On Oct-2014 my new laptop crashed and I want to recover the files in the hard drive (documents, songs, pictures, videos), I look on Thumbtack.com for professional services to recover my information and I choose Adam Edelstein from Smart Guyz because I read 4 good customer reviews about his service.
Adam came to my house and start working on my laptop, he said that he need to take the laptop to the shop and use a program to recover the information on the hard drive but it will take some hours to complete the process (those hours turn on weeks), also I told him that probably I need to buy a new laptop, he told me that he know a group of colleagues that custom built and assemble laptops in according with customer requirements. I pay him for the recovery data service and also for the new laptop, one week later I decided to change the processor on my new laptop and he told me that the price will increase and I agree, some weeks later he only recover some pictures and videos, no music or files. He says that the hard drive was so corrupted that the rest of the information were lost. I pay for the new processor upgrade on the new laptop and the formally promise that the computer will be delivered on Dec. 4th, 2014.
The New Year pass and I don’t get the computer, I call Adam and he said that they order the new processor and are waiting for the delivery to install my laptop, in the meantime I used a six years old Samsung laptop, every week I call Adan about the order update on the new laptop and he said will ask the guys but nothing, finally disappointed in Feb. 2015 I told him to cancel the order and I want my refund, he said also that he was disappointed with those colleagues and will ask these people for the refund.
Since that time, Adam always make all kind of excuses to give me my refund, that he is out of town, that he is in a congress, is working on a project, etc. He send me text messages promising a date that he will came home to deliver the money but never show up.
Smart Guyz Technology Solutions Reviews
On Oct-2014 my new laptop crashed and I want to recover the files in the hard drive (documents, songs, pictures, videos), I look on Thumbtack.com for professional services to recover my information and I choose Adam Edelstein from Smart Guyz because I read 4 good customer reviews about his service.
Adam came to my house and start working on my laptop, he said that he need to take the laptop to the shop and use a program to recover the information on the hard drive but it will take some hours to complete the process (those hours turn on weeks), also I told him that probably I need to buy a new laptop, he told me that he know a group of colleagues that custom built and assemble laptops in according with customer requirements. I pay him for the recovery data service and also for the new laptop, one week later I decided to change the processor on my new laptop and he told me that the price will increase and I agree, some weeks later he only recover some pictures and videos, no music or files. He says that the hard drive was so corrupted that the rest of the information were lost. I pay for the new processor upgrade on the new laptop and the formally promise that the computer will be delivered on Dec. 4th, 2014.
The New Year pass and I don’t get the computer, I call Adam and he said that they order the new processor and are waiting for the delivery to install my laptop, in the meantime I used a six years old Samsung laptop, every week I call Adan about the order update on the new laptop and he said will ask the guys but nothing, finally disappointed in Feb. 2015 I told him to cancel the order and I want my refund, he said also that he was disappointed with those colleagues and will ask these people for the refund.
Since that time, Adam always make all kind of excuses to give me my refund, that he is out of town, that he is in a congress, is working on a project, etc. He send me text messages promising a date that he will came home to deliver the money but never show up.