This company says they will not pay their bills before 60 days, not the normal 30 day turnaround. This is absolutely not true. All paperwork was completed immediately and perfectly. My invoices were paid in an average of 117 days. This is completely unacceptable. And more than that the accounts payable people lied to me saying that their payment check was probably lost when in fact the check they had dated 10/31/14 wasn't sent out until 12/3. As per the postmark on the envelope. The work on this was done in July 2014. Unacceptable! Also a fact that if you do not fill in their paperwork 100% correctly they feel they have the right to not pay your invoice at all. If you put up a fuss that you provided a service that was done satisfactory and signed off on as such they will offer you half of what you invoiced. That is again, unacceptable business practice. They do not give you instruction on all the paperwork you have to fill out and expect it to be correct where every number should go or they feel they have the right to basically throw out the invoice. If I did a poor job I would expect an issue on payment. But to not pay my invoice because I didn't put a number on a particular line in their paperwork is absolutely ridiculous. Personally, I think that's illegal when you do a good job and they won't let you resubmit paperwork to be properly paid. It isn't a lot of money, its the point that ServiceCom's payment practices are unscrupulous. Holding payments, not paying invoices on a timely basis and accounts payable actually lying about when and where the payment is. We will never work for this company again.
We are a Northern California nationally known Plumbing company and I have Invoices from OCT 2016 unpaid....Emailed in their Vendor Inquiry form, twice, and no answer within 72 hours as they state on their form. My next call is to WalMart and to our Federal Attorney General
this company is a disaster and so are the employees. the service department and managers are not knowledgeable and beg you to do service because they are desperate for vendors. Once you complete the work they give you the run around
I know for a fact that this company doesn't pay on a timely basis. They tell you 45-60 day turnaround but it is more like 90-120+ turnaround. They are losing good vendors because of this and not getting new ones because the word is out.
From the minute I started dealing with these people, I realized they were a bunch of thieves. They begged us to do service on a glass door, and even when I told them I would rather not do business with them and that they could look for an alternate vendor, they still pleaded with me to do the work. When we serviced the door and found a bad lock that was not readily available, they called another company and cancelled our purchase order, saying they would not be paying anything. DO NOT DO BUSINESS WITH THESE PEOPLE!!
Servicecom USA Reviews
This company says they will not pay their bills before 60 days, not the normal 30 day turnaround. This is absolutely not true. All paperwork was completed immediately and perfectly. My invoices were paid in an average of 117 days. This is completely unacceptable. And more than that the accounts payable people lied to me saying that their payment check was probably lost when in fact the check they had dated 10/31/14 wasn't sent out until 12/3. As per the postmark on the envelope. The work on this was done in July 2014. Unacceptable! Also a fact that if you do not fill in their paperwork 100% correctly they feel they have the right to not pay your invoice at all. If you put up a fuss that you provided a service that was done satisfactory and signed off on as such they will offer you half of what you invoiced. That is again, unacceptable business practice. They do not give you instruction on all the paperwork you have to fill out and expect it to be correct where every number should go or they feel they have the right to basically throw out the invoice. If I did a poor job I would expect an issue on payment. But to not pay my invoice because I didn't put a number on a particular line in their paperwork is absolutely ridiculous. Personally, I think that's illegal when you do a good job and they won't let you resubmit paperwork to be properly paid. It isn't a lot of money, its the point that ServiceCom's payment practices are unscrupulous. Holding payments, not paying invoices on a timely basis and accounts payable actually lying about when and where the payment is. We will never work for this company again.
Also Holding payments
We are a Northern California nationally known Plumbing company and I have Invoices from OCT 2016 unpaid....Emailed in their Vendor Inquiry form, twice, and no answer within 72 hours as they state on their form. My next call is to WalMart and to our Federal Attorney General
Disaster
this company is a disaster and so are the employees. the service department and managers are not knowledgeable and beg you to do service because they are desperate for vendors. Once you complete the work they give you the run around
Agreement
I know for a fact that this company doesn't pay on a timely basis. They tell you 45-60 day turnaround but it is more like 90-120+ turnaround. They are losing good vendors because of this and not getting new ones because the word is out.
Thieves!!!!
From the minute I started dealing with these people, I realized they were a bunch of thieves. They begged us to do service on a glass door, and even when I told them I would rather not do business with them and that they could look for an alternate vendor, they still pleaded with me to do the work. When we serviced the door and found a bad lock that was not readily available, they called another company and cancelled our purchase order, saying they would not be paying anything. DO NOT DO BUSINESS WITH THESE PEOPLE!!
plumber not paid
they will pay you at 1st and then you will get more and more jobs and then sucks to be you