Simple Hotel Solutions

Country United States
State Louisiana
City Baton Rouge
Address 1107 Mead Road
Phone 912-409-7418

Simple Hotel Solutions Reviews

  • Mar 20, 2015

I opened a square account because I dont deal with a lot of credit cards just a few every now and then. So I have had them for a few months and received my first credit card payment the other day a deposit of 2000.00 It went into my bank without an issue. Then the company went to pay the remaining amount of 575.00 and when they did I get this notice from Square.

Hello Carrie,

To ensure the financial security of both you and your customers, we need to verify some information about your account.

Unfortunately, we cannot deposit funds to your bank account until we verify this information, although you will still be able to accept payments using Square during this period. Our goal is to resume deposits to your bank account as quickly as possible. We’re sorry for any inconvenience this may cause.

If you’re unsure why you received this email, please see this article.

To verify your account, please do the following:

So I went to the link they gave me and sent them by business license and contract with the company that was paying me and a copy of the statement that showed the first payment and and my website address and my tax id information from the iRS. So tonight I get this from them.

Hello Carrie,

We’re sorry to inform you that we are deactivating your account. Our Account Services team reviewed your account and found a pattern of transactions associated with high-risk activity.

For further information about our policies, you can review section 42 of the Square Seller Agreement.

We regret that, starting today, you will no longer be able to process transactions using Square. Any funds currently in your account will be held for 90 days before being released to your linked bank account.

So I looked up article 42 and this is what I see

42. Suspension or Termination by Us

We may terminate this Agreement or suspend or close your Square Account for any reason or no reason at any time upon notice to you. We may also suspend the Services and access to your Square Account (including the funds in your Square Account) if you (a) have violated the terms of this Agreement, any other agreement you have with Square, or Square’s policies, (b) pose an unacceptable credit or fraud risk to us, or (c) provide any false, incomplete, inaccurate, or misleading information or otherwise engage in fraudulent or illegal conduct

It looks like they are calling my company fraudulent.. I am very pissed and I am thinking about putting a lawsuit together if possible to sue them for deflamation of Character.

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