Shutterstock, Inc.


Country United States
State Chile
City New York
Address 350 Fifth Avenue
Phone 16464194452
Website www.shutterstock.com

Shutterstock, Inc. Reviews

  • Jul 3, 2014

Shutterstock advertises several pricing plans for purchasing images. One is a pay-as-you-go. Another is a monthly subscription. And another is a license plan for high-volume impressions of images.

If you purchase a quantity of images with a pay-as-you go plan, once you download these images, your credit card gets charged again for the same amount of images.

I purchased two images and downloaded them immediately. It was all I needed. But my card was immediately charged for two more.

Shutterstock sends you an email telling you you're on a subscription plan, but if you download the images right away, you don't get that email before you get charged again.

I sent a complaint to Shutterstock and requested a refund, which they did give me. The ripoff is that unsuspecting will get placed on a subscription plan without being notified ahead of time that that's what they're signing up for.

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