I was given a gift for $ 100.00 as birthday gift on March 29, 2015 . I did not use the gift card until April 14, 2015 . I used the gift card at a Dollar General Store the purchase was for $ 20.12 . Then, I drove to a Shell gas station to make a purchase for gas . I swipe the card at the pump after the card was swipe the message screen at the pump requested I enter in my zip code. I enter in the zip code the message then, requested I see the Shell gas cashier. I went into the Shell gas station building to pay for $ 10.00 in gas I used the Visa gift card . After , swiping the card inside the gas station . The transaction stated decline. Then, the gas station attendant tried again to re-enter the purchase of $ 10.00 for the gas the transaction was declined again.
I went to my car and called the 1866-952-9653 phone number that was sticker on the front of the VISA gift card the phone number did not work , a message stated the phone number I called is not for VISA gift card and needed to call another phone number for assistance for the VISA gift . The message given another phone number 1866-952-5653 . I called the phone number during the prompts in the phone it stated that only had $ 5.88 left on the card because $ 94.12 was pending in transactions . I then pressed zero to speak with operator. The operator came on the phone stating it was VISA/MASTER card service center. Next I explain what had happen .
The mygiftcard representative agreed that I made a purchase at Dollar General Store for $20.12. But $74.00 is pending in transaction for the Shell gas station. I explained to the phone representative with mygiftcard what had with the card declining the transaction . No transaction was never used at the Shell gas station. I further explained to the mygiftcard representative to hold on the phone so I can go into the Shell gas station for her to verify with the Shell station Manager that the transaction was decline at the pump and in the store. I given my cell phone to the Shell station manager and left my speak phone high volume so I could hear the conversion between the mygiftcard representative and the Shell station manager .
The Shell station manager inform the mygiftcard phone representative the VISA gift purchase of $ 10.00 was decline and I had made no other purchases at their Shell gas station using the VISA gift card. After, Shell station manager finished speaking with the mygiftcard representative I then spoken back with the mygiftcard phone representative she explain it would up to ten days to get $74.00 back on the card because it has to be investigated. Then , she went on to say the card cannot be used to buy gas at the pump . I told again the card would not process the transaction that is why I went in the store. The representative also, stated that I cannot pay for gas using a gift card. I explained this in not true because I just weeks ago I used VISA gift card from STAPLES and I did not have these problems.
In addition, I have used bank cards when transaction are decline the customer money is not pulled from the bank card. At the end of the conversation I explained that I was trying to purchase $10.00 in gas .Why would mygiftcard pull $ 74.00 off the gift card and hold the money as pending transaction. I called mygiftcard again on April 15, 2015 their phone line keeps hanging up on the calls. I was able to get a Department Supervisor on the phone the phone connection was so bad until I could not understand what the Department Supervisor was saying. I called back after going through the phone prompts for the representative to come on the phone , but the phone keeps disconnecting.
I purchased a pre-paid gift card from a local grocery store and it was not activated properly so I went back to the store and the manager called US Bank gift card with me. I was advised to fax proof of everything, receipts, packaging, etc. I faxed and called US Bank over and over again for 6 days. Still no monies on my card. Was given the run around by every person I spoke to including the activation department. Bottom line DO NOT buy one of these gift cards unless you are willing to throw your money away. They keep your money and never give it back.
I stopped into Kroger in Acworth, GA this week, saw a sale sign for $9.99 brought the product to the register, cashier insists it was $11.99, while texting his friend on his cell. I called over the head cashier, shedisappears for 10 minutes and comes back saying that white people need to pay more. The cashier then calls me an explative. Another cashier speaks up saying that the customer was right that 9.99 was right.
This kroger in acworth, ga hates white people. If you live in Brookstone or close stop going to this racist Kroger! They feel white people MUST pay more for their products!
Food 4 Less is like bottom feeder for grocery stores. The lines are always long, they have spoil meat, there store have roaches and rats, nothing is never clean, they have jukies in the front selling crack too you. There is nothing positive about this store.
The Kroger Co. Reviews
I was given a gift for $ 100.00 as birthday gift on March 29, 2015 . I did not use the gift card until April 14, 2015 . I used the gift card at a Dollar General Store the purchase was for $ 20.12 . Then, I drove to a Shell gas station to make a purchase for gas . I swipe the card at the pump after the card was swipe the message screen at the pump requested I enter in my zip code. I enter in the zip code the message then, requested I see the Shell gas cashier. I went into the Shell gas station building to pay for $ 10.00 in gas I used the Visa gift card . After , swiping the card inside the gas station . The transaction stated decline. Then, the gas station attendant tried again to re-enter the purchase of $ 10.00 for the gas the transaction was declined again.
I went to my car and called the 1866-952-9653 phone number that was sticker on the front of the VISA gift card the phone number did not work , a message stated the phone number I called is not for VISA gift card and needed to call another phone number for assistance for the VISA gift . The message given another phone number 1866-952-5653 . I called the phone number during the prompts in the phone it stated that only had $ 5.88 left on the card because $ 94.12 was pending in transactions . I then pressed zero to speak with operator. The operator came on the phone stating it was VISA/MASTER card service center. Next I explain what had happen .
The mygiftcard representative agreed that I made a purchase at Dollar General Store for $20.12. But $74.00 is pending in transaction for the Shell gas station. I explained to the phone representative with mygiftcard what had with the card declining the transaction . No transaction was never used at the Shell gas station. I further explained to the mygiftcard representative to hold on the phone so I can go into the Shell gas station for her to verify with the Shell station Manager that the transaction was decline at the pump and in the store. I given my cell phone to the Shell station manager and left my speak phone high volume so I could hear the conversion between the mygiftcard representative and the Shell station manager .
The Shell station manager inform the mygiftcard phone representative the VISA gift purchase of $ 10.00 was decline and I had made no other purchases at their Shell gas station using the VISA gift card. After, Shell station manager finished speaking with the mygiftcard representative I then spoken back with the mygiftcard phone representative she explain it would up to ten days to get $74.00 back on the card because it has to be investigated. Then , she went on to say the card cannot be used to buy gas at the pump . I told again the card would not process the transaction that is why I went in the store. The representative also, stated that I cannot pay for gas using a gift card. I explained this in not true because I just weeks ago I used VISA gift card from STAPLES and I did not have these problems.
In addition, I have used bank cards when transaction are decline the customer money is not pulled from the bank card. At the end of the conversation I explained that I was trying to purchase $10.00 in gas .Why would mygiftcard pull $ 74.00 off the gift card and hold the money as pending transaction. I called mygiftcard again on April 15, 2015 their phone line keeps hanging up on the calls. I was able to get a Department Supervisor on the phone the phone connection was so bad until I could not understand what the Department Supervisor was saying. I called back after going through the phone prompts for the representative to come on the phone , but the phone keeps disconnecting.
I purchased a pre-paid gift card from a local grocery store and it was not activated properly so I went back to the store and the manager called US Bank gift card with me. I was advised to fax proof of everything, receipts, packaging, etc. I faxed and called US Bank over and over again for 6 days. Still no monies on my card. Was given the run around by every person I spoke to including the activation department. Bottom line DO NOT buy one of these gift cards unless you are willing to throw your money away. They keep your money and never give it back.
I stopped into Kroger in Acworth, GA this week, saw a sale sign for $9.99 brought the product to the register, cashier insists it was $11.99, while texting his friend on his cell. I called over the head cashier, shedisappears for 10 minutes and comes back saying that white people need to pay more. The cashier then calls me an explative. Another cashier speaks up saying that the customer was right that 9.99 was right.
This kroger in acworth, ga hates white people. If you live in Brookstone or close stop going to this racist Kroger! They feel white people MUST pay more for their products!
Food 4 Less is like bottom feeder for grocery stores. The lines are always long, they have spoil meat, there store have roaches and rats, nothing is never clean, they have jukies in the front selling crack too you. There is nothing positive about this store.