SunTrust Banks, Inc.


Country United States
State Georgia
City Atlanta
Address 303 Peachtree Center Avenue
Phone 1-404-813-7522
Website https://www.suntrust.com

SunTrust Banks, Inc. Reviews

  • Jun 25, 2015

When I moved to Pensacola in late 2009 I opened a checking account at SUN TRUST BANK located at 6700 N. Davis Hwy. Pensacola Fl. 32504. I stayed at the Extended Stay America just down the street on Bloodworth Lane. I stayed there for one month. The day I checked out I spilled some Hawian Punch and I used a towel that was in the Hotel room to clean it up. I told the Hotel personel about the spill and told them that I would wash the towel and return it ASAP. The person at the front desk told me to not even worry about it. However before I could wash the towel and return it the Hotel charged my debit card almost $100.00 for one single towel. They did this without my permission or without notifying me. This overdrew may checking account. I asked SUN TRUST BANK to help me get the money back and they refused to file an unatthorized ACH compliant. Sun Trust then charged me for the overdraft fee, then turned my account over to a collection agency who put this on my credit as a NEGATIVE item. They refused to remove it and none of the thre credit bureau's would help me at all. In the end SUN TRUST extorted $222.22 from me. As they caused this item to be put on my crediy and I could not open any new bank accounts untill this $222.22 extortion money was paid. I have paid this item as I had to in order to open a bank account.

  • May 9, 2015

Suntrust Bank hates black people. They Told me to get out of there Bank, and they did not want my money! Black People unite- Boycott all SUNTRUST BANKS!

  • Mar 21, 2015

Suntrust takes every possible opportunity to screw you over and charge fees that are not fair. Their customer service at the main branch in Rome acts like he is doing you a favor by looking up to acknowledge your presence. I had a missing cash deposit at the Suntrust Publix branch in Kennesaw that took a supervisor two days to investigate and resolve. Frankly I think if I hadn't been looking for the money to post in my account, it would have just "disappeared." I could go on for days about their stupid mistakes, bad attitudes, and general lack of knowledge or helpful customer service. The bottom line is if you are looking for a bank that will take care of you and your money, stay as far away from Suntrust as you can. They're greedy and under-handed. They will lie to you in a heartbeat and could care less that what they are doing is wrong. They refuse to acknowledge errors and like to try and make you feel stupid for calling them out.

  • Jan 28, 2015

I filed a chapter 13 several years ago and the court scheduled a payoff schedule to pay all lenders. The chapter 13 was dismissed last year and my vehicles were paid in full thru the court including Suntrust. GMAC sent my title and so did Delta Credit Union. Suntrust said I still owed the interest on the loan and will not send the title.

I visited the branch on several occasions trying to get resolution on the matter and was told I would have to contact them directly. I did and could not find out if I had a balance, what it was, and how I could settle the issue. What a bunch of blood suckers! STAY AWAY FROM SUNTRUST, THEY LOVE YOU IF YOU ARE PUTTING MONEY IN BUT IF YOU HAVE A PROBLEM, JUST TRY TO ASK FOR ASSISTANCE!

  • Nov 17, 2014

Well we transferd some fund from saving too checking and it cost us 129.00 why it still in the bank just in another account doesn't make any eithical sense to be charge that much when the bank is saying they want to keep your money they really mean we want to take and charge you to do just that what a conart company.

  • Jul 30, 2014

I am a UK national and attended SunTrust Bank Orlando 27/3/14 to open an account. A 4-figure sum was deposited. An email will be sent to you in a few days with a default password was the message, then you can access your account. 14 June 14 and I still await that email. I still cannot access my account. Suntrust were notified of my ITIN on 14 May so they cannot use that excuse.

Despite numerous requests I still await a PIN. I still await an access code that their own systems will accept. Suntrust staff refuse to take my calls from UK, refuse to take details of my enquiry, refuse to answer my emails, refuse to refund my funds to me.

Do not worry guys as they are willing to send me marketing emails - as if I have ANY interest in investing more ! Suntrust refuse to ring me in UK but are happy for me to ring them... so that again they can refuse to take my call.

  • Jul 14, 2014

Do not do business with Sun Trust Bank. They discriminate against people who hold Christian beliefs. They took all the business away from the Benham brothers when they found out that they held traditional Christian values. William Rogers is the CEO. He should be fired for his intollerant beliefs. Let him get a taste of his own medicine.

  • Jul 7, 2014

Out of the 10 beneficiarys My self and family 7 of us worked 7 days a week 364 days a year for about 20 years for $100.00

a month when the trust was setup in 1988 I belive but not sure was around $900,000 since SunTrust has overseen the trust

it went down to under $600,000 in the trust doc we are only to recieve the interest and 9 of us was paid avg about 1500.00 per Year for about 20 Years seems to me that SunTrust Bank did not follow the trust doc and has blew over $300,000 for the past 3-4 years we have recieved less than $500.00 each the last check was for less than $0.00 and the trust has gained over $65,000 last year 2013 but SunTrust still got there full fees plus increases Ms Kiser told myself and my nephew that she was just thinking about the final settelment the last beneficiary Florida Southern College I have hope that people like my self can come together and get someone like Lowell Bergmanof frontline to investigate the croaked banks and politicans who blatantly steal form hard working Americans I hope to talk soon to Mac in re:SunTrust Bank Life Estate of handicapped man stolen by STB Internet and others and try to find others to let everyone know how SunTrust Banks conducts bussiness.

Thank You Jerry

  • Jun 28, 2014

Suntrust Bank rips off customers and tells them to pound sand. Charges overdraft fees when inappropriate, wont refund them because they say they already granted courtesy reversal in the past.

Essentially delay deposits and the create a one hour window to pretend you were over drawn when you were not, and charge fees , its criminal and they dont care, they say its my fault for spending more then I deposit, total bull shit, for gods sake dont bank with suntrust, immediatly close your account, they are horrible and stealing from you with fees and have zero sense of customer service, I mean zero.

We ran hundreds of millions of dollars in busines through them the last few years and have hesitated to move our business as its such a pain in the arse to do, well enough is enough today we took the steps, please dont do business with suntrust, they are criminals.

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