Don Edwards and Splash Pads USA are without a doubt among the most unethical and dishonest people you will ever come across. not only will they promise the world and deliver heaping pile of gabage about 6 months later, but they will flat out steal from you. After contracting a residential splash pad with Don and USA Splash Pads we began to see the shotty work, unprofessional conduct and disregard for keeping a schedule. They will begin the work and tear up the property in order to lock you in and then take weeks at a time off.
In additoin, Splash Pads USA appears to be leaving such a trail of bodies in thier wake that no suppliers will do business with them. The crowning achivement of Mr. Edwards and Splash Pads USA came a few months after the project ended. Mr. edwards came back to our property and asked someone staying there if he could borrow some of the water feature attachments in order to show them off to another client. That person reluctantly agreed with the promise that the part would be rerurned the next day. 3 months later the parts are gone, the splash pad has been rendured inopperable and no one will return our calls. Eventually we even started going by thier office to confront them and get the parts returned. No luck, they have the doors locked at all times with a sign that says by appointment only.
Our final course of action will be criminal theft charges and a conversion of property action in the civil court system.
After doing a little research of our own we have discovered that thier main supplier of parts, Rain deck, has stopped doing business with the company because they refuse to pay thier bills. Feel free to call them and confirm at 888-445-rain. We are also aware of at least one other office building that they rented that has evicted them for non-payment. There is actually much more to this horror show and I would be happy to share. I can be reached at my office at 435-637-9300. Ask for Jerry
Do not use this company. They will take your money, time and sanity.
SplashPadsUSA Reviews
Don Edwards and Splash Pads USA are without a doubt among the most unethical and dishonest people you will ever come across. not only will they promise the world and deliver heaping pile of gabage about 6 months later, but they will flat out steal from you. After contracting a residential splash pad with Don and USA Splash Pads we began to see the shotty work, unprofessional conduct and disregard for keeping a schedule. They will begin the work and tear up the property in order to lock you in and then take weeks at a time off.
In additoin, Splash Pads USA appears to be leaving such a trail of bodies in thier wake that no suppliers will do business with them. The crowning achivement of Mr. Edwards and Splash Pads USA came a few months after the project ended. Mr. edwards came back to our property and asked someone staying there if he could borrow some of the water feature attachments in order to show them off to another client. That person reluctantly agreed with the promise that the part would be rerurned the next day. 3 months later the parts are gone, the splash pad has been rendured inopperable and no one will return our calls. Eventually we even started going by thier office to confront them and get the parts returned. No luck, they have the doors locked at all times with a sign that says by appointment only.
Our final course of action will be criminal theft charges and a conversion of property action in the civil court system.
After doing a little research of our own we have discovered that thier main supplier of parts, Rain deck, has stopped doing business with the company because they refuse to pay thier bills. Feel free to call them and confirm at 888-445-rain. We are also aware of at least one other office building that they rented that has evicted them for non-payment. There is actually much more to this horror show and I would be happy to share. I can be reached at my office at 435-637-9300. Ask for Jerry
Do not use this company. They will take your money, time and sanity.