In 1998 I had a Toyota Supra serviced there. The mechanic owned a similar Supra and I noticed that he replaced my engine parts with older ones and after my car was ""finished"" he told me I could drive off, but after i decided to check I found ZERO OIL in the system, zero break liquid, zero windshield washer and zero transmission fluid! No kidding! He, the kind and friendly African-American gentleman set me up for some deep trouble! Gladly I caught that and told him kindly to fill in all fluids! I was very kind and I should have SUED his and Stevenson's butt big time! After writing a formal complaint to Toyota HQ I was totally and absolutely ignored. There was no partial, refund, nothing. Not even a discount coupon. After repeat inquiries - total and utter silence. No apologies were issued, nothing, nada, zero, zilch. No more Toyota for me ever since! AVOID! STAY AWAY! From any Toyota, especially STEVENSON'S TOYOTA in JAX, NC!
STEVENSON TOYOTA Reviews
In 1998 I had a Toyota Supra serviced there. The mechanic owned a similar Supra and I noticed that he replaced my engine parts with older ones and after my car was ""finished"" he told me I could drive off, but after i decided to check I found ZERO OIL in the system, zero break liquid, zero windshield washer and zero transmission fluid! No kidding! He, the kind and friendly African-American gentleman set me up for some deep trouble! Gladly I caught that and told him kindly to fill in all fluids! I was very kind and I should have SUED his and Stevenson's butt big time! After writing a formal complaint to Toyota HQ I was totally and absolutely ignored. There was no partial, refund, nothing. Not even a discount coupon. After repeat inquiries - total and utter silence. No apologies were issued, nothing, nada, zero, zilch. No more Toyota for me ever since! AVOID! STAY AWAY! From any Toyota, especially STEVENSON'S TOYOTA in JAX, NC!