I am a single mother of 4 children that decided to use my
last $2000 to start a business online. I am not able to get a job due to many
factors, and I have a business with fantastic potential. Well, that all fell
apart when I decided to try using Stripe, who took $450 of my $2000 and ruined
my business before it could even get off the ground.
I was reluctant to try Stripe payment processing because of
all of the negative reviews I have read. Let me tell you, if you are
considering opening an account with Stripe, please believe that they will most
likely rip you off, lie to you about account status, and take your money. This
is a new company in the financial world that clearly is trying to lure
customers in with promises of instant approval, only to take your money and
close your account with no warning. And if you are an honest business person
who ships orders quickly like me, then you will also be out for the cost of the
product you shipped to your customers.
So here are the details of my story to back up my claims:
March 1, 2013
I sign up for Stripe and provide standard information. Confirm email address. Because of the bad reviews I have read I decide to wait a few days before implementing Stripe.
Stipe is a ghost Company. I wish I knew better. I opened an online store with go daddy, since one of the payment system is stripe. I added it to my website. Big mistake on my part. I got almost $2000 in sales. And Stripe transferred only $290 to my account. So I logged on to my Stripe account, to my surprise they claimed they have refunded all the money back to Customres after I already shipped the goods. So I sent dozens of email to Stripe with not a single reply. I contacted the customers and they said the money was never refunded back to them. My last transaction of $720 was also held by stripe even after I closed the account. They charged my customers credit cards, I shipped the goods, but stripe never transfer the funds to my account. I wish I check the business review before I use them because I found out that they have lots of complaints of not transfering money to customers. Stripe need to send my funds because I'm a small business struggling to survive. Beware of this company because they will put you out of business in a minute.
i used stripe.com to process online bank card payments i did one successful payment for about 100$ it went through in 7 days but they said that was a trail after that it will take 2 -3 business days is what they told me but what happen when i push the rest of my payments through was absolutley nothing NOTHING HAPPEN at all. i mean they kept my money and what these companies do is just make up stuff that they can say so they can keep your money
like o your bank looks suspicious your sender looks suspicious your website looks suspicious. wait this is american money being sent in america that looks suspicious. i better hold onto this money where its safe with me no not you or the sender but right here with me o. let me count it to make sure its all here. thats what they will do to you you will havedone nothing wrong but you will not be aloud to process your money
imagine you did everything right and a company can say hey i want to hold your money until i see fit and theres nothing you can do about. do you wanna trust your money with a company like that i think not
I signed up with Stripe so that I could accept credit card purchases through my new business's website. Signing up for Stripe was very simple, their website interface was easy to navigate and their fees (the ones they tell you about) were reasonable. What's not to like?
I immediately began taking orders by customers paying with credit cards. By immediately, I mean from the first day I integrated Stripe payments, I started receiving credit card orders. I could see by logging in to my dashboard on Stripe's website that each card was verified, and in big green letters said "passed!" next to CC number, cvv code, zip code, etc. I was happy.
However, I noticed an order with no name and thought to myself, how did they pass credit card verification without entering their name? so I emailed Stripe to ask. They told me that no credit card issuer/bank or institution verifies name. I was confused because I knew first hand that this was an outright lie.
Very soon after, this charge, along with 2 more (out of a total of roughly 20 credit card orders), was disputed by the cardholder as fraud. Stripe deducted the funds from my bank without notice, along with an extra $15 fee per chargeback ($45 in fees). Stripe would not give me a contact phone number to reach them, nor would they call me after repeated requests. I then canceled my account.
When all was said and done, every single credit card purchase taken and "verified" by Stripe was disputed as fraudulent. Stripe was unconcerned, stating that this was "common". They refused to give me contact info for the banks who issued the cards and were handling the chargebacks, telling me "they do not provide us with any information about the chargebacks or how to contact them". They even went as far as to tell me they didn't even have the name of the banks. But, somehow were able to pass on my chargeback rebuttals that I was forced to do on Stripe's website instead of directly with the bank, to each respective bank.
Lastly, I lost every single chargeback except for one, which just happened to be the order with smallest dollar amount of all the other orders. For about 6 of the chargebacks, after lots of legwork and money, I was able to trace the IP addresses logged at time of order to the actual card-holder's address, I even had an acceptance signature for the delivery on an order. This proves that the cardholder lied about the fraud. Stripe said I lost that dispute and refused to give me any information whatsoever about the bank or how to contact them.
The problem is that Stripe purposely creates an environment where stolen credit cards can easily be used without declining. They then charge a $15 fee to the merchant when the actual card-holder reports the fraud and then does everything in their power to make sure the merchant does not win the chargeback.
Stripe not only uses deceptive practices, but outright illegal practices. I am currently beginning a lawsuit against them and intend pursue criminal charges for racketeering as well.
Stripe Reviews
I am a single mother of 4 children that decided to use my
last $2000 to start a business online. I am not able to get a job due to many
factors, and I have a business with fantastic potential. Well, that all fell
apart when I decided to try using Stripe, who took $450 of my $2000 and ruined
my business before it could even get off the ground.
I was reluctant to try Stripe payment processing because of
all of the negative reviews I have read. Let me tell you, if you are
considering opening an account with Stripe, please believe that they will most
likely rip you off, lie to you about account status, and take your money. This
is a new company in the financial world that clearly is trying to lure
customers in with promises of instant approval, only to take your money and
close your account with no warning. And if you are an honest business person
who ships orders quickly like me, then you will also be out for the cost of the
product you shipped to your customers.
So here are the details of my story to back up my claims:
March 1, 2013
I sign up for Stripe and provide standard information. Confirm email address. Because of the bad reviews I have read I decide to wait a few days before implementing Stripe.
Stipe is a ghost Company. I wish I knew better. I opened an online store with go daddy, since one of the payment system is stripe. I added it to my website. Big mistake on my part. I got almost $2000 in sales. And Stripe transferred only $290 to my account. So I logged on to my Stripe account, to my surprise they claimed they have refunded all the money back to Customres after I already shipped the goods. So I sent dozens of email to Stripe with not a single reply. I contacted the customers and they said the money was never refunded back to them. My last transaction of $720 was also held by stripe even after I closed the account. They charged my customers credit cards, I shipped the goods, but stripe never transfer the funds to my account. I wish I check the business review before I use them because I found out that they have lots of complaints of not transfering money to customers. Stripe need to send my funds because I'm a small business struggling to survive. Beware of this company because they will put you out of business in a minute.
i used stripe.com to process online bank card payments i did one successful payment for about 100$ it went through in 7 days but they said that was a trail after that it will take 2 -3 business days is what they told me but what happen when i push the rest of my payments through was absolutley nothing NOTHING HAPPEN at all. i mean they kept my money and what these companies do is just make up stuff that they can say so they can keep your money
like o your bank looks suspicious your sender looks suspicious your website looks suspicious. wait this is american money being sent in america that looks suspicious. i better hold onto this money where its safe with me no not you or the sender but right here with me o. let me count it to make sure its all here. thats what they will do to you you will havedone nothing wrong but you will not be aloud to process your money
imagine you did everything right and a company can say hey i want to hold your money until i see fit and theres nothing you can do about. do you wanna trust your money with a company like that i think not
I signed up with Stripe so that I could accept credit card purchases through my new business's website. Signing up for Stripe was very simple, their website interface was easy to navigate and their fees (the ones they tell you about) were reasonable. What's not to like?
I immediately began taking orders by customers paying with credit cards. By immediately, I mean from the first day I integrated Stripe payments, I started receiving credit card orders. I could see by logging in to my dashboard on Stripe's website that each card was verified, and in big green letters said "passed!" next to CC number, cvv code, zip code, etc. I was happy.
However, I noticed an order with no name and thought to myself, how did they pass credit card verification without entering their name? so I emailed Stripe to ask. They told me that no credit card issuer/bank or institution verifies name. I was confused because I knew first hand that this was an outright lie.
Very soon after, this charge, along with 2 more (out of a total of roughly 20 credit card orders), was disputed by the cardholder as fraud. Stripe deducted the funds from my bank without notice, along with an extra $15 fee per chargeback ($45 in fees). Stripe would not give me a contact phone number to reach them, nor would they call me after repeated requests. I then canceled my account.
When all was said and done, every single credit card purchase taken and "verified" by Stripe was disputed as fraudulent. Stripe was unconcerned, stating that this was "common". They refused to give me contact info for the banks who issued the cards and were handling the chargebacks, telling me "they do not provide us with any information about the chargebacks or how to contact them". They even went as far as to tell me they didn't even have the name of the banks. But, somehow were able to pass on my chargeback rebuttals that I was forced to do on Stripe's website instead of directly with the bank, to each respective bank.
Lastly, I lost every single chargeback except for one, which just happened to be the order with smallest dollar amount of all the other orders. For about 6 of the chargebacks, after lots of legwork and money, I was able to trace the IP addresses logged at time of order to the actual card-holder's address, I even had an acceptance signature for the delivery on an order. This proves that the cardholder lied about the fraud. Stripe said I lost that dispute and refused to give me any information whatsoever about the bank or how to contact them.
The problem is that Stripe purposely creates an environment where stolen credit cards can easily be used without declining. They then charge a $15 fee to the merchant when the actual card-holder reports the fraud and then does everything in their power to make sure the merchant does not win the chargeback.
Stripe not only uses deceptive practices, but outright illegal practices. I am currently beginning a lawsuit against them and intend pursue criminal charges for racketeering as well.