shortly.
Select Portfolio Services Reviews
Our HARP modification mortgage, through Fifth Third Bank, has been "sold" to Select Portfolio Services. We were near the end of this HARP modification. Went to see our banker and he has no knowledge of the horror stories homeowners face with SPS. A Fifth Third mortgage manager told him that our loan was sold to SPS, in a "block" of other HARP mortgages. They do not know how much 5/3 sold our mortgage for. We were pressured to file for a HARP loan and had no idea of what would come. I am scared to death of losing our home. SPS has the mortgage as of June 1. 2015. Are we doomed? The Ohio Attorney General only has 89 complaints filed against this company. From what I have read, it seems to me that Fifth Third Bank is as guilty of fraud, if we lose our home. Is there any help out there for Ohio homeowners? Can SPS foreclose on us? Who are the "investors" in SPS who will be stealing our mortgage or money? Please include us in any class action lawsuit.
Since November 2014 Select Portfolio Services has been giving me the run around on a loan modication. Every few weeks they want new information and even copies of apaerwork they have received several times. Then they told me on the phone that my modification was approved and that my interest rate was 2% and to look online. I did and it said 2 %. I paid my balance up to date then a week or so later I get a collection call from SPS for a debt. I was told that my interest rate is now 7.7 % and i owe over 875.00 for the current month.
I was 30 days behind for 3 months. It turned out they had over $7800.00 in escrow on my account. In March 2015 they sent me a check for $7800.00. If I knew I had so much available I would have had a portion put toward my balance.
I recieved a letter that they now need the original documents original documents re done. I have been paying an extra $1000.00 per month for going on the third month.
They need to be held accountable for taking advantage of us. And YES this is still in progress. and they hurt my credit making it hard to get refinanced.
Select portfolio services is a prescripted company that operates like telemarketers. They claim to be there for the consumer, same as OCWEN, they read from the same script when talking of loan modification. Never gets all the paperwork and continuously calls from various numbers throughout the business day. Send out certified letters with the same paperwork of the options that the consumer has to help their situation. With each certified letter the consumer is charged $6.40 which is added to the loan to further put the consumer in arrears and causing more fustration. This is only one example of the nickle and dime tactics utilized by this company. My mortgage was transferred from OCWEN servicing when the modification process was suppose to begin. At that time I had a $2000.00 arrearment that could not be explained but instead of consulting OCWEN to see if all funds had been transferred they contacted me, although they said it would be a few months before everything was transferred. Now approximately six months into it, the $2000.00 still can't be explained nor has it been staighten out, however; I lost two months worth of payments putting me two payments behind when I was supposed to be current. I have purposely be shown as being in arrears on my credit report since my loan left chase and went to OCWEN. Each servicing company has taken money as tho I have to pay them to service my mortgage.
When these creeps took over my loan, they sent me a letter stating how much they wanted to work with me..blah blah.. and had even assigned my a personal representative. I called and called, but NEVER had a conversation with this person. Probably never existed. I found out that they had gone ahead with the foreclosure (in August) when my home insurance agent called me in mid October, to tell me that she recieved a call from somebody in Salt Lake instructing her to drop the policy! They continued to send me regular monthly mortgage statements up to Oct of 2013. When I finally got ahold of an idiot in Salt Lake, they told me that since I had told them in the past that I had an attorney, they were not allowed to talk to me. But, they did not notify my attorney either! To which they said "Oh, well". I had given them his contact info as soon as I found out that Chase had sold my loan off to these vampires. At that time, I gave them permission to contact him or me at any time! interesting, because I had a number of conversations with them after this fact. Then they filed eviction orders. I was not served until after this phone call! We went to court, and which time I told them that my fiancee wanted to purchase the house. The judge asked their attorney if that would be possible. I told them what we would offer. The attorney came back in after stepping out to make a call to her client. She said that would be acceptable, because the balance owed was only a few thousand dollars off, at 237k. At that point the judge ordered that the eviction was off for 7 weeks, while we got the financing, and made them an offer. Meanwhile, she instructed everyone to "Play Nice". We made the offer, and waited for their response. On the day that the deadline was due at 5pm, the county sheriff shows up at 1:00, with a crew to throw us and our things out the door! When he clearly saw my complete look of shock, he quickly realized that it was not right. He called it off by saying that the law firm had not sent enough people, since the house is quite large and packed to the gills. He later told me that he hates dealing with this particular firm, because they pull this crap frequently. Totally heartless, and souless. Well, to make a long story short, they turned down this offer, as well as two more, upping the price by over 40k. They had hired a broker who was convinced that the house was worth about 335k. BUT! she had never seen it, had never been in the neighborhood at all. It is a rural area which is in a zip code that has everything from a single wide dumpy trailer, up to a half million dollars. This house is not worth a dime more than 235k, due to extensive repairs needed, and the drop in value of the whole neighborhood. To sum up, I had to move out under extreme stress and horrendous circumstances. Now, I am living in a hotel, and spending a ton of money on this, but also ver 1700 bucks a month for storage. The cost of trucks, labor, and boxes pretty much ate up our 10k down payment. I have been very ill a number of times over the last 3 years, and have had numerous surgeries, so I was unable to do any of the heavy work, so I had to pay outside companies.The financial short fall I had prior to this mess has now been completely resolved, I came out the victor! Which now feels pretty damn hollow in the wake of all of this. Tremendous emotional, and physical expense as well. We need to take these bastards DOWN! Lets get a class action suit going! Oh, and as a side note, just in the past week, Fannie Mae fired the Castle Firm, as well as Aronowitz and Mecklenberg from doing any of it's foreclosure and eviction work! Freddie Mac is expected to do the same shortly.